Landscape lighting designer · San Antonio, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 20 lighting installation servicesiPosition by Experts Score among all companies we track in this category. · better than 42%
4.9★★★★★77 Google reviews · 21 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Elite Lighting Designs Inc. 4.9 out of 5 based on 77 reviews, with the owner responding to 97% of comments. Customers frequently cite professional installation, timely communication, and high-quality results for landscape and holiday lighting projects. However, some lower-rated reviews indicate that premium pricing and occasional delays in scheduling repairs or honoring initial appointment times can be sources of frustration.
Google rating: 4.9 out of 5 from 77 reviews (94% five-star).
Reviews on this page: 77 Google reviews (68 with written comments, 7 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: March 25, 2026.
Service: Lighting Installation Service serving San Antonio, Texas.
Data from Google, last updated November 10, 2026.
Score profile vs other lighting installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Elite Lighting Designs Inc.Lighting Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Lighting Designs Inc.: 87/100 on this factor. Category median: 91.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Lighting Designs Inc.: 94/100 on this factor. Category median: 89.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Lighting Designs Inc.: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Lighting Designs Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Lighting Designs Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Lighting Designs Inc.: 80/100 on this factor. Category median: 84.A
80
Bar = this company · dark tick = category median.
Star ratings
77 Google reviews we collected
4.9of 5
5 stars7294%
4 stars23%
3 stars23%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
95%praise
Praise10495%
Complaints55%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2927%
Quality & results2321%
Would recommend2321%
Speed & response1716%
Communication87%
Price & value76%
Honesty & trust22%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Once again, they have done a great job with a high level of professionalism and quality.”
“I use this professional nice company every year for my outdoor Christmas lights and they always do a great job.”
“I would highly recommend Elite Design for all of your holiday lighting.”
“Jeb responded to all of our email inquiries in a timely fashion (and believe me when I say there were several back and forth emails).”
“They showed up late in the day, and worked WAY too quickly.”
“He was very patient, answered all of our questions, and gave us options that fit our wants but most importantly our budget.”
“The process is well worth it to have it done right.”
“Honest and dependable.”
People customers mention
Shawn6 reviews
Jeb3 reviews
George3 reviews
Trevor3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
ManuelLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
This is the second time I use Elite lighting for my lighting projects at home. Once again, they have done a great job with a high level of professionalism and quality. The process is well worth it to have it done right. Sammy was great to work with.
ErikLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
They fixed a problem a previous company installed and other companies could not fix. Could not be happier! Fast and easy, Fantastic job!
Amy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Elite lighting installed and maintains the lighting on our property and we are very pleased. Customer service has been excellent as well. Destiny stands out with her customer service abilities! Highly recommend Elite Lighting.
Jeffrey9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Sammy Jr. and the team at Elite Lighting Designs provided me exactly what I was looking for. My wife and I wanted landscape lighting to accentuate the house and light our tree canopy, while removing the old outdated lighting the previous owner had installed. Sammy Jr. came up with a design, and his crew came and…
Brett1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Their team is top tier and they do incredible work! Their vision and guidance was extremely helpful!
Shyla11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Elite Lighting is truly the best choice for outdoor lighting in San Antonio and throughout Texas! Their enchanting designs transformed our home into a magical wonderland this Christmas. From dazzling displays to warm, inviting light, they know how to create a festive atmosphere that truly captures the holiday spirit.
This is the second time I use Elite lighting for my lighting projects at home. Once again, they have done a great job with a high level of professionalism and quality. The process is well worth it to have it done right. Sammy was great to work with.
Response from the owner · 7 months ago
Thank you so much for choosing Elite Lighting Designs again. We truly value your continued trust and are glad to hear you had another great experience. We’ll be sure to share your kind words with Sammy. We appreciate your support and look forward to working with you again in the future.
Erik DarmstetterLocal Guide · 40 reviewsiTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
They fixed a problem a previous company installed and other companies could not fix. Could not be happier! Fast and easy, Fantastic job!
Response from the owner · 8 months ago
Thank you for sharing your experience! We’re glad we could resolve the issue quickly and effectively. It’s great to hear you’re happy with the result. If you need anything else in the future, feel free to reach out.
