Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Elite Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Elite Auto Care

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #302Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 260 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Auto Care is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Auto Care is better than 82% of auto repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Auto Care is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Auto Care is better than 86% of auto repair shops.A
86

Reviews for your job

Customers hired Elite Auto Care for 8 kinds of job.

Elite Auto Care for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#79 / 262
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Electrical repair”

Tobi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service was incredible! Beyond fair pricing and I'm a customer for life from this point forward.

Electrical repairGeneral repairs & maintenance
brockLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful experience here. Car was in and out quickly, and all problems solved. Including some others that I wasn't there for. Clean space. Kind employees. Definitely my new "go-to" spot for all my needs. Update: again, incredible and speedy service. Heard a grinding in my brakes and less than 24 hours later I had new brakes and back on the road.

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto A/C recharge
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast, efficient repair. Super duper customer service. We will use this repair company again for all our needs.

Great priceElectrical repairAuto engine diagnostic
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

People there were so great! Made me feel safe with my car and very trust worthy! Thank you guys so much!

Great priceElectrical repair
Steven11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I couldn’t recommend this place more. Our Minivan had some computer issues (we didn’t know that at the time) and had a bunch of lights so off on the highway on a rainy Thursday night. After waiting to be towed for 1.5, we dropped off the car at Elite Auto Care after hours. I got their info from MaxCare because the…

Reasonable priceElectrical repair
Dean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The service was great very happy they were very friendly. Dean

Great priceElectrical repair
Hiren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

John and Tyler were great to work with. I highly recommend this auto shop.

Reasonable priceElectrical repair
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent Service Great knowledge fast would recommend them give them five stars I will definitely take my car to them forever repair they fix the convertible top that was stuck and the windows wouldn't go down or up excellent shop

Customer photo from Scott's reviewCustomer photo from Scott's reviewCustomer photo from Scott's review
Great priceElectrical repairAuto water leak repairElectrical
Martian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The owners Tyler and his wife Nicole are amazing folks. Nicole runs the front end and is very quick in responding to your messages and calls. Very kind and give fanatical customer service Tyler on the other hand is excellent with his knowledge on the cars and the parts. Very polite and understandable on your…

Great priceElectrical repairAuto exhaust system repairElectrical
Kusiima2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Man I would give these guys 100/5 stars if I could! Tyler and Nicole are extremely knowledgable, respectful, and easy to work with. All communication was transparent and clear, with simple explanations of what needed to be done and why. They took great care of me and my BMW. I have been to so many shops and felt…

Great priceElectrical repairAuto water leak repairOil change
Diana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you are needing a place to service you're BMW, Elite auto care has amazing prices. They are friendly, very helpful and the price is nearly half the cost of taking it to the dealer. Honest car repair shops are hard to find. They didn't try and upSell me anything. strictly diagnosed. the problem and offered their…

Great priceElectrical repair
Kendall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've had my car serviced with Elite Auto Care for about year now, I've always been welcomed with such a friendly atmosphere which makes me feel right at home every time! The communication with these guys is amazing! Anytime I have any questions at any time, the guys are always quick to respond and get my questions…

Air & cabin filter replacementAuto battery replacementAuto detailing
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 44%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change22—
General repairs & maintenance19—
Electrical repair13—
Vehicle Inspection12—
Auto engine diagnostic11—
Auto maintenance9—
Auto A/C recharge7—
Brakes7—

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