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Elevated Medicine

Medical clinic · Durango, CO · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%92+28.3Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 18 cryotherapy clinicsPosition by Experts Score among all companies we track in this category. · better than 76%
5.0 ★★★★★ 21 Google reviews · 11 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
May 2025latest review

Elevated Medicine at a glance

Google reviewers rate Elevated Medicine five stars based on twenty-one reviews, noting that the owner responds to all feedback. Patients describe timely same-day appointments, competitive pricing, and a clean, welcoming facility. Recurring themes include thorough communication, personalized care, and effective results from services such as ketamine therapy, PRP injections, Botox, and microneedling. Staff are consistently described as knowledgeable and compassionate, with no common criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
  • Reviews on this page: 21 Google reviews (20 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: May 21, 2025.
  • Service: Cryotherapy Clinic serving Durango, Colorado.

Data from Google, last updated October 28, 2026.

Star ratings

21 Google reviews we collected

  • 5 stars21100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise3397%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1235%
  • Would recommend1029%
  • Quality & results515%
  • Speed & response39%
  • Communication39%
  • Honesty & trust13%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…lf and seeing how it would impact my state of mind and possibly prove helpful to some of my own clients.…”
  • “The gentle approach and safe and secure environment is five stars.”
  • “My husband, my daughter, her life coach, and I were all thoroughly impressed with the facility and care and attention by the entire team.”
  • “I can’t thank them enough for helping me recovery quickly and get back to playing guitar!”
  • “Not only did he explain thoroughly what he was looking at, from fluid buildup to any abnormalities, but he also checked in with our daughter continuou…”
  • “Grateful for their expertise in merging innovative treatments with genuine care.”

People customers mention

  • Vivolo 7 reviews
  • Ketamine 4 reviews
  • Katrina 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

As a retired pharmacist and current mental health counselor, I was very interested in experiencing ketamine for myself and seeing how it would impact my state of mind and possibly prove helpful to some of my own clients. Each of the four treatments I’ve received so far have had lasting and positive impacts varying…

Merlin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Elevated Medicine is a wonderful place to get help with a variety of issues. I have PTSD and the ketamine treatment has opened many doors for me. The staff is kind and helpful.

Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My therapist recommended Ketamine treatments for trauma. The doctors and staff at Elevated Medicine have gone above and beyond to help me feel safe and comfortable with the Ketamine therapy. Never having experienced such a therapy I was very hesitant. The gentle approach and safe and secure environment is five stars.

BoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dr. Vivolo and his staff were so incredibly helpful and informative. They were willing to work with my chaotic schedule and give me the best advice for my injury, De Quervain’s. You can tell that Dr. Vivolo is truly trying to help and not just sell me on a procedure or medication. I can’t thank them enough for…

Keith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dr. Vivolo and the staff of Elevated Medicine have restored my mobility. I was barely able to walk a mile due to arthritis in my feet, and now I'm back to 10 mile hikes on trails or a little less in rough terrain, all due to the PRP treatment I received. I can not recommend them enough.

CarlyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The absolute best healthcare experience I've ever witnessed. My husband, my daughter, her life coach, and I were all thoroughly impressed with the facility and care and attention by the entire team. The series of ketamine treatments was literally life saving. What an excellent clinic that we are so lucky to have here in Durango.

Photos

Customer reviews

5.0 ★★★★★ 21 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kent Hoffman4 reviewsTotal number of Google reviews Kent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm very pleased. My rotator cuff tear is gone.

Response from the owner · a year ago

Thank you so much for your feedback, Kent! We truly appreciate it.

Randy Stueve2 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a retired pharmacist and current mental health counselor, I was very interested in experiencing ketamine for myself and seeing how it would impact my state of mind and possibly prove helpful to some of my own clients. Each of the four treatments I’ve received so far have had lasting and positive impacts varying from improved self-talk (less self-criticism), less judgment, improved ability to let go of things that don’t matter, more self-confidence, and lower anxiety in general. Joe, Matt, Katrina, and Woody have created a calm and welcoming space devoid of the typical rush and bustle of most medical offices. They take their time to get to know you, and I truly feel cared for by them. It is a refreshing change from how modern medicine is usually practiced.

Response from the owner · 2 years ago

Thank you so much for sharing your thoughtful and insightful experience. As a retired pharmacist and mental health counselor, your perspective is incredibly meaningful to us. We are truly honored that you’ve found the ketamine treatments to have such a positive and lasting impact on your mental well-being, from reduced self-criticism to lower anxiety. It's heartening to know that the care and attention provided by us have made you feel truly supported. We strive to offer a calm, personalized experience, and your feedback reaffirms that we’re on the right track. If there’s anything we can do to further support you or your clients, please don’t hesitate to reach out. Thank you again for your kind words!

Merlin Senses6 reviewsTotal number of Google reviews Merlin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elevated Medicine is a wonderful place to get help with a variety of issues. I have PTSD and the ketamine treatment has opened many doors for me. The staff is kind and helpful.

Response from the owner · 2 years ago

Thank you so much for sharing your experience with Elevated Medicine! We’re thrilled to hear that the ketamine treatment has been beneficial for your PTSD and that our team was able to provide the care and support you needed. Your kind words mean a lot to us, and we're honored to have been a part of your journey towards healing. Wishing you continued progress and well-being!

