Experts Reviews · Company report
Elegance Nails and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%79+22.3Replies to reviews 8%45+3.7Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Elegance Nails and Spa

Mountain View, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 377 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elegance Nails and Spa is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elegance Nails and Spa is better than 79% of nail salons.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elegance Nails and Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elegance Nails and Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elegance Nails and Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elegance Nails and Spa is better than 45% of nail salons.C
45

Reviews for your job

Customers hired Elegance Nails and Spa for 8 kinds of job.

Elegance Nails and Spa for nail art

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$93
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail art”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 46

All 51 Google reviews tagged “Nail art”

Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Patient great work constantly consistent.

Paid $120–140Nail art
Jolly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Sandy is super nice as well as Clara. They both provide really good suggestion for selecting color. Thanks.

Nail art
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing!!

Nail artNail extensionsNail painting
Elena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rlly reccomend emily for manicure gelx!!! So quick , easy and clean job. Def coming back

Customer photo from Elena's review
Paid $60–80Sculpted nailsNail art
liana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I really liked my nails and enjoyed the time I was there they have good quality and patience.

Sculpted nailsNail artNail extensions
Vickie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lynn was so patient and detailed. She’s incredibly talented! Overall amazing experience at Elegance. Relaxing pedicure and complimentary tea/coffee.

Customer photo from Vickie's reviewCustomer photo from Vickie's review
Paid $80–100Foot massagesSculpted nailsNail art
Akanesi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

1st time at Elegance Nails . My experience there was very relaxing & amazing getting a pedicure . Ask for Sandy! I enjoyed my time there because of her .

Nail art
ridhima4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sandy was wonderful and gentle on my nails.

Nail art
LauritaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience here was amazing! Emily is awesome, Lynh does the best designs! Gets super busy so make sure you call in and create that appointment!

Paid $80–100Foot massagesNail artPolish removal
vivian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

such amazing work every single time🥰🥰

Paid $140–160Nail art
Sabah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Emily did an excellent job! She took her time, freestyled a design for me, and made me feel super comfortable. New favorite salon in the South Bay!

Nail artNail extensions
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Did an excellent job on my World Cup nails.

Nail art
Alisha12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Yen gave me exactly what I was looking for. Took her time and gave attention to detail. Will be back when I’m on this coast again.

Paid $80–100Nail art
Kylie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Went to get my nails done for the summer and i absolutely love them! It looks exactly like the inspo picture I wanted and Im so happy! YEN did my nails and shes amazing. So if you have any designs definitely book with her because she’ll crush it

Customer photo from Kylie's reviewCustomer photo from Kylie's reviewCustomer photo from Kylie's review
Nail artNail extensions
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We went here for my sister’s birthday nail set and got gel-X extensions and builder gel. The staff were outstanding and went above and beyond to help us recreate inspiration photos better than perfectly. We were amazed by the amount of care and detail that went into our manicures today. Highly recommend!

Customer photo from Julia's review
Sculpted nailsNail artNail extensions
Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’m over the moon with my nails by Kay! He’s the King of Cat Eye. The chrome 3D art is so precise that these look printed on. Every time he does my nails, I’m blown away. He used a special technique to keep the chrome from traveling into the rest of the design, and the finished result is even better than my inspo…

Customer photo from Julia's review
Nail artNail designs
Clara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

such an amazing job was done and they were honestly super quick. 10/10 will be coming back:)

Paid $100–120Nail artNail extensions
Jocelyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lynn does an incredible job on my nails and nail designs! I am always beyond satisfied with her work. She takes the time to bring all of my Pinterest-inspired nail ideas to life, and somehow they always turn out even better than I imagined. I’m so grateful to have found her. She also does my mom’s nails, and trust…

Paid $60–80Foot massagesNail art
Anaid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I cannot express how much I love coming here! I was one of Emily’s first clients when she opened and I still come exited to try a new color! Everyone is great at what they do and I’ve never walked out of there disappointed. I recommend this place to anyone and when they come they also have a great experience. Took…

Paid $60–80Foot massagesNail artPolish removal
Shivin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Really good experience. Got pedicure, and manicure done! Must visit

Foot massagesSculpted nailsNail art
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I loved it and they were sooo nice and peaceful

Nail art
Melea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely love my nails! Been coming here for a while now and they are always so consistent and nice. Will continue to come back 💗

Foot massagesNail artNail extensions
Harsh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service, Polite Staff, pleasurable experience!

Paid $60–80Foot massagesNail art
Mira2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did a great job on my prom nails!

