Analyzing 9,413,8719.4M ReviewsFor 26,81026.8K Experts
Google reviewers rate ElevateOffice 4.9/5 based on 76 reviews, with the owner responding to 99% of comments. Customers frequently describe the staff as friendly, professional, and punctual, noting that they clean offices thoroughly without disrupting work schedules. Recurring themes include consistent cleanliness, effective communication, and reasonable pricing for office and move-out services. A common criticism from lower-rated reviews involves insufficient preparation regarding the scope of work, leading to incomplete cleaning and perceptions that the price was excessive for the specific service rendered.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Bar = this company · dark tick = category median.
76 Google reviews we collected
Phrases our text analysis found in 59 written reviews
How often each topic comes up in the written reviews
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional and friendly staff - they do a great job!”
“This crew has friendly service and does a great job keeping our building clean in downtown Albany.”
“Overall prompt service and an amazing cleaning company.”
“Decided to call them after moving into the area after reading all the 5 stars reviews.”
“She got us in expeditiously and was super communicative!”
“She is super responsive, reasonably priced and super thorough.”
“Professional, attentive to detail, great communication and reliable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Very friendly crew and they are efficient. I can’t believe the difference that they made in a short amount of time.
Diligent, focused, and energetic team. Thank you for taking care of the office!
Cleaning crew at 69 state street 16th floor is great and special shout out to Matt for his hard work. Thank you, Jayson Tanzman
We were working late so we overlapped with staff. They were friendly, polite & efficient; cleaning without interrupting us.
This crew has friendly service and does a great job keeping our building clean in downtown Albany.
Every time I arrive at the office, it's spotless and smells wonderful. The cleaning staff are all incredibly friendly. They always greet me and have a smile. I give them 100% for everything they do. Excellent work, guys!
4.9 ★★★★★ 76 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very friendly crew and they are efficient. I can’t believe the difference that they made in a short amount of time.
Diligent, focused, and energetic team. Thank you for taking care of the office!
Thank you so much Zach! -Our team works hard to keep Bank of America employees safe and happy!
Cleaning crew at 69 state street 16th floor is great and special shout out to Matt for his hard work. Thank you, Jayson Tanzman
Thanks Jayson - it's our pleasure to clean for Expansive & Bank of America!
We were working late so we overlapped with staff. They were friendly, polite & efficient; cleaning without interrupting us.
Thanks Jack - we always try our best to be mindful of our clients' needs and privacy. Glad to be of service!
Super service here on 5th floor at Expansive!
Thanks for your kind review Shirley! We always strive to do our best. Sometimes there are a few hiccups but we're always on top of any misses!
Very professional and friendly staff - they do a great job!
Thank you for your review Andrew - it's our pleasure to provide services for the second floor offices at Expansive!
RLC cleans my office and they always do a great job!
Thanks Ben - we're committed to keeping all our clients' working spaces clean and healthy!
Expansive keeping things very clean!
Thanks Isaac - we're doing our best to keep Expansive client offices clean!
This crew has friendly service and does a great job keeping our building clean in downtown Albany.
Thanks Peter - we do our best to provide thorough service with a smile!
Every time I arrive at the office, it's spotless and smells wonderful. The cleaning staff are all incredibly friendly. They always greet me and have a smile. I give them 100% for everything they do. Excellent work, guys!
Thanks Emma! It's been our pleasure to keep your working space clean!
Analyzing 9,413,8719.4M ReviewsFor 26,81026.8K Experts
