Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Experts Reviews · Company report
Elegant Care Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Elegant Care Cleaning

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 84 move-in/move-out cleaning services · 5.0★ from 66 Google reviews

📞 Call (509) 430-6255Request a call backWebsite ↗

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elegant Care Cleaning is better than 98% of move-in/move-out cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elegant Care Cleaning is better than 96% of move-in/move-out cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elegant Care Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elegant Care Cleaning is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elegant Care Cleaning is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elegant Care Cleaning is better than —% of move-in/move-out cleaning services.–
—

Reviews for your job

Customers hired Elegant Care Cleaning for 6 kinds of job.

Elegant Care Cleaning for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$227
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 25

All 13 Google reviews tagged “Office & workplace cleaning”

Alexis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
julian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have been cleaning my job for a while now I like how nice they are and how clean and fresh the restrooms are when I show up to work really recommend

Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
rosbel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

this cleaning service are great people and provide a great service. They clean our offices and all is done with care. At times when I work late they are there cleaning late hours. Plus they politely ask if there is anything that I need as they are cleaning the offices.

Office & workplace cleaning
Johnny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Elegant Care Cleaning provides amazing services never have I had an issue with their work always on point and my favorite part about them is that they’re bilingual super easy to communicate with I highly recommend.

Office & workplace cleaning+ Responsiveness+ Quality+ Professionalism
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She cleans our office space at work and honestly I can tell the difference on the days she’s here and the days she’s not. Such a sweet and genuine lady

Deep cleanOffice & workplace cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional & detailed service!

Office & workplace cleaning+ Quality+ Professionalism
lesli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very nice ladies do an excellent job and are Very reasonably priced. I couldn't be happier.I recommend this business.

Deep cleanOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Maria has been cleaning my office for a couple of years now and she always does an excellent job and leaves the place spotless. She's always on time, always with a friendly smile and is very polite and courteous. I would highly recommend her to anyone looking for a great cleaning service.

Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always does excellent work. Makes sure that you are satisfied and never hesitates to correct anything. Very open with communication and always respectful and professional.

Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Anna3 years ago★★★★★

Rating only, no written review.

Office & workplace cleaningStandard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Karina3 years ago★★★★★

Rating only, no written review.

Upholstery cleaningDeep cleanMattress cleaning+ Responsiveness+ Punctuality+ Quality
magdalena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Office & workplace cleaning+ Quality
Luz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Moving-related cleaningOffice & workplace cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean14$271–$477
Office & workplace cleaning13$126–$227
Interior & exterior window cleaning8$153–$292
Standard cleaning8$153–$233
Moving-related cleaning4$315–$705
Mattress cleaning2—

Compare with

Pristine Carpet Cleaning logoPristine Carpet CleaningExperts Score 100Pasco · 5.00★Engage Perfect Cleaning logoEngage Perfect CleaningExperts Score 99Pasco · 5.00★Xtreme Clean Pros logoXtreme Clean ProsExperts Score 96Pasco · 4.95★