Experts Reviews · Company report
Elegance Nails and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%79+22.3Replies to reviews 8%45+3.7Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Elegance Nails and Spa

Mountain View, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 377 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elegance Nails and Spa is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elegance Nails and Spa is better than 79% of nail salons.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elegance Nails and Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elegance Nails and Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elegance Nails and Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elegance Nails and Spa is better than 45% of nail salons.C
45

Reviews for your job

Customers hired Elegance Nails and Spa for 8 kinds of job.

Elegance Nails and Spa for nail extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$88
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 38

All 48 Google reviews tagged “Nail extensions” · showing 40

S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Very Pretty Nails!

Paid $80–100Nail extensions
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing!!

Nail artNail extensionsNail painting
kateLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

good service and very friendly staff! Will definitely come back:)

Nail extensions
liana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I really liked my nails and enjoyed the time I was there they have good quality and patience.

Sculpted nailsNail artNail extensions
kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Absolutely amazing! Amy and Sandy did such a beautiful job on my nails. I felt so pampered and cared for. No pressure just inviting atmosphere and relaxing. Thank you so much! I will be back in a few weeks!

Foot massagesNail extensions
Vickie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lynn was so patient and detailed. She’s incredibly talented! Overall amazing experience at Elegance. Relaxing pedicure and complimentary tea/coffee.

Customer photo from Vickie's reviewCustomer photo from Vickie's review
Paid $80–100Foot massagesSculpted nailsNail art
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amy & Hannah were amazing! They took me as a walk-in & got busy right away. They pampered me the entire time. What a wonderful experience! I will be back! ♥️

Paid $200+Foot massagesSculpted nailsNail extensions
lis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Love them. Sandy and Amy did such an amazing job. I feel refreshed.

Foot massagesNail extensions
Glenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience today with Elegance nails was amazing. 👏🏼👏🏼 I want to thank you Sandy And Kay For such an amazing job! Love the color that I got chosen. I got a manny an petty Super happy customer here. I've gotta say that's the Best salon in Mountain View hand down. Previous experience, elegant nails came through. 😉

Paid $100–120Foot massagesSculpted nailsNail extensions
Sabah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Emily did an excellent job! She took her time, freestyled a design for me, and made me feel super comfortable. New favorite salon in the South Bay!

Nail artNail extensions
Anahi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My friend and I tried this spot for the first time and it was a fantastic experience! We will definitely be going back! So many color options and friendly staff!

Paid $80–100Nail extensions
Kylie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Went to get my nails done for the summer and i absolutely love them! It looks exactly like the inspo picture I wanted and Im so happy! YEN did my nails and shes amazing. So if you have any designs definitely book with her because she’ll crush it

Customer photo from Kylie's reviewCustomer photo from Kylie's reviewCustomer photo from Kylie's review
Nail artNail extensions
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We went here for my sister’s birthday nail set and got gel-X extensions and builder gel. The staff were outstanding and went above and beyond to help us recreate inspiration photos better than perfectly. We were amazed by the amount of care and detail that went into our manicures today. Highly recommend!

Customer photo from Julia's review
Sculpted nailsNail artNail extensions
Clara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

such an amazing job was done and they were honestly super quick. 10/10 will be coming back:)

Paid $100–120Nail artNail extensions
jessie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Got my nails done with Emily and she was the kindest, and very detailed oriented with my nails! They also respond so quickly on Yelp with appt times, with reasonable prices. Felt so taken cared of, definitely will come back next time 🫶

Nail extensions
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience at this location!! Lynh was very friendly and did a wonderful job. I recommend this location :)

Paid $60–80Nail extensions
Melea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely love my nails! Been coming here for a while now and they are always so consistent and nice. Will continue to come back 💗

Foot massagesNail artNail extensions
Mira2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did a great job on my prom nails!

Paid $100–120Nail artNail extensions
Nadia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

100% recommend trying this place out! The nail artists here are so talented, and take their time making sure your nails are shaped perfectly. The salon itself is super cute too!

Paid $60–80Nail extensions
Nattamon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I got a Gel X manicure with Vy. She did a very good job. It’s so clean and fast. Would come back for sure.

Nail extensions
Gerardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I love this place! They are always so nice and professional. Sandy does amazing pedicures!!!

