Experts Reviews · Company report
Elegance Nails and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%79+22.3Replies to reviews 8%45+3.7Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Elegance Nails and Spa

Mountain View, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 377 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elegance Nails and Spa is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elegance Nails and Spa is better than 79% of nail salons.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elegance Nails and Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elegance Nails and Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elegance Nails and Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elegance Nails and Spa is better than 45% of nail salons.C
45

Reviews for your job

Customers hired Elegance Nails and Spa for 8 kinds of job.

Elegance Nails and Spa for nail painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 42

All 35 Google reviews tagged “Nail painting”

myra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

This place is so nice and relaxing and the quality of the service is amazing. Definitely recommend coming here.

Foot massagesNail paintingPedicure
Angelica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Sandy was amazing! My nails came out perfect and exactly how I wanted them!

Paid $60–80Nail painting
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing!!

Nail artNail extensionsNail painting
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The quality of the nails and service both deserve top reviews. Highly recommend!

Sculpted nailsPolish removalNail painting
KarenLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sandy is fantastic!! Thorough, gentle, and so sweet and friendly. I will definitely be back. I got the lemon pedicure and I highly recommend it. This is my new go-to place when I’m in the area!

Foot massagesNail paintingPedicure
Vickie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lynn was so patient and detailed. She’s incredibly talented! Overall amazing experience at Elegance. Relaxing pedicure and complimentary tea/coffee.

Customer photo from Vickie's reviewCustomer photo from Vickie's review
Paid $80–100Foot massagesSculpted nailsNail art
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amy & Hannah were amazing! They took me as a walk-in & got busy right away. They pampered me the entire time. What a wonderful experience! I will be back! ♥️

Paid $200+Foot massagesSculpted nailsNail extensions
Glenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience today with Elegance nails was amazing. 👏🏼👏🏼 I want to thank you Sandy And Kay For such an amazing job! Love the color that I got chosen. I got a manny an petty Super happy customer here. I've gotta say that's the Best salon in Mountain View hand down. Previous experience, elegant nails came through. 😉

Paid $100–120Foot massagesSculpted nailsNail extensions
LauritaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience here was amazing! Emily is awesome, Lynh does the best designs! Gets super busy so make sure you call in and create that appointment!

Paid $80–100Foot massagesNail artPolish removal
Kate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

well priced, tons of color options, clean and well managed! able to fit me and my friend got a walk in.

Paid $60–80Nail painting
Morgan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service! Very kind, and took me ten minutes before closing when one of my nails cracked, and they tried to match the color that another salon had put on.

Nail painting
KellyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great place, clean and close to home for me. I have been for pedicures only. Never had a bad experience! Everyone is very nice!

Paid $40–60Polish removalNail paintingPedicure
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve come here a few times now, and it’s always such a nice experience! Honestly, it’s one of my favorite nail salons in the area. The staff are so kind, and they truly go out of their way to make you feel comfortable and welcomed. I couldn’t have asked for a better way to spend my birthday! 🥰 They do a great job…

Paid $80–100Foot massagesNail paintingGel manicures
Shivin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Really good experience. Got pedicure, and manicure done! Must visit

Foot massagesSculpted nailsNail art
Surah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a lovely experience here! Amber did a lovely job with my nails and toes and it was super relaxing.

Paid $60–80Nail painting
Tiya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My FAVORITE place to go for a consistently beautiful mani 🤍

Nail painting
Siddharth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service by Amber, Sandy and Yen. Totally recommend for the best professional service in Mountain View ❤️❤️❤️❤️

Nail artNail paintingMen's manicures
Janessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience at the salon today. Emily and Tran took me in late and took their time doing my nails. Loved them and I would definitely recommend to get your nails done! Very professional, friendly, clean and welcoming environment!

Paid $80–100Sculpted nailsNail artNail extensions
Rashi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Clean and friendly place! All of the technicians are attentive to details. Would highly recommend!

Nail painting
FionaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this place, they have all kinds of nail colors, chrome, cat eye gel, so many options to play with!! My girl Lynn is amazing! Highly recommend! They're also very honest about what you need and don't and what's worth it or not.

Paid $80–100Foot massagesSculpted nailsNail art
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely FIVE STARS for Elegance Nails and Spa in Mountain View! 🌟🌟🌟🌟🌟 This place is truly over the top—in the best way possible. From the moment you walk in, you're greeted with warm smiles and incredible hospitality. The staff is beyond kind and welcoming, making you feel relaxed and pampered right away.…

Paid $80–100Foot massagesSculpted nailsNail art
Louren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5 star experience with Mia today!!!

Sculpted nailsNail artNail painting
KritiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We visited Elegance nail & spa as part of a work wellness event and it has now become my new favourite to get my nails done. To start, they have great options for both manicure & pedicure services and quite reasonable prices. I fell in love with the colour options where they have amazing basic & gel options and the…

Paid $40–60Foot massagesNail paintingNail polish changes
loan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wow, this place is a gem! Stopped by during the holidays for a pedicure with my Mom, and were both very pleased. From the moment we walked in, we were greeted and treated like royalty. They also offered complimentary snacks and drinks which was nice. Definitely coming back. Emily, the owner is super sweet.

Paid $40–60Foot massagesNail painting
Natalya13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve lived in the Bay Area for five years and this is the best nail salon I’ve been to. I’ve been here multiple times now, and can confidently say that this place never misses. The stylists/ technicians are extremely accommodating and kind. I always leave with the exact style of nails that I ask for. Sometimes the…

Paid $40–60PedicureManicureNail painting
Mattie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service I had a manicure with cat eyes done for the fall alone with a design!! I absolutely love my nails

ManicureNail artNail painting
Bryan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Everyone here is a delight, and sincerely cares about providing quality services. Highly recommend going to Elegance for some pampering from the wonderful staff.

Paid $40–60PedicureManicureNail painting
Jacqueline9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I recently visited Elegance Nails and Spa, and I couldn’t be happier with the experience! The salon is impeccably clean and well-organized, which made me feel comfortable and relaxed right away. The staff is incredibly friendly and welcoming, making sure to greet every customer with a smile. The quality of their…

PedicureManicureFoot massages
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I came here with my cousin for both of our first nail appointments, and the ladies made it a wonderful experience! Although it was a busy evening and my appointment was pushed back a bit, they made sure to accommodate us. My appointment ended up running past closing time, but Yen, my nail tech, never rushed and took…

Paid $60–80Nail artNail extensionsNail painting
RuchALocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tried this new spa for the first time and I have to say it’s incredible! One of the best pedicure and manicure experiences. The staff is so friendly and warm, the set up is very clean, the use high quality products and the pricing is just right. Must try this new place!!

PedicureManicurePolish removal
Roxy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Absolutely loved the experience, Linda took care of me today and made my nails look so amazing! The women here are very sweet, bringing me grapes and water to snack on during my nail appointment. The place is very clean and the vibe is comfortable, I’ll be coming back for sure!

Paid $80–100Nail extensionsNail paintingNail designs
Ramya6 months ago★★★★★

Rating only, no written review.

Paid $60–80Nail extensionsNail painting
Yvan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $140–160Foot massagesNail paintingNail designs
GargiLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $60–80Nail extensionsNail paintingPedicure
NicoleLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Foot massagesNail paintingPedicure

Price

$79+11% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure97$45–$73
Manicure74$45–$73
Foot massages69$48–$86
Nail art51$58–$93
Nail extensions48$61–$88
Gel manicures39$50–$93
Nail painting35$45–$79
Sculpted nails21$45–$79

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