Day care center · El Paso, TX · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty68−3.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 80 daycare centersiPosition by Experts Score among all companies we track in this category. · better than 47%
4.7★★★★★71 Google reviews · 11 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate El Bambino Pre-school & Daycare 4.7 out of 5 based on 71 reviews. Positive feedback highlights the facility's cleanliness, affordable pricing, and staff attentiveness, noting that the center serves both English and Spanish speakers with daily communication updates and structured learning activities. However, a small number of low-star reviews criticize the owner for perceived rudeness, cite concerns regarding the lack of surveillance cameras, and describe instances of inadequate communication or hygiene practices during their children's care.
Google rating: 4.7 out of 5 from 71 reviews (93% five-star).
Reviews on this page: 71 Google reviews (64 with written comments, 2 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 10, 2026.
Service: Daycare Center serving El Paso, Texas.
Data from Google, last updated October 29, 2026.
Score profile vs other daycare centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyDaycare Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.El Bambino Pre-school & Daycare: 88/100 on this factor. Category median: 83.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.El Bambino Pre-school & Daycare: 79/100 on this factor. Category median: 76.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.El Bambino Pre-school & Daycare: 68/100 on this factor. Category median: 99.B
68
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.El Bambino Pre-school & Daycare: 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.El Bambino Pre-school & Daycare: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.El Bambino Pre-school & Daycare: 18/100 on this factor. Category median: 44.F
18
Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
4.7of 5
5 stars6693%
4 stars00%
3 stars00%
2 stars00%
1 star57%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
92%praise
Praise9192%
Complaints88%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price990%
Reasonable110%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3737%
Would recommend1919%
Honesty & trust1212%
Speed & response1111%
Quality & results88%
Communication77%
Price & value55%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They're also very attentive to his emotional needs, recognizing when he's having a hard day.”
“The owner is extremely rude and accused my ONE YEAR old of dominating the other infants!”
“We highly recommend El Bambino Daycare to any parents looking for a safe, clean, and caring place for their children!”
“We're also very thankful for the trust and genuine relationship we have with El Bambino.”
“Adriana, the director, is extremely accessible and always responds immediately whenever we have a question or need an update.”
“…very nervous taking my daughter to daycare/school but, I have had a wonderful experience bring her to El Bambino daycare & preschool.…”
“After speaking to the kids my husband found out about the horrible day my son had and my daughter said that they never confessed to lying and that the…”
“We enjoy receiving regular communication, whether it's a heads-up about special activities or updates about our child.”
“Their prices are very affordable and worth every penny, and their friendliness makes it a very trusting place for my children and other kids in my family.”
People customers mention
Adriana11 reviews
Yamili3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired El Bambino Pre-school & Daycare for 2 kinds of job. Pick one to see what they paid and said.
AAlejandra6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
highly recommend El Bambino Day Care! The children feel safe, welcome, and included while they’re there. The facilities are in excellent condition and thoughtfully designed to support children’s development. They also offer wonderful activities for the kids and their families. My personal favorite was the Mother’s…
CCrista3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Nuestra experiencia a sido excelente desde el primer día, pero lo que mas me gustaría destacar es que los espacios están siempre limpios, y las Miss son muy amables.
Great priceEducational services
RRoel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Our experience was great. The staff is wonderful—professional, knowledgeable, caring, and genuinely attentive to the kids. Kids always felt comfortable, happy, and well cared for.
The daycare was consistently clean and well maintained, which gave us great peace of mind as parents. We truly appreciated the positive…
Great priceEducational services
CCinthia7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
La dueña del lugar es súper cuidadosa en todos los aspectos del cuidado, alimentación, limpieza del lugar, siempre está al pendiente de todo y todos!! Hay maestras muy lindas al cuidado de los niños!! Es un lugar seguro para los niños!!
BBryan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Durante casi 2 años pudimos disfrutar de los servicios de El Bambino con mi hijo de 2 años todos los dias y ocasionalmente con mi hija. La directora y todas las maestras nos ayudaron al crecimiento y enseñanza de nuestros hijos que es lo mas importante para nosotros. Mi hijo siempre llegaba contento a la escuela y…
Great priceMeal preparationEducational services
AAudrey8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My son attended this daycare over the summer and he was always so happy to go! The teachers were very sweet and caring to the kids and especially nice to my son who is delayed. Thank you to them for being so great! 🫶 we will be returning for future care during spring break and holidays
Earlier this year, we were looking for a daycare for the first time ever. We were brand new to El Paso and wanted to find a learning environment that would be a good fit for our toddler & his needs.
