Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Eli Ali Salon five stars based on 217 reviews, highlighting consistent praise for haircuts, color services, and attentive communication. Customers frequently note the salon's welcoming atmosphere, clean environment, and the staff's ability to listen to specific requests. While most feedback is positive, a small number of low-star reviews cite unprofessional behavior, including a stylist refusing client feedback and abruptly ending a service. The owner actively engages with the community by responding to 97% of these reviews.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
217 Google reviews we collected
Phrases our text analysis found in 198 written reviews
What customers reported paying
Middle half of what 64 customers paid ($101–$282) · gold mark = category median.
How often each topic comes up in the written reviews
We read 198 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would recommend this salon to anyone looking to elevate their salon experience in DC and the surrounding area.”
“I cannot recommend Lesley and Eli Ali enough!”
“Everyone else in the salon was also equally as nice to interact with.”
“Unprofessional and hostile.”
“I recently had an appointment here with Peter and he did an excellent job from start to finish!”
“I came in for a consultation following an incident at a different salon where I had gotten awful highlights.”
“I have trust issues when it comes to my hair, but when he does my hair, I know I can fall asleep and wake up without any worries.”
“He really listened to what I wanted and my hair looks gorgeous.”
“ali did the best job coloring my hair - i waited 4 years to color and it was worth it.”
“…then got my hair back to looking great, dimensional, and shiny again in no time - nearly identical to my natural hair color, which is what I wanted.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Eli Ali Salon for 8 kinds of job. Pick one to see what they paid and said.
I had my hair cut and styled by Cedric last week. I love the layers and how my hair moves. He really listened to what I wanted and my hair looks gorgeous. Thank you Cedric! I also love the vibe of the shop.
I recently had an appointment here with Peter and he did an excellent job from start to finish! I booked very short notice the day before on the website so I was happy/lucky he was able to fit me in. He took about 10-15 minutes at the beginning just to talk and get an idea of what I was wanting and also took into…
I have spent my life searching for someone who understands my bushy hair and now that I have found Ali, I am never going to anyone else. Ali and his wife, Eli, are an incredible duo, very professional, generous and incredibly talented. I also notice they treat their staff with such kindness and consideration. And…
Just got an another hair done today with Ali. And I would always recommend him and this salon. I have trust issues when it comes to my hair, but when he does my hair, I know I can fall asleep and wake up without any worries. I went home and even my partner is happy with my hair. Everyone that works there makes me…
I have been having my haircut by Ali since before he opened this Salon! I really like getting my hair shampooed here as well!
I’ve been going to Peter for my hair color for years, and I’m never leaving him. I travel to DC from Annapolis to keep him as my colorist. He is the sweetest soul and always looks out for my best interests and hair health. Overall, the salon is clean and stylish and the staff is talented and friendly. I would…
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 57 | $58–$136 |
| Hair coloring | 48 | $214–$426 |
| Blowdry | 33 | — |
| Gloss or Glaze | 24 | — |
| Hair highlighting | 23 | $214–$426 |
| Haircut | 21 | $45–$91 |
| Balayage | 13 | $246–$426 |
| Blowouts | 11 | $50–$97 |
5.0 ★★★★★ 217 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had my hair cut and styled by Cedric last week. I love the layers and how my hair moves. He really listened to what I wanted and my hair looks gorgeous. Thank you Cedric! I also love the vibe of the shop.
I recently had an appointment here with Peter and he did an excellent job from start to finish! I booked very short notice the day before on the website so I was happy/lucky he was able to fit me in. He took about 10-15 minutes at the beginning just to talk and get an idea of what I was wanting and also took into account all my thoughts and pictures. He did a great job on my color (which I am always nervous about with new people) and cut my hair just how I like. He was even more fun to chat with! I watched him extend the same care with another client sitting next to me. You can tell he truly cares about what he does and wants you to feel good leaving his chair! Everyone else in the salon was also equally as nice to interact with. I would definitely return here!
I have spent my life searching for someone who understands my bushy hair and now that I have found Ali, I am never going to anyone else. Ali and his wife, Eli, are an incredible duo, very professional, generous and incredibly talented. I also notice they treat their staff with such kindness and consideration. And the head massages during hair washing are an incredible bonus!
Geoffrey is fantastic and absolutely a 5 star stylist. Each time he does my hair (typically cut and color on curly natural hair) he does an amazing job. He is precise, intentional, and thorough. He is knowledgeable and i know my hair is in good hands with him. The salon is clean and inviting. I did experience issues with the phones. I called several time and left voicemails and was never contacted back. However, I did speak with the owners who were kind, apologetic, and provided more insight on how to proceed. Definitely recommend visiting.
I had a wonderful experience at Eli Ali Hair Salon! A special thank you to Cedric for an amazing haircut and beautiful color. He was attentive, professional, and really understood exactly what I wanted. I absolutely love the results! The entire team is friendly, welcoming, and professional, which makes the experience even better. The salon is also in a great location, with a lovely neighborhood and plenty of great food nearby. Highly recommend Cedric and the Eli Ali team! I’ll definitely be back! ❤️✨
Thank you for your kind words! We're thrilled you had a wonderful salon experience.
Geoffrey is the best, curly specialist king
We appreciate your wonderful review more than you know. Thank you!
Absolutely thrilled with my haircut! Eli listened carefully to what I wanted and delivered exactly what I had in mind. The whole experience was relaxed and professional. Highly recommend!!!
Thank you so much! We're thrilled to hear you had a great experience.
Just got an another hair done today with Ali. And I would always recommend him and this salon. I have trust issues when it comes to my hair, but when he does my hair, I know I can fall asleep and wake up without any worries. I went home and even my partner is happy with my hair. Everyone that works there makes me feel like I’m still home, it’s like the extension of my living room. I live across the street.
We appreciate your wonderful review more than you know. Thank you!
I have been so thrilled with my hair since coming here. The color services are top notch.
"Your happiness is what makes us love what we do! Thank you so much for your review."
I have been having my haircut by Ali since before he opened this Salon! I really like getting my hair shampooed here as well!
"Thank you for your support and for taking the time to review us!"
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
