Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Elite Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Elite Auto Care

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #302Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 260 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Auto Care is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Auto Care is better than 82% of auto repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Auto Care is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Auto Care is better than 86% of auto repair shops.A
86

Reviews for your job

Customers hired Elite Auto Care for 8 kinds of job.

Elite Auto Care for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#180 / 259
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Auto maintenance”

JamesLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Awesome. Everyone was nice. I live in Tacoma braved traffic backups and car crashes all the way around me to go to the best shop in the Pacific Northwest. Drives like it is brand new.

Great priceSteering & suspension repairAuto maintenance
brockLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful experience here. Car was in and out quickly, and all problems solved. Including some others that I wasn't there for. Clean space. Kind employees. Definitely my new "go-to" spot for all my needs. Update: again, incredible and speedy service. Heard a grinding in my brakes and less than 24 hours later I had new brakes and back on the road.

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto A/C recharge
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Elite Auto is fantastic! Thorough quality work, reasonably priced, punctual & friendly. What more could ya ask for?!

Reasonable priceAuto maintenanceOil changeService not listed
Amia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service was fast, thorough, courteous, and transparent. Definitely will be my mechanic moving forward!

Reasonable priceAuto maintenance
ReneLocal Guide · 225 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Nicole was very kind and professional, I overheard her looking out for customer costs and how they could get a better deal. Her Husband Tyler runs a great shop and they inspected my car thoroughly. I notice a smoother and quieter ride after my oil change and tire rotation. John has great customer service and will be…

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto A/C recharge
Jo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Most honest, fair, professional, friendly and trust worthy auto repair shop. I've been taking my Mercedes and Porsche here for a few years.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Cory6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I recently had about $7K of work done at Elite Auto Care, including engine replacement, axle shafts, spark plugs, and a full coolant flush. From start to finish, Tyler and his team handled everything professionally, efficiently, and with complete transparency. They refused to cut corners and did the job right the…

Great priceTransmissionGeneral repairs & maintenanceAuto engine diagnostic
Martian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The owners Tyler and his wife Nicole are amazing folks. Nicole runs the front end and is very quick in responding to your messages and calls. Very kind and give fanatical customer service Tyler on the other hand is excellent with his knowledge on the cars and the parts. Very polite and understandable on your…

Great priceElectrical repairAuto exhaust system repairElectrical
Peggy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 44%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change22—
General repairs & maintenance19—
Electrical repair13—
Vehicle Inspection12—
Auto engine diagnostic11—
Auto maintenance9—
Auto A/C recharge7—
Brakes7—

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