Analyzing 8,487,8778.5M ReviewsFor 24,10824.1K Experts
Google reviewers rate this pest control service five stars based on one hundred and two reviews, with the owner responding to twenty-one percent of feedback. Customers frequently highlight prompt communication, respectful interactions, and thorough treatments for bed bugs and other pests. Many note the company's ability to provide detailed assessments and advice for prevention. A recurring criticism involves unreturned phone calls for quotes, though this appears in only two low-star reviews.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
102 Google reviews we collected
Phrases our text analysis found in 64 written reviews
How often each topic comes up in the written reviews
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I caught this company for her and they were incredibly respectful they didn't make her feel ashamed.”
“…s for bedbugs, I called Bed Bug Exterminator Washington DC, and they got the job done at an unbelievably reasonable price compared to the others.…”
“This guys are a must go to if you have the awful experience we all wish we never had, having bed bugs!”
“…tential bed bug issue today and wanted to get it assessed and treated immediately… A mutual contact referred my situation to Randall and he called me…”
“I plan to use them again (hopefully never) and will definitely recommend them to others.”
“…rminator Washington DC, and they got the job done at an unbelievably reasonable price compared to the others.…”
“…red my situation to Randall and he called me within 30 minutes… After explaining my situation, which was highly stressful, Randall met me at my daught…”
“…hour… I watched as he performed a detailed assessment, that led to an honest assessment that did not include an up charge… With appreciation for his h…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Bed Bug Exterminator Washington DC for 1 kind of job. Pick one to see what they paid and said.
My mother lives in the senior housing and she was embarrassed to admit you have bed bugs. I caught this company for her and they were incredibly respectful they didn't make her feel ashamed.
I work from home and was embarrassed every time I felt a bite during zoom calls they got rid of the bugs and gave me my piece mind back
Amazing customer service! They totally took care of my pest control needs! After trying 2 other companies for bedbugs, I called Bed Bug Exterminator Washington DC, and they got the job done at an unbelievably reasonable price compared to the others. I plan to use them again (hopefully never) and will definitely recommend them to others.
Learned of a potential bed bug issue today and wanted to get it assessed and treated immediately… A mutual contact referred my situation to Randall and he called me within 30 minutes… After explaining my situation, which was highly stressful, Randall met me at my daughter’s house within an hour… I watched as he…
They had me send a photo and were able to let me know right away that the bug I saw in my room was not a bed bug. They were very helpful and I was so relieved.
They came to our home for our initial inspection and treatment. Both were very friendly, professional and knowledgeable about their profession. I would definitely recommend them for any pest control issues you may have. We look forward to having BBEWDC service our bed bug needs. Thank you!
| Job | Reviews | Category typical |
|---|---|---|
| Bed bug extermination | 5 | $214–$426 |
5.0 ★★★★★ 102 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My mother lives in the senior housing and she was embarrassed to admit you have bed bugs. I caught this company for her and they were incredibly respectful they didn't make her feel ashamed.
I work from home and was embarrassed every time I felt a bite during zoom calls they got rid of the bugs and gave me my piece mind back
Best exterminator for the job .I would recomend them for this job.
Great service! 100%
Amazing customer service! They totally took care of my pest control needs! After trying 2 other companies for bedbugs, I called Bed Bug Exterminator Washington DC, and they got the job done at an unbelievably reasonable price compared to the others. I plan to use them again (hopefully never) and will definitely recommend them to others.
Thank you for the glowing review! We're thrilled to hear about your positive experience and satisfaction with our pest control service. Your recommendation means the world to us!
Helped us with questions and were very respectful.
Learned of a potential bed bug issue today and wanted to get it assessed and treated immediately… A mutual contact referred my situation to Randall and he called me within 30 minutes… After explaining my situation, which was highly stressful, Randall met me at my daughter’s house within an hour… I watched as he performed a detailed assessment, that led to an honest assessment that did not include an up charge… With appreciation for his honesty, we still decided to get a preventive treatment to ease our concerns… Randall was able to do the unscheduled treatment while he was here, which made my daughter feel much better… Randall’s response and professionalism was great appreciated.
They had me send a photo and were able to let me know right away that the bug I saw in my room was not a bed bug. They were very helpful and I was so relieved.
Highly recommend this company for all your problems
Amazing work like always Thanks for coming quick and solving mr bed bug issues
Analyzing 8,487,8778.5M ReviewsFor 24,10824.1K Experts
