Experts Reviews · Company report
Elite Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Elite Pest Management

Berkley, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 211 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Pest Management is better than 99% of wildlife removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Pest Management is better than 98% of wildlife removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Pest Management is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Pest Management is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Pest Management is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Pest Management is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Elite Pest Management for 8 kinds of job.

Elite Pest Management for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$124
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 135
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “General pest inspection” · showing 20

DarleneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Such a wonderful group of people to work with. I like that they send the same person every month. I get report sent to email and easy to pay. I can’t say enough good things. You need to give this family friendly company a try. Seriously they do truly care and want to genuinely help.

Paid $40–60Great priceRodent exterminationGeneral pest inspection
Christina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I cannot say enough, good things about elite pest management and the owners and staff! They are wonderful, kind, knowledgeable, thorough, and they go above and beyond to help their customers! I love that it’s family owned in operated, which is hard to find nowadays. They work very hard and make sure their customers…

Great priceGeneral pest inspectionService not listed
sheri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

super nice owner who was also the service person!!! came on time when promised. thank God not termites!!! great price and went above and beyond. totally put my mind at ease. He was super patient and explained everything about what he was spraying and exactly what i could expect. And no extra charges. am also…

Great priceTermite inspectionGeneral pest inspection
EmlianneLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have had the pleasure of having elite pest management come to the rescue quite a few times now. When i say “to the rescue” i mean it very literally. They are so prompt and attentive. Kenneth came out each time and made me feel comfortable and safe, even against multiple wasp nests at my front door. I could not…

Great priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Trina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Elite Pest Management was fantastic. Ken came out the same day to take care of a wasp issue and went above and beyond by inspecting the entire house for possible entry points and areas that needed attention. He was professional, friendly, and explained everything in a way that was easy to understand. I felt…

Customer photo from Trina's review
Hornet & wasp exterminationGeneral pest inspectionBug & insect extermination
CLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ken has done an amazing job multiple times at our house! Very friendly, personable, respectful to the house and property. I would and do highly recommend!

Great priceGeneral pest inspection
Sierra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The company is a family owned and managed business and they are very timely in responses to any questions, comments, concerns. They are very helpful of getting you on the schedule and working around any unforeseen circumstances. They are very understanding if there are pets in the home. They are all around a good…

Reasonable priceGeneral pest inspectionBug & insect extermination
Vincenzina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ken was friendly, knowledgeable. He also provided a report which I can keep for my records for which I was appreciative.

Paid $200+Reasonable priceGeneral pest inspection
Sue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I was able to easily schedule an appointment when needed, and when Ken looked at the dirt piles that were a concern, he assured me they were only ants, vacuumed the areas, and told me where to caulk. He explained what I would see with termites and beetles and didn't see that activity. He charged me less because it…

Paid $120–140Great priceGeneral pest inspection
Captain1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Severely impressed with the team here at EPM, a professional and educated family run business able to handle various pest issues. They are friendly and affordable, highly recommend.

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Elaine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been with them for several years.....they are the best. If there ever was a problem, they address it immediately. Love sitting on my patio on a warm summer nite and there are no insects or mosquitos to swat at.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are a family owned business that goes above and beyond for their customers. My mom has been a customer for over thirty years and I have only been using them for a few years and can’t say enough good things about the work they do. This is a company that cares about their customers and the stand behind their work.

General pest inspectionBug & insect exterminationAnt extermination
Kris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I enjoy it everytime I have to call you. Mandy is a true joy to work with. I recomend you to everyone.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
VicLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt and effective service.

General pest inspectionRodent extermination
Tracy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We love Elite Pest! Great company and staff!

General pest inspection+ Punctuality+ Quality+ Professionalism
Vikram2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service is amazingly effective in getting rid of bugs, bees and rodents. Whatever you're spraying, and the process you use to do it is great! Happy customer!!!

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Michigan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and cost effective. Mandy, office manager, is very friendly and goes out of her way to explain all process involved and prices applied. I always come away smiling and feel assured. Thank you Elite Pest

Hornet & wasp exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
JoshLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called in asking for help and I got the help I needed!

General pest inspection+ Professionalism
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were very pleased with the Elite Pest Management exterminator going above and beyond the call of duty. We had an anthill infestation in our front yard that he gave special attention too and they haven’t returned. He also took care of our inside bugs and we have seen a huge difference. Besides that he was…

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
margo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceSpider exterminationGeneral pest inspection

Show more general pest inspection reviews (5 more) →

Price

$282+166% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination31$73–$323
Hornet & wasp extermination30$81–$246
Ant extermination27$76–$246
General pest inspection25$63–$124
Spider extermination18$56–$131
Bug & insect extermination16$73–$136
Bee extermination8$181–$323
General wildlife removal3$246–$426

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