Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Elase Medical Spa - Ponte Vedra logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%75+10.6Replies to reviews 7%68+4.8Craft & service penalty92−0.8Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Elase Medical Spa - Ponte Vedra

Jacksonville Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 20 hair removal services · 5.0★ from 239 Google reviews

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Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elase Medical Spa - Ponte Vedra is better than 94% of hair removal services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elase Medical Spa - Ponte Vedra is better than 92% of hair removal services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elase Medical Spa - Ponte Vedra is better than 92% of hair removal services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elase Medical Spa - Ponte Vedra is better than 75% of hair removal services.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elase Medical Spa - Ponte Vedra is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elase Medical Spa - Ponte Vedra is better than 68% of hair removal services.B
68

Reviews for your job

Customers hired Elase Medical Spa - Ponte Vedra for 7 kinds of job.

Elase Medical Spa - Ponte Vedra for dysport treatment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Dysport treatment”

HeatherLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been going to this place ever since I moved here back in 2020. I see Sara And I can tell you she does a wonderful job. I’ve had everything done from micro needling to every type of filter/injection/Botox In every part of my face. I am so happy with my results! I love this place so much that I’m usually there…

Customer photo from Heather's reviewCustomer photo from Heather's review
BOTOX treatmentsDysport treatmentHydraFacial
KaylaLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t leave a review for the St. Augustine location, but from the moment you walk in- you’re made to feel so welcome! Sarah is so sweet and made me feel at ease. I also used Tracy for the first time and she made me feel comfortable and was so nice! I have nothing but good things to say about the ladies there and my experience! 💕

Dysport treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 56%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HydraFacial17—
BOTOX treatments17—
Dermaplaning7—
Microneedling4—
Lip fillers3—
Dysport treatment2—
Chemical peels2—

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