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Elliott's Natural Foods

Health food store · Citrus Heights, CA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%62+39.4Reliability 28%81+22.9Replies to reviews 8%3+0.2Experts Score= 62Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#130 of 140 nutritionistsPosition by Experts Score among all companies we track in this category. · better than 7%
4.6 ★★★★★ 385 Google reviews · 24 photos
75%five-star reviews
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Sep 2026latest review

Elliott's Natural Foods at a glance

Customers consistently praise the store for its extensive selection of natural products, including vitamins, herbs, and supplements, as well as knowledgeable staff who assist with specific requests. However, recurring criticisms highlight high prices and early closing hours, while some recent reviews report inconsistent or rude customer service experiences. The owner has responded to a small percentage of the 385 reviews that contribute to the 4.6-star average rating.

  • Google rating: 4.6 out of 5 from 385 reviews (75% five-star).
  • Reviews on this page: 385 Google reviews (219 with written comments, 9 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: September 11, 2026.
  • Service: Nutritionist serving Citrus Heights, California.

Data from Google, last updated October 28, 2026.

Score profile vs other nutritionists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction62Reliability81Craft & service–Value–Momentum100Replies to reviews3Satisfaction: 62 (median 95)Reliability: 81 (median 94)Momentum: 100 (median 100)Replies to reviews: 3 (median 49)
Elliott's Natural FoodsNutritionists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elliott's Natural Foods: 62/100 on this factor. Category median: 95.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elliott's Natural Foods: 81/100 on this factor. Category median: 94.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elliott's Natural Foods: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elliott's Natural Foods: 3/100 on this factor. Category median: 49.F
3

Bar = this company · dark tick = category median.

Star ratings

385 Google reviews we collected

  • 5 stars28975%
  • 4 stars6016%
  • 3 stars205%
  • 2 stars41%
  • 1 star123%

Praise vs complaints

Phrases our text analysis found in 219 written reviews

  • Praise13592%
  • Complaints118%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9565%
  • Price & value1913%
  • Would recommend118%
  • Quality & results107%
  • Speed & response75%
  • Honesty & trust32%
  • Communication11%

What customers talk about

We read 219 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are very friendly and help you find what you're looking for, I recommend them 100%.”
    “I use to love this place but the past year there has been EXTREMELY RUDE PEOPLE.”
  • “Support local, good products, fair prices, great staff!”
    “Way over priced”
  • “I highly recommend you visit to understand what it's like.”
  • “…about an hour in there and I see stuff new all the time keep up the good work at Elliott's Natural Foods…”
    “Absolutely terrible customer service.”
  • “Great health products and vitamins, good healthy fresh fast foods: sandwiches, snack foods, drinks.”
  • “It's clear that they genuinely care about the health and wellbeing of their customers.”
  • “I paid for our items and then went to talk with him calmly to explain how long I've been shopping at Elliot's and how we go out of our way to support…”

People customers mention

  • Sacramento 5 reviews
  • Elliotts 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

TommieLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My go to store for vitamins +, for years. Natural products e.g., honey, cinnamon, vitamins and supplements, toothpaste, coconut oil and a variety of other products. Employees always knowledgeable and very helpful.

MrLarbear849 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Great store. Friendly staff. My only complaint is they close way too early. It's difficult for me to make it there after work when they close so early.

PaulLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is a Super Fun Store to shop at :) This is where my wife introduced me to Ear Candles. This is the best and most natural way to clean the ear wax from your ears! If you haven’t tried it yet, I’d say please do try. They also have many other cool and natural items to choose from. The only negative is they are a bit pricey!

James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I walked in and they had what I needed. So it was all good. They were very helpful. And I have a wide selection of all different kinds of health products.

RowanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Support local, good products, fair prices, great staff! This is my go-to store for Dr. Bronners products, loose leaf tea, beauty oils, and incense. Then I enjoy browsing for other cool products they offer. 10/10 recommend.

SallyLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Love the old school health food store vibe! It has a vintage look and feel, and is stocked with a ton of trendy and current health products amid many of the old favorites. It’s probably very tough to keep in the area of fresh produce, but they do have enough to get by on, for snacks and a few basics (apples,…

Photos

Customer reviews

4.6 ★★★★★ 385 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tommie CaptainLocal Guide · 108 reviewsTotal number of Google reviews Tommie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My go to store for vitamins +, for years. Natural products e.g., honey, cinnamon, vitamins and supplements, toothpaste, coconut oil and a variety of other products. Employees always knowledgeable and very helpful.

Response from the owner · 2 months ago

Thank you, Tommie!

MrLarbear849 reviewsTotal number of Google reviews MrLarbear84 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great store. Friendly staff. My only complaint is they close way too early. It's difficult for me to make it there after work when they close so early.

Paul TobiasLocal Guide · 126 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a Super Fun Store to shop at :) This is where my wife introduced me to Ear Candles. This is the best and most natural way to clean the ear wax from your ears! If you haven’t tried it yet, I’d say please do try. They also have many other cool and natural items to choose from. The only negative is they are a bit pricey!

James Lyle Honea5 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I walked in and they had what I needed. So it was all good. They were very helpful. And I have a wide selection of all different kinds of health products.

Sabrina TaylorLocal Guide · 22 reviewsTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great variety of supplements with extrodinary customer service

Rowan EllisLocal Guide · 17 reviewsTotal number of Google reviews Rowan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Support local, good products, fair prices, great staff! This is my go-to store for Dr. Bronners products, loose leaf tea, beauty oils, and incense. Then I enjoy browsing for other cool products they offer. 10/10 recommend.

Don/Pam HarleyLocal Guide · 14 reviewsTotal number of Google reviews Don/Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quite friendly and helpful as always.

Victoria Voskalo2 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alexander Antipov the best

Mary Garcia4 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Son muy amables y te ayudan a encontrar lo que buscas, lo recomiendo 100%

Sally LopezLocal Guide · 112 reviewsTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the old school health food store vibe! It has a vintage look and feel, and is stocked with a ton of trendy and current health products amid many of the old favorites. It’s probably very tough to keep in the area of fresh produce, but they do have enough to get by on, for snacks and a few basics (apples, onions, carrots, fresh salad greens, etc). We were at a local bowling tournament and this was my go-to stop. I was amazed at all the different brands and flavors of cold drinks. Many adaptogen-based drinks, LMNT, coffees and electrolyte and hydrogen refreshing sodas, too. They had a really good selection of household items, incense, health and body care, supplements, and discounted items. Definitely a gem in an older part of town with most of the nicer things being chains and strip malls. I would shop again.

Response from the owner · 7 months ago

Thanks for stopping by! We appreciate you :)

Elliott's Natural Foods on Google Maps →

Business details