Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Elite Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%65+15.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Momentum penalty67−3.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Elite Pest Control

Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 4.8★ from 229 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Pest Control is better than 78% of bed bug exterminators.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Pest Control is better than 65% of bed bug exterminators.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Pest Control is better than 91% of bed bug exterminators.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Pest Control is better than 67% of bed bug exterminators.B
67
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Pest Control is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Elite Pest Control for 8 kinds of job.

Elite Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#102 / 127
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “General pest inspection”

DietraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing service!! Anthony was prompt from the very beginning, I had an appointment set but my cats end up doing the dirty work so I canceled. He was very professional about explaining how mice work and that I should still get an inspection done, but wasn’t pushy which was extremely appreciated. I end up making an…

Paid $140–160Reasonable priceGeneral pest inspection
Theodore1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I reached out to Elite Pest Control late on a Saturday afternoon to try and get a same day inspection for mice. (I had caught a mouse the day before.) Unfortunately they couldn't fit me in immediately. They put me on the schedule for the following Monday. The technician arrived first thing Monday morning. He was…

Paid $140–160Great priceGeneral pest inspection
CoreyLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I started working with Anthony 4 years ago from a referral. I was having a very bad time getting service from other pest companies. He came that day and took care of all my needs. He educates all my clients and puts them at ease. I have Élite Pest Control now doing all my properties. Highly recommended

Rodent exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great!

Flea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Nathan15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony was a pleasure to work with, quick to respond and accommodating in finding a time to come by the house. Very effective treatment and would recommend!

General pest inspection+ Responsiveness+ Quality+ Professionalism
Helen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were a delight to work with — efficient, knowledgeable, and excellent service.

Flea & mite exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Professionalism+ Value
Gambriel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Incredible guys fixed all the issues in my house and contacted me every week after to make sure I was ok. They are Godsends

Flea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
dyrone4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve found this company much more effective than the larger companies. The owner of this company is a real joy to work with.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
MonicaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination
VernonLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Abdul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Austin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Harold6 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$282+160% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination74$80–$323
Cockroach extermination22$93–$282
General pest inspection13$68–$126
Hornet & wasp extermination7$93–$323
Ant extermination7$66–$214
Flea & mite extermination7$93–$282
Spider extermination5$66–$139
Bee extermination5$214–$426

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