iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 30 cabinet paintersiPosition by Experts Score among all companies we track in this category. · better than 24%
4.9★★★★★225 Google reviews · 21 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Elite Custom Painting & Cabinet Refinishing Inc at a glance
Customers frequently cite the high quality of cabinet refinishing work, noting that the durable finish remains intact years after completion. Recurring themes include professional preparation, thorough masking of surrounding areas, and competitive pricing compared to other local contractors. Reviewers also praise the team for maintaining open communication and completing projects on schedule. A minor criticism appears in low-star reviews regarding persistent follow-up attempts from the company after a customer had already selected a different provider for their project.
Google rating: 4.9 out of 5 from 225 reviews (96% five-star).
Reviews on this page: 225 Google reviews (171 with written comments, 17 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: August 18, 2026.
Service: Cabinet Painter serving Mesa, Arizona.
Data from Google, last updated November 10, 2026.
Score profile vs other cabinet painters
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyCabinet Painters median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Custom Painting & Cabinet Refinishing Inc: 90/100 on this factor. Category median: 94.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Custom Painting & Cabinet Refinishing Inc: 81/100 on this factor. Category median: 93.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Custom Painting & Cabinet Refinishing Inc: 77/100 on this factor. Category median: 96.B
77
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Custom Painting & Cabinet Refinishing Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Custom Painting & Cabinet Refinishing Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Custom Painting & Cabinet Refinishing Inc: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
225 Google reviews we collected
4.9of 5
5 stars21796%
4 stars52%
3 stars00%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 171 written reviews
100%praise
Praise387100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9023%
Staff & attitude7419%
Would recommend7018%
Speed & response6918%
Price & value4411%
Communication297%
Honesty & trust123%
What customers talk about
We read 171 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their workmanship and attention to detail is second to none.”
“Every part of our cabinet painting job was completed on time, as promised and very professional work.”
“We love our new cabinets and would highly recommend Elite!”
“They were on time each day and we were very impressed on the time and effort to tape and cover everything prior to painting.”
“From the incredibly thorough prep work, to the communication, and the price was very reasonable.”
“They are professional, communicate well, and I couldn't be happier with the results.”
“I can honestly say my kitchen cabinets are the best looking refinished cabinets in the state.”
People customers mention
Sam23 reviews
Ernesto8 reviews
Tony5 reviews
Joseph4 reviews
Sasha3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Elite Custom Painting & Cabinet Refinishing Inc for 6 kinds of job. Pick one to see what they paid and said.
jan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
ELITE CUSTOM PAINTING AZ painted my kitchen cabinets a beautiful shade of charcoal. I couldn’t be happier with the results. Sasha was always prompt to respond to my messages. Ernesto and Tony did a great job. They were professional and prompt. I highly recommend ELITE CUSTOM PAINTING AZ!
Great price
Ray3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The Elite team is incredible! Their workmanship and attention to detail is second to none. Our kitchen, bath, and laundry room cabinets look better than when they were new! Many thanks to Ernesto, Tony, and Sasha. Ray & Nancy
dan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Every part of our cabinet painting job was completed on time, as promised and very professional work. Team Elite, starting with Sasha on Customer Service and Ernesto on the job site were a pleasure to talk with and detailed. Great Job!
Jaci12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I had my kitchen cabinets, cabinets in two bathrooms, two hallways, and laundry room all painted by Elite Custom Painting. I could not be happier. The process was smooth, quick and professional. Ernesto and Tony were on site and were so efficient, hard-working and conscientious. They were also friendly and…
KatiLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent customer service. Elite was in touch with updates throughout the whole process. Clean, conscientious and friendly, my painters did an amazing job! I would highly recommend.
Jeff7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent response to my initial inquiry. The crew were craftsmen, not regular painters in how careful they completed the project. Excellent attention to detail. Highly recommend!
ELITE CUSTOM PAINTING AZ painted my kitchen cabinets a beautiful shade of charcoal. I couldn’t be happier with the results. Sasha was always prompt to respond to my messages. Ernesto and Tony did a great job. They were professional and prompt. I highly recommend ELITE CUSTOM PAINTING AZ!
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much for your wonderful review! ⭐️ We truly appreciate you taking the time to share your experience with Elite Custom Painting AZ.
We’re thrilled to hear that you love your newly refinished kitchen cabinets and the charcoal color! It was a pleasure working with you, and we’re especially happy to hear that Sasha, Ernesto, and Tony provided you with the prompt, professional, and quality service we strive for.
Your recommendation means so much to our entire team! Thank you again for trusting Elite Custom Painting & Cabinet Refinishing Inc with your kitchen transformation. We hope you enjoy your beautiful new cabinets for many years to come! 🖤🎨
— The Elite Custom Painting & Cabinet Refinishing Inc
Rick K.14 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Thank you so much for your kind words! We truly appreciate your support and are very happy to hear that you were pleased with the quality of our work and service. It was a pleasure working with you.
