Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Elase Medical Spa - Ponte Vedra logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%75+10.6Replies to reviews 7%68+4.8Craft & service penalty92−0.8Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Elase Medical Spa - Ponte Vedra

Jacksonville Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 20 hair removal services · 5.0★ from 239 Google reviews

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Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elase Medical Spa - Ponte Vedra is better than 94% of hair removal services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elase Medical Spa - Ponte Vedra is better than 92% of hair removal services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elase Medical Spa - Ponte Vedra is better than 92% of hair removal services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elase Medical Spa - Ponte Vedra is better than 75% of hair removal services.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elase Medical Spa - Ponte Vedra is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elase Medical Spa - Ponte Vedra is better than 68% of hair removal services.B
68

Reviews for your job

Customers hired Elase Medical Spa - Ponte Vedra for 7 kinds of job.

Elase Medical Spa - Ponte Vedra for BOTOX treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “BOTOX treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “BOTOX treatments”

Debra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely the best experience. Everyone was so nice. Angie you are the best.

Reasonable priceBOTOX treatments
Suzie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nancy is amazing. Knowledgeable and advises me on how to achieve my goals and a youthful look. Appreciate Nancy.

Not sureBOTOX treatments
ShannonLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ I had such a wonderful experience with Steph at Elase Med Spa! From the moment I met her, she was incredibly nice, welcoming, and gracious. She made me feel completely comfortable and took the time to listen to exactly what I was looking for. Steph is extremely professional, knowledgeable, and thoughtful in…

Great priceBOTOX treatments
Malia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sarah and all the employees are amazing here. I highly suggest you all book with Elase, and stay here. 😊

Great priceBOTOX treatments
MichelleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Beautiful office and amazing staff! I always love feeling pampered and beautiful! Highly recommend anyone looking for any med spa needs!

Reasonable priceHydraFacialBOTOX treatments
Deanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had another great experience with Sammy! First time visiting the Ponte Vedra location. Beautiful!! Service was wonderful ♥️

Reasonable priceBOTOX treatments
April8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been coming to Elase for a year now and no matter the service or the provider, everyone is professional, consultative and supportive of my overall goals. Highly recommend!

Reasonable priceBOTOX treatments
Afton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My experiences at Elase PV are always a 10/10! The entire team is so wonderful! Meredith, Caitlin and Makenzie are always so welcoming and kind. They make scheduling and check-out a breeze, and are extremely knowledgeable of all services and products offered. April has absolutely saved my skin. Treatments with her…

Reasonable priceBOTOX treatmentsService not listed
KristenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The absolute best in the business. Sara is phenomenal and such a pro at what she does. The whole team is dedicated and gifted. Love love love Elase!

BOTOX treatments
HeatherLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been going to this place ever since I moved here back in 2020. I see Sara And I can tell you she does a wonderful job. I’ve had everything done from micro needling to every type of filter/injection/Botox In every part of my face. I am so happy with my results! I love this place so much that I’m usually there…

Customer photo from Heather's reviewCustomer photo from Heather's review
BOTOX treatmentsDysport treatmentHydraFacial
KarlieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best experience EVER at a Med Spa!! Steph was absolutely AMAZING! She is super knowledgeable, informative and most importantly she made me feel extremely comfortable. I usually get anxious during injections & that did not happen with Steph! I am so grateful that I found her & I will go to her forever!

BOTOX treatmentsLip fillers
MadisonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am so blown away by my first Amara experience! The most luxe med spa I’ve ever been to - it’s absolutely stunning. The staff was so amazing, they made me feel so well taken care of - even made me a tea while i was waiting! Kristine was so sweet & took her time explaining what she recommended & why. She got me on a…

BOTOX treatments
Raman8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kellie is amazing !! such a great experience at Amara! I Love the results . Definitely I recommend her!

BOTOX treatmentsLip fillers
Mackenzi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amara will forever be the only place I trust with my skin. Not only is the spa welcoming and beautiful, but their staff is phenomenal. I've been seeing Katarina for a year and a half now, she is so knowledgable and experienced. Not only is she a skin expert, but she takes the time to explain things and get to know…

BOTOX treatmentsHydraFacial
Lori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

BOTOX treatments
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceBOTOX treatments
Sheri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceBOTOX treatments

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 56%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HydraFacial17—
BOTOX treatments17—
Dermaplaning7—
Microneedling4—
Lip fillers3—
Dysport treatment2—
Chemical peels2—

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