Foot massagesSculpted nailsNail extensions
NikhilaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

People of Bay Area!! This place is truly a hidden gem in the Bay Area. Trust me when I say this coz I have been searching for the spot in bay area for getting my nails done and I think I with this nail spa, I am convinced I can conclude my search. The nail techs are super sweet, quick but precise and they delivered…

Paid $60–80Nail extensionsAcrylic nails
Edie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ive been coming here for almost a year now and I absolutely love it

Paid $80–100Nail artNail extensionsAcrylic nails
palagiri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kay did my nails and I’m honestly obsessed! He took his time, paid attention to every little detail, and made sure the shape and design were flawless. The finish is so clean and professional. Not only is he super talented, but he also made the whole experience comfortable and fun. I’ve gotten so many compliments already! Definitely booking again!

Nail extensions
Janessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience at the salon today. Emily and Tran took me in late and took their time doing my nails. Loved them and I would definitely recommend to get your nails done! Very professional, friendly, clean and welcoming environment!

Paid $80–100Sculpted nailsNail artNail extensions
Thamiris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

My nails were healthy and strong. Went there the first time to get builder gel since my main goal was to grow and protect them, I explained that and the tech convinced me to get Gel X because it would be better. Kept the extensions for almost two months just going in for maintenance, everything was fine. Then I…

Paid $120–140Nail extensionsPolish removalSynthetic nail removal
Ashna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I got acrylic done with Emily and she was the absolute best!! She handled my nails so well and was so sweet!! I highly recommend Emily and this nail salon!! Definitely check it out 😌

Nail extensionsAcrylic nails
FionaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this place, they have all kinds of nail colors, chrome, cat eye gel, so many options to play with!! My girl Lynn is amazing! Highly recommend! They're also very honest about what you need and don't and what's worth it or not.

Paid $80–100Foot massagesSculpted nailsNail art
Regan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you so much for these nails! They look amazing and I really recommend going here!

Paid $60–80Nail extensions
BlancaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing job !!!! Definitely coming back !! 🥰

Paid $140–160Foot massagesSculpted nailsNail extensions
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mia is great, nails always last a long time

Paid $100–120Nail extensions
Lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I moved to a new town and searched for a nails salon in Mountain View, CA. I spoke with Elegance Nails’ owner Emily and my nails got beautifully honed by Yen. The store is elegantly designed and very comfortable. They offer new and quality nail products and gorgeous color selections. The price is also reasonable.…

Paid $60–80Sculpted nailsNail extensionsPolish removal
Ani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First photo is under white light & the second is normal flash photo. I visited this place in mountain view for the first time and my experience was very good. I usually get acrylic nails but this time Mia suggested to go for Gel X nails since my nails were pretty brittle & weak! She was way too sweet in…

Paid $120–140Nail extensionsPedicure
Jonelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my second time coming to the salon. I was please with my first experience with Yen and wanted to come back for my birthday nails. I spoke the Emily (whom I believe is the manager) and sent her a picture of the design I wanted. Yen learned how to do the 3D flower design the same day I came in. Ivy did my…

Paid $100–120PedicureManicureNail art
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I came here with my cousin for both of our first nail appointments, and the ladies made it a wonderful experience! Although it was a busy evening and my appointment was pushed back a bit, they made sure to accommodate us. My appointment ended up running past closing time, but Yen, my nail tech, never rushed and took…

Paid $60–80Nail artNail extensionsNail painting
Jaya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Awesome service 👏

Paid $100–120PedicureNail extensions
Roxy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Absolutely loved the experience, Linda took care of me today and made my nails look so amazing! The women here are very sweet, bringing me grapes and water to snack on during my nail appointment. The place is very clean and the vibe is comfortable, I’ll be coming back for sure!

Paid $80–100Nail extensionsNail paintingNail designs
Pooja7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This nail spa is fantastic. Yen did an amazing job, took her time and gave me the exact nails I wanted. Will definitely be back here in the future!

Paid $60–80Nail artNail extensions
ShelbyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The search is over 😭🙌🏻❤️ I found my new nail salon🫶🏻 I am so happy with my nails! They look and feel great. I had false nails placed and gel x. They're fulled covered and painted, but she made the undercoating look so natural. Emily was so sweet and gentle on my hands and my nails. The building is so clean and…

Paid $60–80ManicureNail extensions
Alondra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I am so happy with my appointment! Not only did she do an amazing job with my nails but their customer service is amazing too! Thank you

Paid $60–80Nail extensions

Show more nail extensions reviews (8 more) →

Price

$79+11% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure97$45–$73
Manicure74$45–$73
Foot massages69$48–$86
Nail art51$58–$93
Nail extensions48$61–$88
Gel manicures39$50–$93
Nail painting35$45–$79
Sculpted nails21$45–$79

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