After researching nearby daycares, I decided to visit El Bambino. Adriana gave me a tour, and I had a good feeling about it, so we enrolled. This turned out to be such a good decision. Our son enjoys attending school each day. I noticed that his teachers take the time to get to know each child. They've taught our child to be comfortable with daily routines, which has helped us so much at home. They're also very attentive to his emotional needs, recognizing when he's having a hard day. They really work with us to support him. They see his strengths and truly love him for who he is.
Since he began attending, we've been so amazed to see that his vocabulary has expanded in both English and Spanish! His ability to understand language and express himself with language has grown so much, and so has his creativity, as he has engaged in imaginative play and crafting each day at school.
We're also very thankful for the trust and genuine relationship we have with El Bambino. We enjoy receiving regular communication, whether it's a heads-up about special activities or updates about our child. It has been reassuring to know, especially during stressful times in life, that when we drop him off, he is in good hands and will have another great day of play & learning.
As newcomers to El Paso, the relationships we have with El Bambino have helped us feel more at home. It has been such a joyful, positive place for our toddler—something truly special and one-of-a-kind in our lives!
highly recommend El Bambino Day Care! The children feel safe, welcome, and included while they’re there. The facilities are in excellent condition and thoughtfully designed to support children’s development. They also offer wonderful activities for the kids and their families. My personal favorite was the Mother’s Day event—it was such a special celebration!
C
Crista Flores3 reviewsiTotal number of Google reviews Crista has written across all businesses on Google Maps, not just this one.
Nuestra experiencia a sido excelente desde el primer día, pero lo que mas me gustaría destacar es que los espacios están siempre limpios, y las Miss son muy amables.
Our experience was great. The staff is wonderful—professional, knowledgeable, caring, and genuinely attentive to the kids. Kids always felt comfortable, happy, and well cared for.
The daycare was consistently clean and well maintained, which gave us great peace of mind as parents. We truly appreciated the positive environment and the quality of care they provided.
We highly recommend El Bambino Daycare to any parents looking for a safe, clean, and caring place for their children!
Price assessment: Great price
Services: Educational services
Age group: School-age (6+ yrs)
C
Cinthia Alonso7 reviewsiTotal number of Google reviews Cinthia has written across all businesses on Google Maps, not just this one.
La dueña del lugar es súper cuidadosa en todos los aspectos del cuidado, alimentación, limpieza del lugar, siempre está al pendiente de todo y todos!! Hay maestras muy lindas al cuidado de los niños!! Es un lugar seguro para los niños!!
We could not be happier with our experience at this daycare! Our child absolutely loves coming here every day, and the bright, positive environment makes drop-off easy on our child. Although we wish they opened sooner! It gives us complete peace of mind knowing our little one is in such safe, caring hands.
Alejandra is truly exceptional—she is so wonderful, sweet and caring to our child, it means a lot to us. Because of our busy work schedules, it is a relief to have a team that fills in the gaps, actively helping our child learn and hit new growth milestones in areas we don't always have time to focus on at home.
Communication is seamless, too. Adriana, the director, is extremely accessible and always responds immediately whenever we have a question or need an update. We are so grateful to the entire staff for creating such a nurturing, educational, and joyful space for our child to thrive! I highly recommend!
B
Bryan Camacho6 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Durante casi 2 años pudimos disfrutar de los servicios de El Bambino con mi hijo de 2 años todos los dias y ocasionalmente con mi hija. La directora y todas las maestras nos ayudaron al crecimiento y enseñanza de nuestros hijos que es lo mas importante para nosotros. Mi hijo siempre llegaba contento a la escuela y siempre fue una señal del buen cuidado que tuvo. En resumen, estamos muy felices de haber encontrado un lugar como El Bambino para nuestros hijos.
Price assessment: Great price
Services: Meal preparation, Educational services
A
Audrey B8 reviewsiTotal number of Google reviews Audrey has written across all businesses on Google Maps, not just this one.
My son attended this daycare over the summer and he was always so happy to go! The teachers were very sweet and caring to the kids and especially nice to my son who is delayed. Thank you to them for being so great! 🫶 we will be returning for future care during spring break and holidays
This is definitely the place if you need good daycare for your toddlers in the Westside and Far Westside of El Paso, TX. The owner Adriana Morales and her staff are very well prepared to watch your kids, have them learn while they play, feed them when hungry, and put them to sleep when tired. All of that while you’re at work or taking care of personal business. Their prices are very affordable and worth every penny, and their friendliness makes it a very trusting place for my children and other kids in my family.
Price assessment: Great price
Services: Meal preparation, Educational services, Rest period regulation
Y
yanet hita1 reviewiTotal number of Google reviews yanet has written across all businesses on Google Maps, not just this one.
I was scared for daycares but since I try El Bambino Pre-School & Daycare. I love it and feel so safe that everytime I take my 9 month baby and older daughter they get excited. Employees there are nice and friendly.
