Analyzing 7,322,9817.3M ReviewsFor 20,73120.7K Experts

Experts Reviews · Company report
Elite Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Elite Pest Management

Berkley, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 211 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Pest Management is better than 99% of wildlife removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Pest Management is better than 98% of wildlife removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Pest Management is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Pest Management is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Pest Management is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Pest Management is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Elite Pest Management for 8 kinds of job.

Elite Pest Management for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 121
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Spider extermination”

jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team at Elite Pest management was very helpful in arranging to take care of the issues I had with bees and spiders in a timely matter.

Paid $200+Great priceSpider exterminationBee extermination
Cecilia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is our second season using Elite Pest Management. Just for maintenance. Last year, we had a carpenter ant problem and other creepy crawlers. It was a last ditch effort after using a bunch of consumer sprays. (Let's be real, professional spraying isn't cheap) We had our home sprayed inside and out. We haven't…

Great priceSpider exterminationFlea & mite exterminationAnt extermination
Captain1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Severely impressed with the team here at EPM, a professional and educated family run business able to handle various pest issues. They are friendly and affordable, highly recommend.

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Elaine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been with them for several years.....they are the best. If there ever was a problem, they address it immediately. Love sitting on my patio on a warm summer nite and there are no insects or mosquitos to swat at.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I enjoy it everytime I have to call you. Mandy is a true joy to work with. I recomend you to everyone.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Michigan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and cost effective. Mandy, office manager, is very friendly and goes out of her way to explain all process involved and prices applied. I always come away smiling and feel assured. Thank you Elite Pest

Hornet & wasp exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were very pleased with the Elite Pest Management exterminator going above and beyond the call of duty. We had an anthill infestation in our front yard that he gave special attention too and they haven’t returned. He also took care of our inside bugs and we have seen a huge difference. Besides that he was…

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
AmieLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Recommended to my mom because experience was great!

Spider extermination+ Responsiveness+ Punctuality+ Quality
Isidro1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was very knowlegeable of what is doing and very courteous.

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $60–80Great priceHornet & wasp exterminationSpider extermination
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
margo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceSpider exterminationGeneral pest inspection
KaylaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Connor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceSpider exterminationGeneral pest inspectionAnt extermination
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Spider extermination+ Responsiveness+ Punctuality+ Quality
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationSpider exterminationService not listed

Price

$282+166% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination31$73–$323
Hornet & wasp extermination30$81–$246
Ant extermination27$76–$246
General pest inspection25$63–$124
Spider extermination18$56–$131
Bug & insect extermination16$73–$136
Bee extermination8$181–$323
General wildlife removal3$246–$426

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