Experts Reviews · Company report
Elite Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Elite Pest Management

Berkley, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 211 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Pest Management is better than 99% of wildlife removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Pest Management is better than 98% of wildlife removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Pest Management is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Pest Management is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Pest Management is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Pest Management is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Elite Pest Management for 8 kinds of job.

Elite Pest Management for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 148
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Rodent extermination” · showing 20

victor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Very thorough, timely and profressional.

Paid $200+Reasonable priceRodent extermination
KeithLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Ryan responded to my mother in law’s home for mice in the garage and basement. He thoroughly explained every detail, including what procedures he completed. I will request him for my own home in the very near future!

Paid $200+Great priceRodent extermination
RobbieLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I couldn’t be happier with the service (Ryan & John, and team)! After their first visit, the difference was almost immediate. I haven’t heard any mice or seen any droppings in my basement since the very next day. Ryan took the time to inspect the house carefully, found possible entry points, and followed up…

Paid $200+Reasonable priceRodent extermination
DarleneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Such a wonderful group of people to work with. I like that they send the same person every month. I get report sent to email and easy to pay. I can’t say enough good things. You need to give this family friendly company a try. Seriously they do truly care and want to genuinely help.

Paid $40–60Great priceRodent exterminationGeneral pest inspection
Farid5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent service from start to finish. The team was quick to respond and scheduling was easy. Ken came out, carefully inspected the whole house, explained everything clearly, set baits where needed, and came back to check on things. He was professional, patient, and really knowledgeable. You can tell he cares about doing the job right. Highly recommend.

Paid $200+Reasonable priceRodent extermination
KathyLocal Guide · 315 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very kind and caring . Love the service my dogs don't even bother with the stations placed in my yard.

Rodent extermination
Cathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan met with me. I showed him the yellow jacket nest and then asked him if he could find where mice were getting into the house. He eliminated the nest, explaining how he would do it and what to do if the wasps come back, which they did not. Then he examined the perimeter of the house and found what he thought…

Paid $200+Reasonable priceHornet & wasp exterminationRodent extermination
Jaime7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had exceptional service with Elite Pest Management. Ken arrived promptly to confirm mice were getting cozy in the ac unit outside. He then took the time to inspect the whole perimeter of the house for possible entry points and sealed them! He was professional, friendly, and made sure all my questions and concerns…

Great priceRodent extermination
AngieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional

Paid $200+Great priceRodent extermination
Hannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Knowledgeable, great communication, they listened to my story, examined the point of entry, and let me know the plan before they proceeded. I'm big on explaination, so this was fantastic. Highly recommend! Plus you get to support a local small business instead of a big corporation. Win win in my book!

Paid $200+Great priceRodent extermination
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Ken was so knowledgeable and helpful and most importantly patient in explaining the services and what to expect. I am praying that what he did will get rid of all our problem(s). And, because we did the outside, we got a substantial discount on the inside. Thank you again

Great priceRodent exterminationAnt extermination
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Punctual and friendly, provided good information regarding my issue.

Great priceRodent extermination
Tom10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kenneth Matheny was very knowledgeable, polite and I would highly recommend this company. Other pest control places will try to set up some sort of plan that takes multiple fees and visits. Elite is a one and done and we even have a 90-day warranty. Very happy with the service

Reasonable priceRodent extermination
BaileyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a problem with rats and I loved how Ken Called me and got a game plan. He looked at the property from Google pictures and was laying out the different theories on how they’re getting in and what they’re going to do, which established a lot of confidence for me. He offered to talk directly to the tenant who is…

Paid $200+Great priceRodent extermination
Ms3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience with Elite Pest Management. We just moved into our new home and noticed some mouse droppings, so our management company sent them out. Ken was absolutely wonderful. He was very knowledgeable, thorough, and took the time to inspect every inch of the house. He explained everything clearly,…

Rodent extermination
Jill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Brook took my call and was kind and helpful with answering my questions and setting up my appointment. Ken, the tech, was fabulous! He was kind and honest about my rodent problem! He even listened with care and understanding about my fear of mice. He fully explained the extermination process and shared what he found…

Paid $200+Reasonable priceRodent extermination
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service! Elite helped exterminate my mouse problem. During the 30 day check up we found no evidence of mice. Thanks for taking the time to show me where the mice might be getting in the house and for patching the holes with copper mess.

Paid $200+Great priceRodent extermination
TracieLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Service has been consistent and office staff very helpful and easy to work with.

Paid $200+Reasonable priceRodent extermination
Ronald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Fair price and technician K J was very nice and professional

Rodent extermination+ Responsiveness+ Punctuality+ Quality
VicLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt and effective service.

General pest inspectionRodent extermination

Show more rodent extermination reviews (11 more) →

Price

$282+166% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination31$73–$323
Hornet & wasp extermination30$81–$246
Ant extermination27$76–$246
General pest inspection25$63–$124
Spider extermination18$56–$131
Bug & insect extermination16$73–$136
Bee extermination8$181–$323
General wildlife removal3$246–$426

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