Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Rio Medical

Medical clinic · Durango, CO · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%92+28.3Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 18 cryotherapy clinicsPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 23 Google reviews · 3 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Sep 2026latest review
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Rio Medical at a glance

Google reviewers rate Rio Medical five stars based on twenty-three reviews, noting that the owner responds to ninety-six percent of feedback. Patients describe the clinic as professional and clean, with staff who communicate clearly about treatment options and listen to concerns. Services mentioned include PRP, microdermabrasion, facials, and IV therapy, which customers report helped with joint pain, skin issues, and general wellness. No common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
  • Reviews on this page: 23 Google reviews (18 with written comments, 1 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: September 23, 2026.
  • Service: Cryotherapy Clinic serving Durango, Colorado.

Data from Google, last updated October 28, 2026.

Score profile vs other cryotherapy clinics

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction97Reliability92Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 97 (median 85)Reliability: 92 (median 80)Momentum: 100 (median 100)
Rio MedicalCryotherapy Clinics median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rio Medical: 97/100 on this factor. Category median: 85.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rio Medical: 92/100 on this factor. Category median: 80.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rio Medical: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 52.–
–

Bar = this company · dark tick = category median.

Star ratings

23 Google reviews we collected

  • 5 stars23100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 18 written reviews

  • Praise18100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude739%
  • Communication422%
  • Quality & results317%
  • Speed & response211%
  • Would recommend211%

What customers talk about

We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I’ve seen Amy several times and every single time she is beyond helpful and supportive.”
  • “Amy is highly professional, taking the time to listen and providing clear explanations of treatment options.”
  • “I’ve done 2 PPR sessions and all I can say is Amy is great and does an excellent job.”
  • “The providers are communicative, responsive and supportive.”
  • “My experience with Rio Medical has been five stars from start to finish.”

People customers mention

  • Amy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

CarrieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am so happy I found Amy! It is just what I needed to find living in a new town.

Deidre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve seen Amy several times and every single time she is beyond helpful and supportive.

Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional. Let me know how it all worked and what to expect. One week in and improving every day.

Kristean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I’ve done 2 PPR sessions and all I can say is Amy is great and does an excellent job. She’s the best! Also, her location is easy to get to and very lovely/clean.

MaryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Wish I could give 6 stars! I have had excellent experiences with Rio Medical. Amy is highly professional, taking the time to listen and providing clear explanations of treatment options. I highly recommend Rio Medical!

Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rio Medical is awesome! Amy is easy to work with and I am please with my level of care and her level of professionalism.

Compare with

Photos

Customer reviews

5.0 ★★★★★ 23 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tresa BourenLocal Guide · 34 reviewsTotal number of Google reviews Tresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was an answer I needed for years.

Response from the owner · 2 months ago

Glad to help!

Carrie ManiscalcoLocal Guide · 23 reviewsTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am so happy I found Amy! It is just what I needed to find living in a new town.

Deidre Conrad1 reviewTotal number of Google reviews Deidre has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve seen Amy several times and every single time she is beyond helpful and supportive.

Response from the owner · 2 months ago

Thank you!

Dennis Spencer4 reviewsTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional. Let me know how it all worked and what to expect. One week in and improving every day.

Response from the owner · 7 months ago

So glad to hear that you are already having improvement. Thank you for the review!

Kristean Thorpe5 reviewsTotal number of Google reviews Kristean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve done 2 PPR sessions and all I can say is Amy is great and does an excellent job. She’s the best! Also, her location is easy to get to and very lovely/clean.

Response from the owner · 2 years ago

Thank you Kristi! I can't wait to see you for the next PRP session.

Deidre Conrad1 reviewTotal number of Google reviews Deidre has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and kind! Always felt my concerns were heard and important.

Response from the owner · 9 months ago

Thank you Dede!

Mary Juskevich GumserLocal Guide · 18 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wish I could give 6 stars! I have had excellent experiences with Rio Medical. Amy is highly professional, taking the time to listen and providing clear explanations of treatment options. I highly recommend Rio Medical!

Response from the owner · a year ago

Thank you Mary. It is a pleasure to have you as a patient!

Rachel Frederico6 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rio Medical is awesome! Amy is easy to work with and I am please with my level of care and her level of professionalism.

Response from the owner · 11 months ago

Thank you Rachel!

Lyndsey RileyLocal Guide · 13 reviewsTotal number of Google reviews Lyndsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amy with Rio Medical is very professional and takes great care to understand her client needs. Her office is very clean and welcoming, especially with her dog Clyde greeting you, who’s the sweetest boy ever. If you need regenerative care, Rio Medical is the place to go in the La Platas.

Response from the owner · 11 months ago

Thank you Lyndsey!

Monika McKennie7 reviewsTotal number of Google reviews Monika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amy did PRP with microdermabrasion for me, it was a great experience. She is great at explaining the process & making sure you feel comfortable as you go.

Response from the owner · 11 months ago

Thank you Monika!

Rio Medical on Google Maps →

Business details

  • Service area: Durango, CO