Experts Reviews · Company report
Elegance Nails and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%79+22.3Replies to reviews 8%45+3.7Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Elegance Nails and Spa

Mountain View, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 377 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elegance Nails and Spa is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elegance Nails and Spa is better than 79% of nail salons.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elegance Nails and Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elegance Nails and Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elegance Nails and Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elegance Nails and Spa is better than 45% of nail salons.C
45

Reviews for your job

Customers hired Elegance Nails and Spa for 8 kinds of job.

Elegance Nails and Spa for nail art

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$93
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail art”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 46

All 51 Google reviews tagged “Nail art” · showing 20

Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Patient great work constantly consistent.

Paid $120–140Nail art
Jolly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Sandy is super nice as well as Clara. They both provide really good suggestion for selecting color. Thanks.

Nail art
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing!!

Nail artNail extensionsNail painting
Elena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rlly reccomend emily for manicure gelx!!! So quick , easy and clean job. Def coming back

Customer photo from Elena's review
Paid $60–80Sculpted nailsNail art
liana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I really liked my nails and enjoyed the time I was there they have good quality and patience.

Sculpted nailsNail artNail extensions
Vickie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lynn was so patient and detailed. She’s incredibly talented! Overall amazing experience at Elegance. Relaxing pedicure and complimentary tea/coffee.

Customer photo from Vickie's reviewCustomer photo from Vickie's review
Paid $80–100Foot massagesSculpted nailsNail art
Akanesi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

1st time at Elegance Nails . My experience there was very relaxing & amazing getting a pedicure . Ask for Sandy! I enjoyed my time there because of her .

Nail art
ridhima4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sandy was wonderful and gentle on my nails.

Nail art
LauritaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience here was amazing! Emily is awesome, Lynh does the best designs! Gets super busy so make sure you call in and create that appointment!

Paid $80–100Foot massagesNail artPolish removal
vivian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

such amazing work every single time🥰🥰

Paid $140–160Nail art
Sabah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Emily did an excellent job! She took her time, freestyled a design for me, and made me feel super comfortable. New favorite salon in the South Bay!

Nail artNail extensions
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Did an excellent job on my World Cup nails.

Nail art
Alisha12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Yen gave me exactly what I was looking for. Took her time and gave attention to detail. Will be back when I’m on this coast again.

Paid $80–100Nail art
Kylie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Went to get my nails done for the summer and i absolutely love them! It looks exactly like the inspo picture I wanted and Im so happy! YEN did my nails and shes amazing. So if you have any designs definitely book with her because she’ll crush it

Customer photo from Kylie's reviewCustomer photo from Kylie's reviewCustomer photo from Kylie's review
Nail artNail extensions
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We went here for my sister’s birthday nail set and got gel-X extensions and builder gel. The staff were outstanding and went above and beyond to help us recreate inspiration photos better than perfectly. We were amazed by the amount of care and detail that went into our manicures today. Highly recommend!

Customer photo from Julia's review
Sculpted nailsNail artNail extensions
Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’m over the moon with my nails by Kay! He’s the King of Cat Eye. The chrome 3D art is so precise that these look printed on. Every time he does my nails, I’m blown away. He used a special technique to keep the chrome from traveling into the rest of the design, and the finished result is even better than my inspo…

Customer photo from Julia's review
Nail artNail designs
Clara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

such an amazing job was done and they were honestly super quick. 10/10 will be coming back:)

Paid $100–120Nail artNail extensions
Jocelyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lynn does an incredible job on my nails and nail designs! I am always beyond satisfied with her work. She takes the time to bring all of my Pinterest-inspired nail ideas to life, and somehow they always turn out even better than I imagined. I’m so grateful to have found her. She also does my mom’s nails, and trust…

Paid $60–80Foot massagesNail art
Anaid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I cannot express how much I love coming here! I was one of Emily’s first clients when she opened and I still come exited to try a new color! Everyone is great at what they do and I’ve never walked out of there disappointed. I recommend this place to anyone and when they come they also have a great experience. Took…

Paid $60–80Foot massagesNail artPolish removal
Shivin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Really good experience. Got pedicure, and manicure done! Must visit

Foot massagesSculpted nailsNail art

Show more nail art reviews (31 more) →

Price

$79+11% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure97$45–$73
Manicure74$45–$73
Foot massages69$48–$86
Nail art51$58–$93
Nail extensions48$61–$88
Gel manicures39$50–$93
Nail painting35$45–$79
Sculpted nails21$45–$79

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