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Elite Surveillance

Security system installation service · Perth Amboy, NJ · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 64 security system installersPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 99 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

Elite Surveillance at a glance

Google reviewers rate Elite Surveillance five stars based on ninety-nine reviews, with the owner responding to ninety-nine percent of feedback. Customers describe security camera installations for homes and businesses as punctual, efficient, and professionally executed. Recurring themes highlight clear communication, fair pricing, and detailed explanations of system operations and equipment specifications. The service is noted for its clean workmanship and ability to accommodate tight schedules or complex wiring needs. No low-star reviews were provided to identify specific criticisms.

  • Google rating: 5.0 out of 5 from 99 reviews (100% five-star).
  • Reviews on this page: 99 Google reviews (95 with written comments, 3 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Security System Installer serving Perth Amboy, New Jersey.

Data from Google, last updated November 3, 2026.

Score profile vs other security system installers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

Satisfaction100Reliability98Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 100 (median 91)Reliability: 98 (median 91)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Elite SurveillanceSecurity System Installers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Surveillance: 100/100 on this factor. Category median: 91.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Surveillance: 98/100 on this factor. Category median: 91.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Surveillance: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Surveillance: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Surveillance: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
–

Bar = this company · dark tick = category median.

Star ratings

99 Google reviews we collected

  • 5 stars99100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 95 written reviews

  • Praise25999%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2890%
  • Reasonable310%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5421%
  • Would recommend5220%
  • Quality & results4618%
  • Speed & response4116%
  • Communication2911%
  • Honesty & trust218%
  • Price & value187%

What customers talk about

We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Professional, knowledgeable and efficient from start to finish.”
  • “10/10 I will definitely be using elite surveillance for my business location security needs.”
  • “Andrew is professional, knowledgeable, thorough, and takes great pride in his work.”
  • “Him and his team installed a great product and accommodated us quickly.”
  • “Andrew took time at the end to explain how the system works and ensure any questions I had were answered.”
  • “Honestly, this was one of the best experiences I've ever had from start to finish.”
  • “Honest, competitively priced and knowledgeable with everything they do.”

People customers mention

  • Andrew 18 reviews
  • Drew 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Couldn’t have asked for a better experience. 10/10 I will definitely be using elite surveillance for my business location security needs.

Great price
SLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Andrew and his team are best of the best. Professional, knowledgeable and efficient from start to finish. Highly recommend for all your security and wiring needs!

Great price
Zach6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Drew provided exceptional service. He offered comprehensive explanations regarding costs, equipment specifications, installation procedures, and system operations. I highly recommend Drew to anyone seeking professional security camera installation.

Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrew and his team were an absolute pleasure. The work is top quality, neat, professional, etc. they made sure everything was clean and didn’t waste any time. Andrew took time at the end to explain how the system works and ensure any questions I had were answered. I’d highly recommend.

Great price
Neveen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew was great from start to finish!!! Him and his team installed a great product and accommodated us quickly. He explains the process, the ability of the cameras and really took his time to understand what our needs were. He understood that we wanted this quickly so he changed around his schedule which was…

WallStreetLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew and his team were very proffessional , clean and polite and i may add after years later and my 2nd home they did there thing again ! A++++ , Highly Recommend

Photos

Customer reviews

5.0 ★★★★★ 99 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Paul Costa10 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Couldn’t have asked for a better experience. 10/10 I will definitely be using elite surveillance for my business location security needs.

  • Price assessment: Great price
Response from the owner · a week ago

Thank you so much Paul! Enjoy the new system! We look forward to working with you on your next project!

S DavisLocal Guide · 26 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew and his team are best of the best. Professional, knowledgeable and efficient from start to finish. Highly recommend for all your security and wiring needs!

  • Price assessment: Great price
Response from the owner · a week ago

Much appreciated! Best of luck with everything in the future!

Zach Y6 reviewsTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Drew provided exceptional service. He offered comprehensive explanations regarding costs, equipment specifications, installation procedures, and system operations. I highly recommend Drew to anyone seeking professional security camera installation.

Response from the owner · a month ago

Thank you so much Zach! Glad we could help. Enjoy the new system!

Michael Stiglitz7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew and his team were an absolute pleasure. The work is top quality, neat, professional, etc. they made sure everything was clean and didn’t waste any time. Andrew took time at the end to explain how the system works and ensure any questions I had were answered. I’d highly recommend.

  • Price assessment: Great price
Response from the owner · a month ago

Thank you Michael! Enjoy the new system!

Neveen Epp2 reviewsTotal number of Google reviews Neveen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew was great from start to finish!!! Him and his team installed a great product and accommodated us quickly. He explains the process, the ability of the cameras and really took his time to understand what our needs were. He understood that we wanted this quickly so he changed around his schedule which was appreciated. Honestly, this was one of the best experiences I've ever had from start to finish. So nice to see someone that cares and wants to make you happy. Truly, one of a kind. Don't think twice if you're considering using this company. Now I have peace of mind

WallStreet BulliezLocal Guide · 19 reviewsTotal number of Google reviews WallStreet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew and his team were very proffessional , clean and polite and i may add after years later and my 2nd home they did there thing again ! A++++ , Highly Recommend

Response from the owner · 2 months ago

Appreciate it! It was great to see you again. As always, thank you for your business!

Jaclyn LLocal Guide · 52 reviewsTotal number of Google reviews Jaclyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew was super helpful in troubleshooting our surveillance system that was previously installed by the former homeowners! Went over the top to help! Highly recommend to anyone who needs a surveillance system installed or troubleshooted 🙌🏻

Response from the owner · 4 months ago

Thank you Jaclyn! It was my pleasure. Congrats on the new home, and the new baby!!

E GLocal Guide · 87 reviewsTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We recently used Elite Surveillance to upgrade the security camera system at our home, and the experience was outstanding from start to finish. Andrew, the owner, personally came out to provide the estimate and was on-site throughout the entire installation process, ensuring everything was done correctly. Andrew is professional, knowledgeable, thorough, and takes great pride in his work. The installation was clean, organized, and completed with attention to every detail. It's rare to find a business owner who is so hands-on and committed to customer satisfaction. The two technicians who worked on-site were also fantastic. They were respectful, personable, and professional throughout the entire project. They took the time to answer questions, treated our home with care, and made the installation process seamless. We are extremely happy with our new surveillance system and highly recommend Elite Surveillance to anyone looking to install a new security camera system or upgrade an existing one. Thank you, Andrew and team, for providing such exceptional service!

Response from the owner · 4 months ago

Wow, thank you so much for your kind words! Thank you for allowing us into your home and for trusting us to protect it. Enjoy the new system!!

Thomas Napoli6 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew and his guys were great. I’ve had my camera system for over ten years with no problems. I had two companies come in prior and they couldn’t wire my house for cameras. Andrew came in with his team and did a perfect job. Everything was done neat and clean. If anyone is looking for a great, honest and down to earth company this is who you want to hire for the safety of your home or business.

Response from the owner · 4 months ago

Thank you so much Tom! It was great to see you again! As always, let us know if you need anything.

Peter Sztankovits1 reviewTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fair price and excellent work!

Response from the owner · 5 months ago

Thanks Pete! Best of luck to you!

Elite Surveillance on Google Maps →

Business details