Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%99+14Replies to reviews 7%98+6.9Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREEK Coggin Plumbing
Rockledge, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 2,891 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EK Coggin Plumbing is better than 95% of septic tank services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EK Coggin Plumbing is better than 94% of septic tank services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EK Coggin Plumbing is better than 96% of septic tank services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EK Coggin Plumbing is better than 99% of septic tank services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EK Coggin Plumbing is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EK Coggin Plumbing is better than 98% of septic tank services.A
98
Reviews for your job
Customers hired EK Coggin Plumbing for 8 kinds of job.
EK Coggin Plumbing for sump pump installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$651–$1.7k
All 1 Google reviews tagged “Sump pump installation”
Brandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They did such an amazing job on our newly constructed home! Very professional and took care of any issue immediately. Went above and beyond even on things that was not their responsibility. Highly recommend!
Faucet installationGarbage disposal installationShower installation+ Punctuality+ Quality+ Professionalism
Price
$4290% vs typical septic tank services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 21%Reasonable 65%Overpriced 4%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 259 | $209–$607 |
| Drain cleaning | 227 | $205–$478 |
| Plumbing pipe repair | 205 | $305–$1.1k |
| Faucet repair | 136 | $271–$659 |
| Water heater installation | 136 | $1.2k–$2.4k |
| Plumbing leak repair | 129 | $248–$1.2k |
| Faucet installation | 118 | $292–$786 |
| Plumbing leak detection | 82 | $54–$495 |