Paid $100–120Nail artNail extensions
Sheetal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing work, friendly staff. Loved the outcome

Paid $60–80Nail art
Ellie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

65 for a really nice set! super friendly and nice and gave us gifts and water. supa cute AND THEY GAVE US CHEAPER CAUSE WE ARE STUDENTS! student discount vibe

Paid $60–80Nail artAcrylic nailsNail designs
Siddharth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service by Amber, Sandy and Yen. Totally recommend for the best professional service in Mountain View ❤️❤️❤️❤️

Nail artNail paintingMen's manicures
Edie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ive been coming here for almost a year now and I absolutely love it

Paid $80–100Nail artNail extensionsAcrylic nails
Nikki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Such good service, Tren did an amazing job on my toe nails exactly like the picture I showered her for inspo

Foot massagesNail art
Janessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience at the salon today. Emily and Tran took me in late and took their time doing my nails. Loved them and I would definitely recommend to get your nails done! Very professional, friendly, clean and welcoming environment!

Paid $80–100Sculpted nailsNail artNail extensions
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Elegance Nails is truly an upscale nail salon that lives up to its name. The atmosphere is refined and welcoming, with seasonal décor that is always beautifully done and an interior that is consistently spotless. Every nail technician is professional, attentive, and genuinely kind, which makes each visit a pleasant…

Paid $80–100Nail artAcrylic nailsNail designs
Iyonie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Go to Yen !! That’s my girl❤️ gave me everything I wanted and more. Everyone is so polite. Nothing but good vibes.

Paid $100–120Nail art
FionaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this place, they have all kinds of nail colors, chrome, cat eye gel, so many options to play with!! My girl Lynn is amazing! Highly recommend! They're also very honest about what you need and don't and what's worth it or not.

Paid $80–100Foot massagesSculpted nailsNail art
Ari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Yen did a great job with my nails! I got a refill for Gel-x, and a gel pedicure. Great experience!

Nail art
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely FIVE STARS for Elegance Nails and Spa in Mountain View! 🌟🌟🌟🌟🌟 This place is truly over the top—in the best way possible. From the moment you walk in, you're greeted with warm smiles and incredible hospitality. The staff is beyond kind and welcoming, making you feel relaxed and pampered right away.…

Paid $80–100Foot massagesSculpted nailsNail art
Louren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5 star experience with Mia today!!!

Sculpted nailsNail artNail painting
Crystal168 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mia did my nails and she was professional and amazing! I love the cat eye color she used and the shape. Also I had a Gelo Polish change on my toes and it was good. Will be returning and HIGHLY recommend!

Paid $100–120Nail artNail polish changes
Madelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and friendly staff!!!

Paid $200+PedicureManicureNail art
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mia, did my nails super amazing!!! i love it so much, definitely coming back again just for her 😆

Nail art
Ultra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I did a walk in appointment around 1pm. I’ve been here one other time and loved the atmosphere. The ladies doing nails are so nice. They also didn’t rush doing my nails and took time. I tried GelX nails and they were also happy to size the nails to my preferred length. Overall, I had a great experience and was happy…

Paid $80–100ManicureNail art
Jonelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my second time coming to the salon. I was please with my first experience with Yen and wanted to come back for my birthday nails. I spoke the Emily (whom I believe is the manager) and sent her a picture of the design I wanted. Yen learned how to do the 3D flower design the same day I came in. Ivy did my…

Paid $100–120PedicureManicureNail art
Mattie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service I had a manicure with cat eyes done for the fall alone with a design!! I absolutely love my nails

ManicureNail artNail painting
Gianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This nail salon provides you with a wonderful experience, filled with experienced nail technicians who incorporate a lot of care, time, and beauty in their work. It is a beautiful salon with a calming and clean environment, and everyone here ensures a comfortable atmosphere for every customer. I wouldn’t hesitate to go back

ManicureNail art
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I came here with my cousin for both of our first nail appointments, and the ladies made it a wonderful experience! Although it was a busy evening and my appointment was pushed back a bit, they made sure to accommodate us. My appointment ended up running past closing time, but Yen, my nail tech, never rushed and took…

Paid $60–80Nail artNail extensionsNail painting
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My experience here at Elegance Nails and Spa was honestly so good! I got the express pedicure and a full set. Emily did my pedicure and gave me grapes to eat while I got my pedicure done (-: Yen did my full set and had so much attention to detail. She made sure I liked everything before moving on to the next step. I would definitely come back again!

Paid $120–140PedicureManicureNail art
Pooja7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This nail spa is fantastic. Yen did an amazing job, took her time and gave me the exact nails I wanted. Will definitely be back here in the future!

Paid $60–80Nail artNail extensions
Andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great new salon in MTVW! My daughter and I had an opportunity to enjoy some pampering at Elegance nails. Very nice relaxing ambiance and great mani/pedi treatments. Thank you ladies!

PedicureManicureFoot massages
Marlen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Nail art
Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Foot massagesNail art
sieun1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Nail art
vina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $60–80ManicureFoot massagesNail art

Price

$79+11% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure97$45–$73
Manicure74$45–$73
Foot massages69$48–$86
Nail art51$58–$93
Nail extensions48$61–$88
Gel manicures39$50–$93
Nail painting35$45–$79
Sculpted nails21$45–$79

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