How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%79+22.3Replies to reviews 8%45+3.7Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREElegance Nails and Spa
Mountain View, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 377 Google reviews
Report card
Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Elegance Nails and Spa for 8 kinds of job.
Elegance Nails and Spa for manicure
Clear ✕All 74 Google reviews tagged “Manicure” · showing 40
The quality of the nails and service both deserve top reviews. Highly recommend!
Sandy and Clara were both the ladies that worked on my manicure and pedicure. They did an amazing job the service was exceptional. I most definitely will make this my regular place to get any type of service done. Such a wonderful experience!! I’m a one Happy Customer! Thankyou Ladies for being wonderful!
Amy & Hannah were amazing! They took me as a walk-in & got busy right away. They pampered me the entire time. What a wonderful experience! I will be back! ♥️
Great service very friendly and professional got my manicure done by Yen and Nancy pedicure totally deserved 5stars
Took me in at short notice and kindly finished in time when I was in a rush. Did a great job with the express manicure too. Polite and professional
Excellent service! I needed nails and toes done at the same time due to being pressed for time and they accommodated!! Sandy ddid my nails and was so sweet attentive and very good! Tia did my toes which was not easy!! Great job! Highly recommend!
I had a great experience at Elegance Nail Salon! I got a manicure, and it turned out amazing. The customer service was excellent—everyone was friendly, welcoming, and attentive. The staff made me feel comfortable and took their time to make sure everything looked perfect. I’ll definitely be coming back! 😊
I’ve been here a few times and the staff has been super friendly and detailed! They all experienced and have great attitude. They suite to your needs. Emily is great at both pedicures and manicures! I typically get gel manicures and she does amazing! Everyone is super nice and accommodating.
Clean, efficient and polite!
I love coming here. Whether I make a reservation or walk in, I am always seen quickly but they take their time and do my manicure and pedicure right. Yen especially is great and attentive. She makes shire by nails are perfect and the prices are VERY reasonable.
Really enjoyed coming here for the first time all of the ladies took their time.
They did a great job! My nails are tiny and hard to get right. They look perfect!
I came in for a pedicure and manicure. The staff was really nice and they worked fast, but did a really good job💗
Excellent service by Amber, Sandy and Yen. Totally recommend for the best professional service in Mountain View ❤️❤️❤️❤️
Loved my relaxing mani pedi! Yen and Kay were great! Professional and pleasant atmosphere. Highly recommend
Amazing pedi and mani! The place is also elegantly decorated and clean! Staff is so courteous, polite.
My nails were healthy and strong. Went there the first time to get builder gel since my main goal was to grow and protect them, I explained that and the tech convinced me to get Gel X because it would be better. Kept the extensions for almost two months just going in for maintenance, everything was fine. Then I…
Amazing place. Took my daughter and her friends for her birthday and everyone was so kind and thoughtful. All employees did amazing work. Just over all a great place to go. I highly recommend.
Love this place, they have all kinds of nail colors, chrome, cat eye gel, so many options to play with!! My girl Lynn is amazing! Highly recommend! They're also very honest about what you need and don't and what's worth it or not.
Super nice! Amazing service and loved the nails. Never felt more pampered!
Absolutely FIVE STARS for Elegance Nails and Spa in Mountain View! 🌟🌟🌟🌟🌟 This place is truly over the top—in the best way possible. From the moment you walk in, you're greeted with warm smiles and incredible hospitality. The staff is beyond kind and welcoming, making you feel relaxed and pampered right away.…
Mia and Yen were excellent. I highly recommend this nail salon. My first visit in years to a salon and worth every penny. From the massage to the mani/pedi, my experience with the two ladies were top notch. Emily, the owner, also designed a beautiful salon with great vibes.
I’m only in town visiting, but this has been the BEST nail experience I have had. Maybe ever. Would that I lived here to come as often as I can. Such a fantastic group of people working there, so luxurious, and the best time. 10 stars if I could.
Great service and friendly staff!!!
Great service! Amazing staff that does their best to give you what you want! The nails always turn out amazing. Love this place!
Very nice place! The staff is very respectful and nice. Their nails are all very pretty, and they try their best to repeat the design you show them.
My experience with this salon was very unpleasant. On my first visit I got a Pedicure and Manicure (right when they opened). Once the tech who did my pedi was finished, she told the tech who was doing my mani that she didn't do it nicely and they wanted to redo it which they did. I had a very busy schedule that day,…
Muy bonito me gustó el servicio
I did a walk in appointment around 1pm. I’ve been here one other time and loved the atmosphere. The ladies doing nails are so nice. They also didn’t rush doing my nails and took time. I tried GelX nails and they were also happy to size the nails to my preferred length. Overall, I had a great experience and was happy…
Love my new nails! Yen did a great job!
5 Stars 🌟🌟🌟🌟🌟 I can’t say enough great things about Elegance Nails! From the moment I walked in, I felt welcomed and pampered. The salon is clean, beautifully organized, and has such a relaxing atmosphere. The staff are incredibly friendly, professional, and truly talented. My nail technician took her time to…
This was my second time coming to the salon. I was please with my first experience with Yen and wanted to come back for my birthday nails. I spoke the Emily (whom I believe is the manager) and sent her a picture of the design I wanted. Yen learned how to do the 3D flower design the same day I came in. Ivy did my…
Yen is a miracle maker.
I’ve lived in the Bay Area for five years and this is the best nail salon I’ve been to. I’ve been here multiple times now, and can confidently say that this place never misses. The stylists/ technicians are extremely accommodating and kind. I always leave with the exact style of nails that I ask for. Sometimes the…
I was looking for a new nails salon. I found Elegance nail & spa online and I was not disappointed. The salon is clean and neat. I was greeted with warm welcomes as soon as I walked in. I also received snacks and water without asking. I got an express mani and gel mani which turned out great. I will definitely be returning again.
Excellent salon. Best mani/pedi since moving from Chicago 5 months ago. Ivy is terrific and took extra time to prevent ingrown toenails.
Excellent service I had a manicure with cat eyes done for the fall alone with a design!! I absolutely love my nails
Very accommodating staff, exceptionally clean and beautifully decorated. Emily and Ivy were great.
Everyone here is a delight, and sincerely cares about providing quality services. Highly recommend going to Elegance for some pampering from the wonderful staff.
This nail salon provides you with a wonderful experience, filled with experienced nail technicians who incorporate a lot of care, time, and beauty in their work. It is a beautiful salon with a calming and clean environment, and everyone here ensures a comfortable atmosphere for every customer. I wouldn’t hesitate to go back
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 97 | $45–$73 |
| Manicure | 74 | $45–$73 |
| Foot massages | 69 | $48–$86 |
| Nail art | 51 | $58–$93 |
| Nail extensions | 48 | $61–$88 |
| Gel manicures | 39 | $50–$93 |
| Nail painting | 35 | $45–$79 |
| Sculpted nails | 21 | $45–$79 |