Susan Cowan3 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My therapist recommended Ketamine treatments for trauma. The doctors and staff at Elevated Medicine have gone above and beyond to help me feel safe and comfortable with the Ketamine therapy. Never having experienced such a therapy I was very hesitant. The gentle approach and safe and secure environment is five stars.

Response from the owner · 2 years ago

Susan, thank you for taking the time to share your experience. We're so glad to hear that our team at Elevated Medicine was able to provide the support and reassurance you needed throughout your Ketamine therapy. We understand how stepping into something new can be daunting, especially with a treatment as unique as this, so it's wonderful to know that our approach helped you feel safe and comfortable. Your well-being is our top priority, and we're honored to be a part of your healing journey. If you ever need anything, we're always here for you.

Bo DePeñaLocal Guide · 18 reviewsTotal number of Google reviews Bo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Vivolo and his staff were so incredibly helpful and informative. They were willing to work with my chaotic schedule and give me the best advice for my injury, De Quervain’s. You can tell that Dr. Vivolo is truly trying to help and not just sell me on a procedure or medication. I can’t thank them enough for helping me recovery quickly and get back to playing guitar!

Response from the owner · 2 years ago

Thank you for sharing your experience, Bo! We’re genuinely pleased that we could accommodate your busy schedule and provide the care you needed for your De Quervain’s injury. Helping you recover and get back to playing guitar is exactly why we do what we do. We’re grateful for your trust and are here for you anytime you need us!

Keith Roush7 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Vivolo and the staff of Elevated Medicine have restored my mobility. I was barely able to walk a mile due to arthritis in my feet, and now I'm back to 10 mile hikes on trails or a little less in rough terrain, all due to the PRP treatment I received. I can not recommend them enough.

Response from the owner · 2 years ago

Thank you so much for your wonderful review, Keith! We're pleased to hear that Dr. Vivolo and the Elevated Medicine team were able to help you regain your mobility and get back to enjoying those long hikes. It's incredibly rewarding to know that PRP treatment for arthritis has made such a significant difference in your life. Your recommendation means the world to us, and we're grateful for the trust you've placed in our care.

Carly Van HofLocal Guide · 17 reviewsTotal number of Google reviews Carly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The absolute best healthcare experience I've ever witnessed. My husband, my daughter, her life coach, and I were all thoroughly impressed with the facility and care and attention by the entire team. The series of ketamine treatments was literally life saving. What an excellent clinic that we are so lucky to have here in Durango.

Response from the owner · 2 years ago

Thank you Carly. Your feedback warms our hearts! It's incredibly rewarding to hear that the ketamine treatments were life-changing. We're honored to be part of your healthcare journey and grateful for the opportunity to serve the Durango community.

Stuart BuerglerLocal Guide · 43 reviewsTotal number of Google reviews Stuart has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful experience at Elevated Medicine. Friendly, thorough staff. Very clean space.

Response from the owner · 2 years ago

Thank you for your review Stuart! We glad you had a positive experience.

C M10 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our visit to Elevated Medicine was one of the best doctor visits we’ve experienced, especially right now while trying to find options for our daughter’s knee. The welcoming atmosphere and comfort provided were especially important to a teenager who has always dreaded any doctor visit. Dr. Vivolo was not only very calming but also incredibly knowledgeable, and his expertise really beamed when performing the ultrasound on her knee. We have been to many doctors for a knee injury with no real answers to the issue or what may be done to try and heal or correct the injury. Dr. Vivolo spent almost an hour exploring our teen's injury to find some answers, which we were unable to see on an MRI from the hospital. Not only did he explain thoroughly what he was looking at, from fluid buildup to any abnormalities, but he also checked in with our daughter continuously to ensure she was comfortable by talking with her and asking questions. We feel excited for the next step with PRP treatments, which hopefully will allow her to continue to play the four sports she loves. Thank you, Katrina, James, and Dr. Vivolo, for a doctor visit that made us feel comfortable and confident in receiving such personalized care.

Response from the owner · 2 years ago

Thank you for your wonderful review! We're delighted that your visit to Elevated Medicine was exceptional, especially for your daughter's knee concerns. Dr. Vivolo's calming expertise and thorough examination, including the insightful ultrasound, truly made a difference. We appreciate your trust in our personalized care. Excited for the upcoming PRP treatments to support your daughter's love for sports. Thank you for choosing Elevated Medicine! If you have any questions, feel free to reach out.

Matt DLocal Guide · 121 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm delighted to share my positive experience with Elevated Medicine and their Ketamine mental health treatment. The staff is incredibly knowledgeable and compassionate, creating a supportive environment. The personalized care I received significantly improved my mental well-being. Grateful for their expertise in merging innovative treatments with genuine care. Highly recommend Elevated Medicine for anyone seeking transformative mental health support.

Response from the owner · 2 years ago

Matt, thank you so much for taking the time to leave a review! We're thrilled to hear about your positive experience. It's our pleasure to serve you, and your feedback is greatly appreciated.

Elevated Medicine on Google Maps →

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