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Elite Moving & Hauling

Moving and storage service · Baltimore, MD · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%83+21.7Value 15%93+14.2Craft & service penalty99−0.1Momentum penalty43−5.7Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#276 of 357 moversPosition by Experts Score among all companies we track in this category. · better than 23%
4.9 ★★★★★ 150 Google reviews · 18 photos
99%five-star reviews
4.53★last 12 monthsAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
Oct 2026latest review

Elite Moving & Hauling at a glance

Google reviewers rate Elite Moving & Hauling 4.9 out of 5 based on 150 reviews, with the owner responding to 95% of feedback. Customers frequently praise the company for punctuality, responsive communication, and fair pricing during moving and hauling services. However, a small number of one-star reviews describe instances where the team failed to show up for scheduled appointments after collecting deposits, citing a lack of contact on the day of service.

  • Google rating: 4.9 out of 5 from 150 reviews (99% five-star).
  • Reviews on this page: 150 Google reviews (135 with written comments, 5 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: October 3, 2026.
  • Service: Mover serving Baltimore, Maryland.

Data from Google, last updated November 3, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction91Reliability83Craft & service99Value93Momentum43Replies to reviews–Satisfaction: 91 (median 93)Reliability: 83 (median 91)Craft & service: 99 (median 94)Value: 93 (median 100)Momentum: 43 (median 100)
Elite Moving & HaulingMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Moving & Hauling: 91/100 on this factor. Category median: 93.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Moving & Hauling: 83/100 on this factor. Category median: 91.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Moving & Hauling: 99/100 on this factor. Category median: 94.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Moving & Hauling: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Moving & Hauling: 43/100 on this factor. Category median: 100.C
43
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–

Bar = this company · dark tick = category median.

Star ratings

150 Google reviews we collected

  • 5 stars14899%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 135 written reviews

  • Praise30099%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price125%
  • Reasonable375%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response8227%
  • Staff & attitude8127%
  • Would recommend4816%
  • Quality & results3612%
  • Price & value279%
  • Communication165%
  • Honesty & trust145%

What customers talk about

We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Darren and his team were prompt, friendly and reliable.”
  • “He completed the move in under an hour and was professional, efficient, and reliable.”
  • “Reliable and dependable service—I’d definitely use them again and recommend them to others!”
    “AVOID THIS COMPANY AT ALL COSTS.”
  • “Elite Moving & Hauling provided outstanding service from start to finish.”
  • “I was able to get all my trash/junk hauled for a great deal.”
  • “Great communication, amazing customer service, got things moved safely same day and very well priced”
  • “They were reliable and made the entire moving process smooth and stress free.”

People customers mention

  • Darren 9 reviews
  • Lewis 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent priced reviews

Mia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Darren and his team were prompt, friendly and reliable. I was able to get all my trash/junk hauled for a great deal. Thank you for an excellent experience

Paid $1–500Great price
Shareese9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service! Darren responded quickly to a last-minute, urgent moving request and was able to accommodate us right away. He completed the move in under an hour and was professional, efficient, and reliable. I truly appreciate how quickly he came through when we needed help. I highly recommend Elite Moving and Hauling!

Paid $1–500Reasonable price

Photos

Customer reviews

4.9 ★★★★★ 150 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Trinity Maternal Wellness2 reviewsTotal number of Google reviews Trinity has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company helping a nonprofit pick up essential supplies last minute! Thanks!!

Mia Thomas6 reviewsTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Darren and his team were prompt, friendly and reliable. I was able to get all my trash/junk hauled for a great deal. Thank you for an excellent experience

  • Price assessment: Great price
  • Price: $1–500
Response from the owner · 4 weeks ago

Thanks so much, Mia! We’re glad our team could make your junk removal prompt, friendly, and affordable. We appreciate you trusting Elite Moving & Hauling and taking the time to share your experience! —Elite Moving & Hauling Call or text 470-848-9703 (text preferred) Website · Facebook

Shareese Knight9 reviewsTotal number of Google reviews Shareese has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service! Darren responded quickly to a last-minute, urgent moving request and was able to accommodate us right away. He completed the move in under an hour and was professional, efficient, and reliable. I truly appreciate how quickly he came through when we needed help. I highly recommend Elite Moving and Hauling!

  • Price assessment: Reasonable price
  • Price: $1–500
Zane Bekheet2 reviewsTotal number of Google reviews Zane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Do NOT trust this company. They took my deposit, were very communicative, until the day of the move. Complete ghost, not answering texts or phone calls. Had high hopes because they seemed nice but total scam

SonyTantoniLocal Guide · 13 reviewsTotal number of Google reviews SonyTantoni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

AVOID THIS COMPANY AT ALL COSTS. This is your warning to not use this company if you need movers. They were supposed to be here yesterday between 2-3 we even paid them the deposit through venmo, they said they would be late cause another job was having issues and could be here around 7-8 then called us around 8 saying they couldn't come and don't want their workers moving in the dark and could come bring and early the next morning, aka a day after they were supposed to be here. Here it is the next morning and they won't answer their phones some of them are turned off too. They won't reply to our texts or anything and it's 1230pm We will be making a report with the better business bureau also. AGAIN, AVOID THIS COMPANY AT ALL COSTS IF YOU ACTUALLY WANT THEM TO SHOW UP.

Denise2 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Darren was great to work with. Great communication and very responsive! Would definitely recommend!

Response from the owner · 5 months ago

Thank you it was a pleasure for providing your service

Peter Ryan1 reviewTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Terrific experience! Great upbeat team that was careful and thorough.

Response from the owner · 6 months ago

Peter was amazing serving you. Thank you for using me Elite Moving and Hauling. Until next time.

Omar4 reviewsTotal number of Google reviews Omar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Picked up the furniture prompty and delivered quickly with 0 damage. Flexible scheduling options.

Response from the owner · a year ago

Omar, thanks for reaching out to us. It was a pleasure servicing you and Micheal.

Shanetta Evans12 reviewsTotal number of Google reviews Shanetta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience with this hauling company! They were on time, professional, and clearly knew what they were doing. The whole process was smooth from start to finish. On top of that, their pricing was affordable and fair. Reliable and dependable service—I’d definitely use them again and recommend them to others!

Response from the owner · 6 months ago

Thank you so much for the kind words! We’re thrilled you had such a smooth experience. It means the world to our team when we can make moving day stress-free and still keep things affordable. We’d be honored to haul for you again anytime—thanks for trusting us!

Hershey KissLocal Guide · 69 reviewsTotal number of Google reviews Hershey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very quick and friendly moving service

Response from the owner · a year ago

Thank you

Elite Moving & Hauling on Google Maps →

Business details