Elite Pest Control logo

Elite Pest Control

Pest control service · Washington, DC · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%65+15.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Momentum penalty67−3.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#133 of 145 bed bug exterminatorsPosition by Experts Score among all companies we track in this category. · better than 8%
4.8 ★★★★★ 229 Google reviews · 10 photos
95%five-star reviews
4.58★last 12 monthsAverage stars on reviews from the last 12 months only.
6.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
79%reviews answered by the owner
$282typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Elite Pest Control at a glance

Google reviewers rate Elite Pest Control 4.8 out of 5 based on 229 reviews, with the owner responding to 79 percent of them. Customers frequently praise same-day availability, thorough inspections, and fair pricing for rodent and bed bug services. Recurring themes include prompt scheduling and effective sealing of access points. However, several low-star reviews criticize unprofessional phone interactions, missed appointment windows, and inconsistent thoroughness during maintenance visits.

  • Google rating: 4.8 out of 5 from 229 reviews (95% five-star).
  • Reviews on this page: 229 Google reviews (183 with written comments, 2 with photos).
  • Owner responses: the business replied to 79% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Bed Bug Exterminator serving Washington, District of Columbia.

Data from Google, last updated November 3, 2026.

Score profile vs other bed bug exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

Satisfaction78Reliability65Craft & service91Value100Momentum67Replies to reviews100Satisfaction: 78 (median 95)Reliability: 65 (median 93)Craft & service: 91 (median 98)Value: 100 (median 100)Momentum: 67 (median 100)Replies to reviews: 100 (median 95)
Elite Pest ControlBed Bug Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Pest Control: 78/100 on this factor. Category median: 95.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Pest Control: 65/100 on this factor. Category median: 93.B
65
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Pest Control: 91/100 on this factor. Category median: 98.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Pest Control: 67/100 on this factor. Category median: 100.B
67
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Pest Control: 100/100 on this factor. Category median: 95.A
100

Bar = this company · dark tick = category median.

Star ratings

229 Google reviews we collected

  • 5 stars21795%
  • 4 stars00%
  • 3 stars10%
  • 2 stars31%
  • 1 star83%

Praise vs complaints

Phrases our text analysis found in 183 written reviews

  • Praise36895%
  • Complaints215%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price650%
  • Reasonable650%
  • Overpriced00%
  • Not sure00%
$282+160% vs typical bed bug exterminators

Middle half of what 10 customers paid ($155–$426) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response10026%
  • Staff & attitude8823%
  • Would recommend7018%
  • Quality & results5915%
  • Communication4010%
  • Price & value267%
  • Honesty & trust62%

What customers talk about

We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Came out same-day, did thorough walk-thru, baited and then sealed access points.”
  • “The techs that came to the house were friendly, professional, and informative.”
    “I received a very unprofessional phone call from someone at the company because I canceled and decided not to use their service.”
  • “Great service overall and I recommend if you want to get rid of those rent free mice!”
    “I highly recommended staying away from this company!”
  • “I had an urgent need for pest control and Anthony was quick, responsive and so thorough!”
    “Their communication on appointments was also terrible.”
  • “They answered all of our questions and were thorough.”
  • “The prices are very fair and helped me feel so much better with my pest issue.”
    “…roblem inside our house, we opted for the $500 service and it was not worth it--they provided service or work that I could have done for less than 100…”
  • “I honestly did not think that it would get rid of the issue, but rather slow them down from entering the home.”

People customers mention

  • Anthony 22 reviews
  • Taurean 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Elite Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with elite pest control! They were very responsive and quick to schedule future appointments. The techs that came to the house were friendly, professional, and informative. They answered all of our questions and were thorough. Overall we would recommend this service!

Paid $200+Reasonable priceRodent extermination
Mansour7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you Elite Pest Control for taking care of my pest problems. Anthony was very helpful. He is a professional., a man of his words. His plan really worked for me. He was able to eliminate the issue in 4 visits. I’m am glad I chose him.because I had another company in mind and Elite Pest Control was my second…

Paid $200+Great priceRodent extermination
Jairo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Professional, straight to the point, came every week till the mice issue was resolved.

