Experts Reviews · Company report
Elite Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Elite Pest Management

Berkley, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 211 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Pest Management is better than 99% of wildlife removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Pest Management is better than 98% of wildlife removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Pest Management is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Pest Management is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Pest Management is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Pest Management is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Elite Pest Management for 8 kinds of job.

Elite Pest Management for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 123
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Hornet & wasp extermination” · showing 20

Liz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very happy with the service from Elite Pest. They were more than helpful. When I called they came out the same day to take care of wasp problem and spray for bugs. They were friendly and professional. I would recommend this company to anyone.

Reasonable priceHornet & wasp extermination
Chetan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding service, honesty, and professionalism! Kenny from Elite Pest Management came out to inspect it. He was genuinely impressed by the size and uniqueness of the nest, carefully examined it, tested it, and determined that it was an old, non-active nest. What really impressed me was that he didn’t try to sell…

Hornet & wasp extermination
Helen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We were having problems with yellow jackets. I am so glad I called Elite instead of handling it ourselves, Ken was is so knowledgeable . I appreciate how he explained everything to me. He even checked other areas of my house to make sure there wasn’t a bigger problem. The service was unmatchable. If I ever have any…

Hornet & wasp extermination
Cathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan met with me. I showed him the yellow jacket nest and then asked him if he could find where mice were getting into the house. He eliminated the nest, explaining how he would do it and what to do if the wasps come back, which they did not. Then he examined the perimeter of the house and found what he thought…

Paid $200+Reasonable priceHornet & wasp exterminationRodent extermination
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They came out right away ! Very efficient and friendly !

Paid $200+Not sureHornet & wasp extermination
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot recommend this company enough. Me and my husband noticed dead yellowjackets in our basement and usually like to go with a local business so we looked on Google and called them and they came out the same day. Kenneth was very professional and explained everything and took care of the problem for us as they…

Hornet & wasp extermination
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I noticed on a Saturday that I had yellow jackets near my patio crawling in a hole in my foundation. I called Elite Pest and Ken came out and took care of the problem. Thank you Elite! Super nice people!

Paid $200+Reasonable priceHornet & wasp extermination
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dog got stung today by a yellowjacket and i noticed the underground nest. I called immediately and they had somebody over in 30 mins!!! faster than jimmy john's! after the initial removal the wasps made their way into my basement through a crack. i called back and the owner personally came to help me rectify the…

Customer photo from Tyler's review
Paid $200+Great priceHornet & wasp extermination
barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ken came out within an hour to take care of a wasp problem we had been dealing with for weeks. I highly reommend Elite Pest Management. Thank you Ken!

Great priceHornet & wasp extermination
EmlianneLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have had the pleasure of having elite pest management come to the rescue quite a few times now. When i say “to the rescue” i mean it very literally. They are so prompt and attentive. Kenneth came out each time and made me feel comfortable and safe, even against multiple wasp nests at my front door. I could not…

Great priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
RebeccaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Elite Pest was awesome with figuring out my wasp/hornet issue. They were easy to setup an appointment with and they treated the nest quickly. I would highly recommend them for any pest needs!

Paid $200+Reasonable priceHornet & wasp extermination
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a very large bald-faced hornets nest under my front awning and they came out the next day arriving on time. Quickly assessed the nest, got on the protective gear and took care of the issue.

Paid $200+Reasonable priceHornet & wasp extermination
Zach4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ken was right on time, was polite and professional. He did the job quick and I would recommend him to anybody

Reasonable priceHornet & wasp extermination
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had wasps getting into my house and had no luck getting other companies to come out to help. One call to Elite and they answered the phone immediately and reassured me that they'd take care of it that day. They came out when they said they would. They were super professional and answered all my questions. The…

Paid $200+Reasonable priceHornet & wasp extermination
Trina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Elite Pest Management was fantastic. Ken came out the same day to take care of a wasp issue and went above and beyond by inspecting the entire house for possible entry points and areas that needed attention. He was professional, friendly, and explained everything in a way that was easy to understand. I felt…

Customer photo from Trina's review
Hornet & wasp exterminationGeneral pest inspectionBug & insect extermination
A.R.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My overall experience from the initial call setup to the technician coming out on site was excellent. Very professional and knowledgeable employees. More importantly, friendly.

Paid $200+Reasonable priceHornet & wasp extermination
Captain1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Severely impressed with the team here at EPM, a professional and educated family run business able to handle various pest issues. They are friendly and affordable, highly recommend.

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
MattLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t be any more happy with this company. I called at 12:04 and John was at my place in less than 15 minutes to treat a Yellowjacket nest. Friendly, informative and quick. Got rid of the yellowjackets. Will tell everyone about these guys!

Reasonable priceHornet & wasp extermination
Tree14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brook & Mandy are great to talk w. 👍great service and free follow-up that I received. Got a discount for the many hornet nests they did treat. Didn’t realize how dangerous my infestation was, in my yard! Thank You. ** Had them out again for New in ground hornets 🐝 nest. Same great service & prices! Thanks again.

Paid $200+Great priceHornet & wasp extermination
JasonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely fantastic company and people! I had a really unusual yellow jacket problem with the bed of my truck. John came out and took care of them for me and I haven't seen a single one since. Thank you greatly Elite Pest Management!!!

Paid $180–200Great priceHornet & wasp extermination

Show more hornet & wasp extermination reviews (10 more) →

Price

$282+166% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination31$73–$323
Hornet & wasp extermination30$81–$246
Ant extermination27$76–$246
General pest inspection25$63–$124
Spider extermination18$56–$131
Bug & insect extermination16$73–$136
Bee extermination8$181–$323
General wildlife removal3$246–$426

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