Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Elase Medical Spa - Atlantic Beach

Jacksonville Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 20 hair removal services · 5.0★ from 161 Google reviews

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Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elase Medical Spa - Atlantic Beach is better than 100% of hair removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elase Medical Spa - Atlantic Beach is better than 99% of hair removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elase Medical Spa - Atlantic Beach is better than —% of hair removal services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elase Medical Spa - Atlantic Beach is better than 100% of hair removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elase Medical Spa - Atlantic Beach is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elase Medical Spa - Atlantic Beach is better than —% of hair removal services.–
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Reviews for your job

Customers hired Elase Medical Spa - Atlantic Beach for 8 kinds of job.

Elase Medical Spa - Atlantic Beach for hydrafacial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “HydraFacial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “HydraFacial”

Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My skin is GLOWING!! Emily is super sweet & professional. The best facial I’ve ever had! Haley and Lexi at the front did a great job and made me feel very welcomed. I will be back!

HydraFacialDermaplaning
SusanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Emily was wonderful. She was very professional in her applications of the different serums and dermaplaning.

Reasonable priceHydraFacial
AngelaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Today I experienced one of the most beautiful places in Jacksonville - Elase Medical Spa - and it truly deserves a place on your self-care schedule ✨ From the very first moment I walked into the lobby, I felt welcomed. The sweetest and most beautiful girls greeted me with such warmth, and then I was taken into a…

Customer photo from Angela's reviewCustomer photo from Angela's reviewCustomer photo from Angela's reviewCustomer photo from Angela's review
HydraFacial
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Emily is AMAZING! Had the best facial with her today and looking forward to going back again

Reasonable priceHydraFacial
Ant3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Emily was very informative, incredibly knowledgeable and extremely efficient at her craft. Came in not knowing a single thing about skin care unfortunately but ended leaving with the feeling that I myself have just attended school to become an esthetician. Loved every second of it and will be coming back for more.

Great priceHydraFacial
Katie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Emily was so great! She made me feel comfortable and was very knowledgeable about skin care. I will definitely be coming back :)

Reasonable priceHydraFacial
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time getting a facial from Emily and will definitely be back! The front desk staff were amazing. Very welcoming and accommodating! The new location is beautiful.

Reasonable priceHydraFacial
Tori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing experience at Elase Med Spa Atlantic Beach! Emily was professional, informative, and answered all of my questions, which made my first Hydrafacial such a great experience. My skin is glowing, and I can’t wait to come back. Highly recommend!

Great priceHydraFacial
KimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Emily was great! Very friendly and knowledgeable about the hydrofacial I had done and other products Elase offers. Would definitely recommend to others!

Reasonable priceHydraFacial
MelissaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I am so thrilled to have found Emily and the Elase team at Atlantic Beach. My skin is still glowing after the amazing facial and I’m already looking forward to my next visit. Everyone is so friendly and knowledgeable. What a gem to have right down the road!!

Reasonable priceHydraFacialDermaplaning
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Emily and the entire staff at Elase are always so friendly. My facial experience is always top notch and relaxing. Emily puts time and care into everything she does. She even goes the extra mile for your birthday or you need some extra care!

HydraFacialDermaplaning
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I visited Elase after only having one Hydrafacial at another spa — and this was truly a 5-star experience!! All of the girls were so warm and helpful and made me feel right at home. Since I’m new to my skincare journey, Emily took time before the service to understand my concerns and build a regimen that was perfect…

Great priceHydraFacial
Zachary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great time with Emily! She took great care of me and was a pleasure to work with.

Great priceHydraFacial
Mimi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just had the best experience with beautiful Emily, she was so professional and extremely kind. I love the whole facial she listen my skin concern and came up with the perfect service & plan for my future appointments. I already booked my next facial with her!

Reasonable priceHydraFacial
Callie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceHydraFacial
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Not sureHydraFacial

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 63%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
BOTOX treatments17—
HydraFacial16—
JUVÉDERM treatments10—
Dysport treatment10—
Lip fillers7—
Microneedling4—
Dermaplaning4—
Sculptra treatments3—

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