Elite PT - Rehoboth logo

Elite PT - Rehoboth

Physical therapist · Rehoboth Beach, DE · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%97+61.6Reliability 28%98+27.7Replies to reviews 8%69+5.7Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#74 of 161 physical therapistsPosition by Experts Score among all companies we track in this category. · better than 54%
5.0 ★★★★★ 479 Google reviews · 23 photos
99%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Oct 2026latest review

Elite PT - Rehoboth at a glance

Reviewers praise the clinic's professional staff, noting that therapists listen to patient feedback and explain treatment reasoning. Customers frequently cite effective results for conditions like vertigo, neck pain, and sports injuries, along with a welcoming atmosphere featuring therapy dogs. Criticisms include inaccurate website information regarding sports performance services, aggressive treatment approaches, and occasional rudeness from front desk personnel.

  • Google rating: 5.0 out of 5 from 479 reviews (99% five-star).
  • Reviews on this page: 479 Google reviews (375 with written comments, 6 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Physical Therapist serving Rehoboth Beach, Delaware.

Data from Google, last updated October 28, 2026.

Score profile vs other physical therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction97Reliability98Craft & service–Value–Momentum100Replies to reviews69Satisfaction: 97 (median 96)Reliability: 98 (median 96)Momentum: 100 (median 100)Replies to reviews: 69 (median 74)
Elite PT - RehobothPhysical Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite PT - Rehoboth: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite PT - Rehoboth: 98/100 on this factor. Category median: 96.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite PT - Rehoboth: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite PT - Rehoboth: 69/100 on this factor. Category median: 74.B
69

Bar = this company · dark tick = category median.

Star ratings

479 Google reviews we collected

  • 5 stars47299%
  • 4 stars20%
  • 3 stars20%
  • 2 stars10%
  • 1 star20%

Praise vs complaints

Phrases our text analysis found in 375 written reviews

  • Praise40798%
  • Complaints102%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude20549%
  • Would recommend9623%
  • Quality & results5112%
  • Speed & response358%
  • Communication215%
  • Honesty & trust72%
  • Price & value20%

What customers talk about

We read 375 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I’m half way to my destination now and am so thankful for what he taught me to do if I start to get sore again and for his patience and kindness”
    “Owner is condescending and rude.”
  • “Ethan is very knowledgeable & caring- I would definitely recommend him!”
    “I would not recommend them.”
  • “Jack is a thorough, caring and excellent therapist.”
    “I was leaving in a week for a once in a lifetime vacation and had terrible neck pain.”
  • “He is able to quickly diagnose the problem and provide the appropriate treatment.”
    “While I'm sure it will be a slow journey, I feel confident that I will continue to see improvement as the weeks go on.”
  • “Ethan really listened to me, explained why he was doing/recommending what he was doing and pivoted when I came in the next time with new or differing…”
  • “From the very first visit, I felt genuinely cared for.”
  • “Sim and it was so worth it.”

People customers mention

  • Sim 19 reviews
  • Therapy 17 reviews
  • Tim 12 reviews
  • Therapist 8 reviews
  • Sarah 8 reviews
  • Amelia 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Samantha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Everyone is helpful and professional. I'm amazed at how much better my shoulder feels. Tim is fantastic.

Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ethan was superb! I was leaving in a week for a once in a lifetime vacation and had terrible neck pain. I do have structural issues but the muscle tension and pain was getting the best of me. Ethan really listened to me, explained why he was doing/recommending what he was doing and pivoted when I came in the next…

AlisonLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Leaving my favorite PT in FL was scary, AND coming to ELITE w Jules has left those fears behind. The 1:1 attention has been a seamless transition and I appreciate all the focus towards recovery.

Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Tim at Elite Physical Therapy is an excellent therapist who cured my vertigo in one session and has helped my neck pain in just a few sessions. I suffered for months with vertigo and a a very stiff neck. I wish I had gone to Elite sooner instead of enduring the pain. Tim is knowledgeable, professional, and kind. I…

andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I hàve become a frequent flier at Elite. Happily when my knee goes haywire I can count on Tim to realign and get me back on the course. The entire staff is friendly and professional. Great dogs too. Andi

BarbaraLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Just started at this practice last week. So far I’ve been happy with Ethan Hurd who takes the time to explain his reasoning for the PT exercises. He’s been pleasant and patient at each session. His hands-on massaging/manipulation of problem areas is a bonus. I find the facility in Harbeson to be a bit different than…

Photos

Customer reviews

5.0 ★★★★★ 479 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Samantha Maloney-Gracie9 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone is helpful and professional. I'm amazed at how much better my shoulder feels. Tim is fantastic.

Ellen Parks2 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ethan was superb! I was leaving in a week for a once in a lifetime vacation and had terrible neck pain. I do have structural issues but the muscle tension and pain was getting the best of me. Ethan really listened to me, explained why he was doing/recommending what he was doing and pivoted when I came in the next time with new or differing experiences. After 3 sessions he had me able to turn my head and get off the muscle relaxers! I’m half way to my destination now and am so thankful for what he taught me to do if I start to get sore again and for his patience and kindness

Alison PapazianLocal Guide · 28 reviewsTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Leaving my favorite PT in FL was scary, AND coming to ELITE w Jules has left those fears behind. The 1:1 attention has been a seamless transition and I appreciate all the focus towards recovery.

Anne Keck8 reviewsTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim at Elite Physical Therapy is an excellent therapist who cured my vertigo in one session and has helped my neck pain in just a few sessions. I suffered for months with vertigo and a a very stiff neck. I wish I had gone to Elite sooner instead of enduring the pain. Tim is knowledgeable, professional, and kind. I would recommend him to my friends and family.

andrea Van Horn6 reviewsTotal number of Google reviews andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hàve become a frequent flier at Elite. Happily when my knee goes haywire I can count on Tim to realign and get me back on the course. The entire staff is friendly and professional. Great dogs too. Andi

Response from the owner · a year ago

Thank you!

Barbara GermanLocal Guide · 35 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just started at this practice last week. So far I’ve been happy with Ethan Hurd who takes the time to explain his reasoning for the PT exercises. He’s been pleasant and patient at each session. His hands-on massaging/manipulation of problem areas is a bonus. I find the facility in Harbeson to be a bit different than what I’m used to, but the entire staff is both pleasant and professional.

Kristina Dunbar5 reviewsTotal number of Google reviews Kristina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent staff

Nancy McdonnellLocal Guide · 41 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ethan is very knowledgeable & caring- I would definitely recommend him!

Response from the owner · 6 years ago

Thank you, Nancy!

shawn mchughLocal Guide · 73 reviewsTotal number of Google reviews shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Compassionate and challenging.

Response from the owner · a month ago

Thank you Shawn!

Barbara Foster9 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim is a very knowledgeable and talented therapist. He is able to quickly diagnose the problem and provide the appropriate treatment. He asks the right questions and is a good listener. I highly recommend his services.

Elite PT - Rehoboth on Google Maps →

Business details