Paid $200+Great priceRodent extermination
DietraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing service!! Anthony was prompt from the very beginning, I had an appointment set but my cats end up doing the dirty work so I canceled. He was very professional about explaining how mice work and that I should still get an inspection done, but wasn’t pushy which was extremely appreciated. I end up making an…

Paid $140–160Reasonable priceGeneral pest inspection
Allie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a great experience with Elite Pest Control. I had a live rat in my apartment and they were able to help get it out and identify the holes where it may have come through. Anthony is definitely very skilled and knowledgeable and was able to answer all of my questions. Would absolutely recommend!

Paid $120–140Reasonable priceRodent extermination
Theodore1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I reached out to Elite Pest Control late on a Saturday afternoon to try and get a same day inspection for mice. (I had caught a mouse the day before.) Unfortunately they couldn't fit me in immediately. They put me on the schedule for the following Monday. The technician arrived first thing Monday morning. He was…

Paid $140–160Great priceGeneral pest inspection

Photos

Customer reviews

4.8 ★★★★★ 229 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
John FageLocal Guide · 31 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will use their services again! (though I hope I won’t have the need of course). Came out same-day, did thorough walk-thru, baited and then sealed access points. Fast, courteous, knowledgeable and efficient!

Afari Kyekye2 reviewsTotal number of Google reviews Afari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I saw mice droppings and called the google number online & Anthony showed up on the same day to help me remedy the situation (he sensed the desperation in my voice perhaps 😂). I signed up for the weekly package and had someone from the company show up each week to reset traps etc. Anthony gave some great tips for keeping them out which I’m very grateful for those tips as I’ve implemented all of them. Great service overall and I recommend if you want to get rid of those rent free mice!

  • Services: Rodent extermination
  • Pest type: Rodents
Caroline Cull1 reviewTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with elite pest control! They were very responsive and quick to schedule future appointments. The techs that came to the house were friendly, professional, and informative. They answered all of our questions and were thorough. Overall we would recommend this service!

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Rodent extermination
  • Pest type: Rodents
Claire Langiulli5 reviewsTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anthony and his team were great! They were very diligent, knowledgeable, and kept checking in until our problem was resolved. 10/10!

  • Services: Rodent extermination
J. Shawn Felten-Green9 reviewsTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I received a very unprofessional phone call from someone at the company because I canceled and decided not to use their service.

Response from the owner · 6 months ago

False reviews will be reported to Google

Michael Schoettle7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elite Pest Control was recommended by close friends. They eliminated the mice we had in our basement. They’re communicative and fast — exactly what you need and want when you have rodents.

  • Price assessment: Great price
  • Services: Rodent extermination
Response from the owner · 6 months ago

Thank you 🙏

Mansour Ndiaye7 reviewsTotal number of Google reviews Mansour has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Elite Pest Control for taking care of my pest problems. Anthony was very helpful. He is a professional., a man of his words. His plan really worked for me. He was able to eliminate the issue in 4 visits. I’m am glad I chose him.because I had another company in mind and Elite Pest Control was my second choice. But when I called the first company, they put me on hold for a long time. So I hung up and called Elite Pest Control, and not only did they pick up the phone but they also gave me a different options and I chose the promotion they were offering. So thank you for your service. I would recommend you to anyone who has a pest issue.

  • Price assessment: Great price
  • Price: $200+
  • Services: Rodent extermination
Response from the owner · 6 months ago

You’re welcome

Christopher MulkinsLocal Guide · 49 reviewsTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We attempted to use Elite Pest Control to eliminate pests in our condo building, but unfortunately the exterminators sent each and every time spent a little time as possible in our units, not covering some floors at all, and were overall extremely ineffective. Their communication on appointments was also terrible. Would recommend almost anyone else.

Response from the owner · 7 months ago

Unfortunately, there is a number of companies with Elite Pest Control in their name so we understand the confusion. We haven’t received any recent complaints.

Kim Nguyen9 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anthony is super responsive and always on time. He and his team are great to work with and his service actually works!

Response from the owner · 6 months ago

Our pleasure to help

Jairo Bonilla5 reviewsTotal number of Google reviews Jairo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, straight to the point, came every week till the mice issue was resolved.

  • Price assessment: Great price
  • Price: $200+
  • Services: Rodent extermination
Response from the owner · 7 months ago

Thank you 😊

Elite Pest Control on Google Maps →

Business details