Ray Herschl3 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
The Elite team is incredible! Their workmanship and attention to detail is second to none. Our kitchen, bath, and laundry room cabinets look better than when they were new! Many thanks to Ernesto, Tony, and Sasha. Ray & Nancy
Response from the owner · 6 months ago
Ray & Nancy, thank you so much for such an incredibly kind and thoughtful review. It truly means a great deal to us that you trusted our team with your kitchen, bath, and laundry room cabinets. Hearing that they look even better than new is the highest compliment we could receive, and we’re genuinely grateful you took the time to share your experience.
We’ll be sure to pass your kind words along to Ernesto, Tony, and Sasha they’ll be so happy to know their work made such a positive impact.
It was an absolute pleasure working with you both. Thank you again for your trust and support—we’re always here if you ever need anything in the future.
dan burgoni8 reviewsiTotal number of Google reviews dan has written across all businesses on Google Maps, not just this one.
Every part of our cabinet painting job was completed on time, as promised and very professional work. Team Elite, starting with Sasha on Customer Service and Ernesto on the job site were a pleasure to talk with and detailed. Great Job!
Response from the owner · 7 months ago
Thank you so much for your wonderful feedback.
We’re thrilled to hear that you were happy with every part of your cabinet painting project and that our team—especially Sasha and Ernesto—made the experience smooth and professional. It was truly a pleasure working with you, and we greatly appreciate your kind words and support.
Jaci Mairs12 reviewsiTotal number of Google reviews Jaci has written across all businesses on Google Maps, not just this one.
I had my kitchen cabinets, cabinets in two bathrooms, two hallways, and laundry room all painted by Elite Custom Painting. I could not be happier. The process was smooth, quick and professional. Ernesto and Tony were on site and were so efficient, hard-working and conscientious. They were also friendly and pleasant to have in my home. I highly recommend Elite. Jaci Mairs
Response from the owner · 7 months ago
Thank you so much for your kind words and for taking the time to share your experience! We’re truly happy to hear that you’re pleased with the results and that the entire process felt smooth, quick, and professional.
Ernesto and Tony will be especially grateful for your recognition—they take great pride in their work, and it means a lot to know their efforts made a positive impact in your home.
We sincerely appreciate your recommendation and the trust you placed in us. It was a pleasure working with you.
Kati NorrisLocal Guide · 30 reviewsiTotal number of Google reviews Kati has written across all businesses on Google Maps, not just this one.
Excellent customer service. Elite was in touch with updates throughout the whole process. Clean, conscientious and friendly, my painters did an amazing job! I would highly recommend.
Response from the owner · a year ago
Thank you so much for your kind words! We’re thrilled to hear that our team kept you updated and delivered the clean, detailed, and friendly service we strive for on every project. I’ll be sure to share your feedback with our painters—they’ll be glad to know their work made such a great impression. We truly appreciate your recommendation and look forward to serving you again in the future!
— Elite Custom Painting & Cabinet Refinishing Inc. 🎨✨
Jeff Schulz7 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Excellent response to my initial inquiry. The crew were craftsmen, not regular painters in how careful they completed the project. Excellent attention to detail. Highly recommend!
Response from the owner · a year ago
Thank you so much for your kind words! We're thrilled to hear that you were pleased with our team's craftsmanship and attention to detail. We truly take pride in treating every project with care and precision. Your recommendation means a lot to us! If there's ever anything else you need, we’re just a call away.
Elite Custom Painting Team
Karen Rieth1 reviewiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Elite Custom Painters resurfaced our kitchen, bathroom and laundry room cabinets. We received 3 quotes from cabinet painting contractors, and Elite provided a very competitive bid. We chose Elite because they did the painting with lacquer rather than water or oil based paints. The finish came out beautiful.
We had an excellent experience starting with Sasha, the project coordinator and Ernesto and Tony who did the preparation and painting of the cabinets. They were on time each day and we were very impressed on the time and effort to tape and cover everything prior to painting. The jobsite was always kept clean
We highly recommend Elite Custom Painting.
Response from the owner · a year ago
Thank you so much for your kind words and for trusting Elite Custom Painting with your home! We're thrilled to hear that you're happy with the lacquer finish and the overall result. It was truly a pleasure working with you.
We'll be sure to share your feedback with Sasha, Ernesto, and Tony—they’ll be glad to know their efforts made a positive impact. Keeping a clean and organized jobsite is something we take pride in, and we're so glad it showed.
Thank you again for the recommendation it means a lot to our team!
LeahLocal Guide · 14 reviewsiTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Elite Painting painted my kitchen cabinets and did an amazing job! We are so pleased with the quality of the work and impressed with their professionalism.
Update:
It has been a few years since Elite painted my kitchen. I am so impressed that they look just as beautiful!! No fading, peeling or cracking! I highly recommend this company!
Positive: Punctuality, Quality, Professionalism
Services: Cabinet painting
Response from the owner · 4 years ago
Thank you for sharing your feedback!
Don Page23 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
One of the only places I found to actually refinish not paint over your cabinets. They did a great job of making my cabinets look like so much better!
Response from the owner · a year ago
Thank you for taking the time to leave such a positive review. We're delighted that you were satisfied with our refinishing service and the improved look of your cabinets.
