Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%2+0.1Craft & service penalty98−0.2Momentum penalty0−10Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREElite Group Inspection Professionals
Lake Forest, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 61 mold inspectors · 4.9★ from 3,424 Google reviews
Report card
Percentile vs other mold inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Group Inspection Professionals is better than 90% of mold inspectors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Group Inspection Professionals is better than 0% of mold inspectors.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Group Inspection Professionals is better than 98% of mold inspectors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Group Inspection Professionals is better than 100% of mold inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Group Inspection Professionals is better than 0% of mold inspectors.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Group Inspection Professionals is better than 2% of mold inspectors.F
2
Reviews for your job
Customers hired Elite Group Inspection Professionals for 8 kinds of job.
Elite Group Inspection Professionals for annual maintenance checkup
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Annual maintenance checkup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6
All 9 Google reviews tagged “Annual maintenance checkup”
Taylor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very thorough and punctual. Would definitely recommend!
Annual maintenance checkup
Sophie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
The inspector Steven Sanchez is very thorough, knowledgeable, patient and most of all had excellent customer service and care. He explained his findings & recommendations to the buyers of the house. He is an asset to both the customers and to the company he works for
Annual maintenance checkupIndoor allergen samplingLead-based paint testing+ Responsiveness+ Punctuality+ Quality
Raymond2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Phillip was Very friendly, thorough, and he explained everything very well. He was clean and cautious always following social distancing and masking rules. I would definitely recommend him to everyone I know who needs an inspection.
Annual maintenance checkupManufactured home inspectionsMulti-unit inspections+ Responsiveness+ Punctuality+ Quality
salvador3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
I did a home inspection before buying a house. The man was very knowledgeable and very detailed. Took his time and went above and beyond for me. I would recommend.
Annual maintenance checkup
NVULocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Annual maintenance checkupManufactured home inspectionsSprinkler system inspection+ Responsiveness+ Punctuality+ Professionalism
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Annual maintenance checkup+ Responsiveness+ Punctuality+ Quality
DianaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Annual maintenance checkupMold sampling+ Responsiveness+ Punctuality+ Quality
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Annual maintenance checkupManufactured home inspections+ Responsiveness+ Punctuality+ Quality
Wang6 years ago★★★★★
Rating only, no written review.
Annual maintenance checkup+ Punctuality+ Quality+ Professionalism
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pre-listing inspections | 122 | — |
| Manufactured home inspections | 65 | — |
| Multi-unit inspections | 43 | — |
| Rental property inspections | 32 | — |
| Sewer line scope | 28 | — |
| Sprinkler system inspection | 28 | — |
| Mold sampling | 15 | — |
| 11th month warranty inspections | 15 | — |
