Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
Efficient Systems, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%43+3Craft & service penalty59−4.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Efficient Systems, Inc.

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 44 security system installers · 4.8★ from 296 Google reviews

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Report card

Percentile vs other security system installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Efficient Systems, Inc. is better than 83% of security system installers.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Efficient Systems, Inc. is better than 91% of security system installers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Efficient Systems, Inc. is better than 59% of security system installers.C
59
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Efficient Systems, Inc. is better than 98% of security system installers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Efficient Systems, Inc. is better than 100% of security system installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Efficient Systems, Inc. is better than 43% of security system installers.C
43

Reviews for your job

Customers hired Efficient Systems, Inc. for 8 kinds of job.

Efficient Systems, Inc. for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 6 Google reviews tagged “Heating system maintenance”

Dottie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chris R was here today for our yearly furnace service. He was very courteous and did a wonderful job. He arrived ahead of schedule and called to let us know when he would be here. Highly recommend him and Efficient Systems.

Paid $100–200Reasonable priceHeating system maintenance
Debora5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Shout out to Ryan at Efficient Systems for a great job at our residence! During routine maintenance, he found a problem and was able to replace a part on the spot. He was efficient, informative, and professional. Thanks so much for your friendly service!

Heating system maintenance
RandallLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Had routine furnace maintenance check. Ryan arrived promptly, checked all aspects of furnace, answered all my questions, & did a great job overall.

Heating system maintenance
dottie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ryan came to my home today and conducted himself in a very professional manner and was very pleasant to talk to. He informed me every step of the way through the repair! Thank you Ryan !!!

Heating system maintenance
Dcn.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Heating system maintenance
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$148+52% vs typical security system installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 77%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance17—
A/C system maintenance9—
Heating system maintenance6—
Heating system installation3—
A/C system repair2—
Heating system repair2—
Fan installation2—
HVAC duct & vent installation2—

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