Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Eluma Laser and Aesthetics logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Eluma Laser and Aesthetics

Jacksonville Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 20 hair removal services · 4.9★ from 427 Google reviews

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Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eluma Laser and Aesthetics is better than 93% of hair removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eluma Laser and Aesthetics is better than 91% of hair removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eluma Laser and Aesthetics is better than 100% of hair removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eluma Laser and Aesthetics is better than 100% of hair removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eluma Laser and Aesthetics is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eluma Laser and Aesthetics is better than 100% of hair removal services.A
100

Reviews for your job

Customers hired Eluma Laser and Aesthetics for 8 kinds of job.

Eluma Laser and Aesthetics for lip fillers

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Lip fillers”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 18 Google reviews tagged “Lip fillers”

Monica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

OMG!!!! Ashley was amazing!!! She was very gentle and she talked me thru the whole procedure. If you are looking to enhance your lips just a hair or remove those lip wrinkles then Eluma Laser and Aesthetics is for you. And definitely ask for Ashley!

Lip fillers
Misty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ashley was fantastic! I was very nervous when I walked in but as soon as she started talking to me about the process I felt at ease as well as during the process. And my lips look better then I could have imagined! Love it!

Lip fillers
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eluma medspa had the best staff they are phenomenal so nice, and very informative.

BOTOX treatmentsLip fillers
IleanaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am so happy to say that I finally found my place to go 2! Ashley has the patience of a saint, not to mention the soft touch. She is very caring making sure you’re comfortable and you look great, not over done. I will definitely go back for everything else. I also want to say that the girl at the front desk was…

Lip fillers
Erica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ashley is amazing!!! Always professional and knowledgeable. Great location, clean and the staff is the best!! Highly recommend Eluma!

Lip fillers
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ashley is the best! She takes the time to explain the procedure and goes over your concerns. I go to her for all my facial needs.

Dysport treatmentLip fillers
Kaitlyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down the best botox and lip filler I have ever gotten! Ashley, is so precise and detailed in the aftercare. I will definitely be back!

BOTOX treatmentsLip fillers
brit9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ashley is absolutely amazing at what she does! It was my first time getting lip filler, she explained everything so well & made sure I was comfortable through it all. It’s been 2 days & they look so good! Will definitely be going back!!

Lip fillers
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been coming here for a while This place is amazing, from the front desk staff to the injectors. Ashley is the best, and always takes great care of you for that perfect natural look

BOTOX treatmentsLip fillers
Terri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bailee was informative and professional. Appreciate her candor and advice!

BOTOX treatmentsLip fillers
Kayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been multiple times and am very pleased each time. I have seen two different doctors and both were very sweet, professional and very thorough. Will always come back.

BOTOX treatmentsLip fillers
Ally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bailey is does amazing and is always very precise, always does exactly how I want them to look

Lip fillers
Sydney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was my first time getting lip fillers and they made me feel at home and very comfortable. I had no stress or anxiety after being talked through the procedure. The interior was absolutely adorable. I am so excited to return and get more procedures here

Lip fillers
nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ashley so professional and very experienced. The staff is so kind and courteous!

BOTOX treatmentsLip fillers
kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Such a relaxing and beautiful office. My services were done with skilled professionals. I highly recommend Baylee for any service. I left with good post instructions and the products needed to continue my after care. Thank you and will certainly look forward to my next procedure.

BOTOX treatmentsJUVÉDERM treatmentsLip fillers
Sherry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BOTOX treatmentsDermaplaningLip fillers
aubrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Lip fillers
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dysport treatmentLip fillers

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
BOTOX treatments54—
Lip fillers18—
Microneedling15—
Dysport treatment14—
HydraFacial8—
Ultherapy5—
Dermaplaning5—
JUVÉDERM treatments5—

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