Experts Reviews · Company report
Elite Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%65+15.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Momentum penalty67−3.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Elite Pest Control

Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 4.8★ from 229 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Pest Control is better than 78% of bed bug exterminators.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Pest Control is better than 65% of bed bug exterminators.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Pest Control is better than 91% of bed bug exterminators.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Pest Control is better than 67% of bed bug exterminators.B
67
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Pest Control is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Elite Pest Control for 8 kinds of job.

Elite Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#101 / 109

All 22 Google reviews tagged “Cockroach extermination”

CoreyLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I started working with Anthony 4 years ago from a referral. I was having a very bad time getting service from other pest companies. He came that day and took care of all my needs. He educates all my clients and puts them at ease. I have Élite Pest Control now doing all my properties. Highly recommended

Rodent exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 259 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

I used their service twice. The technician was friendly and efficient both times but the customer service in the front office was terrible, not helpful and very nasty. I will not be using their services again. I keep seeing the so call owner responding to all bad reviews stating it was the wrong company which is not…

Cockroach exterminationRodent extermination
WhitleyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I spotted a cockroach in my apartment and immediately went online and booked Elite Pest Control online to come first thing the next morning. It's been a week since the treatment (easy, professional, on time) and all I've spotted since then is one dead cockroach. The price is a bit high but worth it to me - I also…

Cockroach extermination+ Responsiveness+ Punctuality
EmilyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Saw a roach, booked online in the middle of the night, and the technician came the next morning. Super easy, no roaches seen since then!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
L4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’ve used them years ago. Recently, they were able to squeeze me in due to a housing inspection requirement. They have been prompt, professional, and courteous to me and the residents in my rentals.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Ladislas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best pest control company I have ever used. Call Anthony, you won't regret it!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience with Elite Pest Control! Anthony came and explained the process, answer all my questions and did a great job getting rid of my water bug problem. Very reasonable prices! I would definitely recommend them!

Cockroach extermination
Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When I moved to my new apartment it was infested with roaches. I contacted Elite Pest Control, one day later they were at my doorstep. All thanks to this business, all the roaches are gone and I can finally be in peace. I could not thank them enough for their timely response and professionalism.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive and kind! Our roach issue was persistent and they made sure the problem was resolved.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
JonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Moving to a new basement apartment, I found a roach. Elite Pest Control arrived in a timely manner and sprayed a pet-safe pesticide around the base-boards and behind appliances and returned one week later to repeat the process. One month later, there are no signs of roaches. Great communication and follow-up with a 90-day warranty.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
dyrone4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve found this company much more effective than the larger companies. The owner of this company is a real joy to work with.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthony was a pleasure to work with. Took the time to understand the situation, had a good plan to address it, and was efficient with our time. Roaches were gone by the 2nd treatment. Unlike bigger companies, there was no pressure or scare tactics to sign a longer contract and his prices were very reasonable. Will definitely use Elite again!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
TonyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony always responds right away which is very important to me.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

All around great experience. Very professional and had very good suggestions for keeping these pests away!

Cockroach extermination+ Quality+ Professionalism
Annie-Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always communicative and responsive. Checked in regularly to make sure bugs were kept away. Bug problem under control.

Cockroach extermination+ Responsiveness+ Quality+ Professionalism
Alicia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I received the best service! Tony really took the time to find the root cause of the problem, then went about fixing it. Took his time to make sure it was done correctly, and eradicated my rodent problem. Very patient and responsive. I would highly recommend using this company!

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Angie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony is friendly, easy-going, and takes his work seriously. He was able to quickly eradicate the issue I had in my apartment within two visits, and now is scaling back on the frequency of his visits as a result. DC city life is definitely rampant with rodent/pest control issues, so I'm glad to report that…

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Abdul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Austin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Harold6 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$282+160% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination74$80–$323
Cockroach extermination22$93–$282
General pest inspection13$68–$126
Hornet & wasp extermination7$93–$323
Ant extermination7$66–$214
Flea & mite extermination7$93–$282
Spider extermination5$66–$139
Bee extermination5$214–$426

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