Даниель Кочиев4 reviewsTotal number of Google reviews Даниель has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis guy is a master of his craft. Top-tier service. Highly recommend to everyone!
Elite Auto Body
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 103 auto body shopsPosition by Experts Score among all companies we track in this category. · better than 49%
4.9 ★★★★★ 128 Google reviews · 24 photos
98%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
23%reviews answered by the owner
Oct 2026latest review
Elite Auto Body at a glance
Google reviewers rate Elite Auto Body 4.9 out of 5 based on 128 reviews, with the owner responding to 23 percent of them. Customers frequently praise the shop for professional communication, fair pricing, efficient turnaround times, and high-quality repairs that restore vehicles to pre-accident conditions. Positive feedback often highlights the staff's helpfulness in managing insurance claims and arranging rental cars. However, a small number of one-star reviews criticize the business for alleged dishonesty, specifically claiming that repairs did not match insurance estimates and that cheap aftermarket parts were used instead of original equipment.
- Google rating: 4.9 out of 5 from 128 reviews (98% five-star).
- Reviews on this page: 128 Google reviews (107 with written comments, 10 with photos).
- Owner responses: the business replied to 23% of reviews.
- Most recent review: October 27, 2026.
- Service: Auto Body Shop serving New York, New York.
Data from Google, last updated November 2, 2026.
Score profile vs other auto body shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Auto Body: 85/100 on this factor. Category median: 90.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Auto Body: 83/100 on this factor. Category median: 86.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Auto Body: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Auto Body: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Auto Body: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Auto Body: 100/100 on this factor. Category median: 58.A
100
Bar = this company · dark tick = category median.
Star ratings
128 Google reviews we collected
- 5 stars12598%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star32%
Praise vs complaints
Phrases our text analysis found in 107 written reviews
- Praise18696%
- Complaints84%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price583%
- Reasonable117%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results4825%
- Staff & attitude4322%
- Would recommend4222%
- Speed & response2513%
- Price & value179%
- Honesty & trust126%
- Communication74%
What customers talk about
We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Best body shop in nyc excellent customer service best quality work”
“Terrible, dishonest shop.”
“Friendly staff great repairs, would recommend to everyone!”
“The staff and workers are highly unprofessional and provided terrible customer service throughout the process.”
“Excellent work done they are the best in the business really satisfied me and great customer service received by Mr joe highly recommend store.”
“Please avoid this shop at all costs!”
“When i came there i was very lost and not sure what to do, but I was immediately approached and explained everything about my repair.”
“Great staff( Joe and his partner Alex are very welcoming), fair pricing, and excellent work.”
“Honestly couldn’t be more happy with the repair lokked closely and cant even see if anything happened.”
“The owner was very professional and explained everything to me in detail about my repair.”
People customers mention
- Joe 10 reviews
- Alex 6 reviews
- Brooklyn 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Elite Auto Body for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
Даниель4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
This guy is a master of his craft. Top-tier service. Highly recommend to everyone!
bledi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Amazing experience! Everyone was so kind, friendly, and professional. They made the entire process easy and stress free. My car looks brand new!!! Highly recommend this auto body shop! Would only use them!
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The only place I would use to fix my car. Friendly staff great repairs, would recommend to everyone!!!! Nicest receptionist ever!
Antonio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The staff are very friendly and professional. The service provided so beyond amazing. I recommend this auto body shop to everyone.
Jakob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great shop Eddie helped me from arranging rental car through the entire repair process
V8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing staff and they do an amazing job! I would recommend this place to anyone! They took care of my father’s Venza and now our RAV4.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 23 | — |
| Painting | 14 | — |
| Tires | 4 | — |
| Steering & suspension repair | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 128 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Manucher Narzikulov1 reviewTotal number of Google reviews Manucher has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest body shop in nyc excellent customer service best quality work
- Price assessment: Great price
bledi Bajraktari2 reviewsTotal number of Google reviews bledi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing experience! Everyone was so kind, friendly, and professional. They made the entire process easy and stress free. My car looks brand new!!! Highly recommend this auto body shop! Would only use them!
Response from the owner · 6 days ago
Thank you
Tony Campaniolo1 reviewTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe only place I would use to fix my car. Friendly staff great repairs, would recommend to everyone!!!! Nicest receptionist ever!
Response from the owner · 6 days ago
Thank you
Antonio Rosario1 reviewTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe staff are very friendly and professional. The service provided so beyond amazing. I recommend this auto body shop to everyone.
Abrordzhon IbadulaevLocal Guide · 16 reviewsTotal number of Google reviews Abrordzhon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJoe number one ☝️
- Price assessment: Great price
- Services: Tires, Steering & suspension repair, Painting, Body & Trim
Jakob Zavlunov2 reviewsTotal number of Google reviews Jakob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat shop Eddie helped me from arranging rental car through the entire repair process
Tommy R11 reviewsTotal number of Google reviews Tommy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood service
Taras Chokoy6 reviewsTotal number of Google reviews Taras has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best in Brooklyn New York
V8 reviewsTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing staff and they do an amazing job! I would recommend this place to anyone! They took care of my father’s Venza and now our RAV4.
Business details
- Address: 2514 W 3rd St, Brooklyn, NY 11223
- Phone: (718) 512-2231
- Website: eliteautobodyny.com
- Service area: New York, NY