Amy Moore7 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Elite lighting installed and maintains the lighting on our property and we are very pleased. Customer service has been excellent as well. Destiny stands out with her customer service abilities! Highly recommend Elite Lighting.
Response from the owner · Edited 9 months ago
Thank you for sharing your experience. We’re glad to hear our Elite Lighting installations and maintenance have met your expectations, and that Destiny provided standout customer service. We appreciate the high recommendation and are here if you need anything else.
Jeffrey Wright9 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Sammy Jr. and the team at Elite Lighting Designs provided me exactly what I was looking for. My wife and I wanted landscape lighting to accentuate the house and light our tree canopy, while removing the old outdated lighting the previous owner had installed. Sammy Jr. came up with a design, and his crew came and installed the pieces perfectly and with care. I feel like you often get what you pay for, and in this case that is precisely true. I feel I received exactly the value I wanted out of the service they provided, and for that my family is grateful.
Response from the owner · 10 months ago
Thank you for choosing Elite Lighting Designs. We’re honored to have helped enhance your home, and we appreciate you recognizing the care and value our team strives to deliver. It was a pleasure working with you and your family.
Brett Nelson1 reviewiTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Elite Lighting is truly the best choice for outdoor lighting in San Antonio and throughout Texas! Their enchanting designs transformed our home into a magical wonderland this Christmas. From dazzling displays to warm, inviting light, they know how to create a festive atmosphere that truly captures the holiday spirit.
Response from the owner · 10 months ago
Thank you for your wonderful review. We’re glad our designs helped turn your home into a holiday wonderland and truly capture the Christmas spirit. We appreciate your support.
Norma Canno1 reviewiTotal number of Google reviews Norma has written across all businesses on Google Maps, not just this one.
I would highly recommend Elite Design for all of your holiday lighting. They showed up as scheduled and were very professional. I love my lights and will continue to use their services.
Response from the owner · 10 months ago
Thank you so much for the recommendation. We’re glad to hear you loved your lights and had a great experience with our team. We truly appreciate your trust and look forward to working with you again.
Charles Scott1 reviewiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Our community had the absolute pleasure of working with Jeb and his team at Elite Lighting Designs Inc. Our community has two monuments, one at each gated entrance. We decided to illuminate them and Jeb and his team were one of several vendors we reached out to for bids. Jeb was patient, knowledgeable about different lighting options, and a joy to partner with. Jeb responded to all of our email inquiries in a timely fashion (and believe me when I say there were several back and forth emails). I knew I wanted lighting but I didn’t know what I wanted versus did not want until we began discussing options with Jeb. He was very patient, answered all of our questions, and gave us options that fit our wants but most importantly our budget. When my community partner began to ask technical/specification questions Jeb’s technical knowledge was vast. He and my community partner were able to discuss important specifications/modifications/etc to ensure the installation process did not interfere with our existing power sources. Our order was delivered ahead of schedule and installed on time. The lighting options we chose are absolutely beautiful! The community loved the new addition! I cannot express how pleased I am with the outcome of this project. I highly recommend Jeb for any of your lighting projects! He and his team will not disappoint. We were so impressed with the completed project, that we hired Jeb and his team to do some additional lighting in our community! Thank you to everyone at Elite Lighting Designs!
Response from the owner · a year ago
Thank you so much for the kind words! It was an absolute pleasure working with your community, and we’re thrilled to hear how much everyone loves the new lighting. We look forward to bringing even more light and beauty to your neighborhood!
Tatianna Marx7 reviewsiTotal number of Google reviews Tatianna has written across all businesses on Google Maps, not just this one.
We used Elite Lighting to install outdoor string lights over our pool and lighting to accentuate the trees in our backyard. We are so pleased with the results and the quality of their work! We only had 1 issue during the installation process, and they were quick to make it right soon after I notified them of the issue. Jeb and his team were a pleasure to work with, and we will definitely use them again in the future should we need it. We never felt pushed or pressured to buy anything extra or purchase anything as an add-on. Thank you guys for making our backyard look beautiful at night!
Response from the owner · a year ago
Thank you so much for your kind words! We're thrilled you’re enjoying your beautifully lit backyard, and it was our pleasure to make things right quickly and ensure a smooth experience.
