Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
Google reviewers rate Eluma Laser and Aesthetics 4.9 out of 5 based on 427 reviews, with the owner responding to 97% of comments. Customers frequently praise the knowledgeable staff, professional communication, and competitive monthly pricing for services like laser hair removal, lip fillers, and facials. Positive feedback highlights welcoming front desk interactions and thorough consultations that set realistic expectations. However, some lower-rated reviews cite specific issues, including delayed responses to email inquiries about service corrections and unexpected results from cosmetic injections.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
427 Google reviews we collected
Phrases our text analysis found in 339 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 339 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They have so many different services they offer and they have nice monthly specials!”
“I literally can’t stop looking in the mirror 😍 10/10 recommend, I’ll definitely be back.”
“I've been seeing Ashley and Bailey for laser, Sculptra, VI Peel and other treatments for years, and I can't recommend them highly enough!”
“Great pricing professional and knowledgeable staff-Great experience.”
“She made me feel very comfortable and communicated openly about what areas would be best to treat.”
“I’ve been coming here regularly, and honestly, their service and customer care are absolutely amazing!”
“Both experiences felt personalized, professional, and focused on long-term, natural results rather than quick fixes or over-treating.”
“The prices are also fair, especially with sales and specials.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Eluma Laser and Aesthetics for 8 kinds of job. Pick one to see what they paid and said.
I’ve become a client recently and I’m so happy with the staff & services! Even the front desk is fabulous ❤️
I just love going to see Ashley at Eluma MedSpa. They have so many different services they offer and they have nice monthly specials! Highly recommend!
One of the best med spas I’ve been too. I’m definitely coming back! Great pricing professional and knowledgeable staff-Great experience.
If you’re needing lip injections or fillers, Ashley is THE BEST! And if you don’t need them, she will tell you. Another reason I love her.
I’ve been coming here regularly, and honestly, their service and customer care are absolutely amazing! I had laser treatments done here, and they did an incredible job. They are very professional, knowledgeable, and truly care about their clients. Ashley Stauffer, APRN, and Baylee Joudi, APRN, are both amazing at…
What a wonderful and friendly place. Staff is helpful and knowledgeable.. And results are perfection.
| Job | Reviews | Category typical |
|---|---|---|
| BOTOX treatments | 54 | — |
| Lip fillers | 18 | — |
| Microneedling | 15 | — |
| Dysport treatment | 14 | — |
| HydraFacial | 8 | — |
| Ultherapy | 5 | — |
| Dermaplaning | 5 | — |
| JUVÉDERM treatments | 5 | — |
4.9 ★★★★★ 427 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’ve become a client recently and I’m so happy with the staff & services! Even the front desk is fabulous ❤️
I just love going to see Ashley at Eluma MedSpa. They have so many different services they offer and they have nice monthly specials! Highly recommend!
One of the best med spas I’ve been too. I’m definitely coming back! Great pricing professional and knowledgeable staff-Great experience.
If you’re needing lip injections or fillers, Ashley is THE BEST! And if you don’t need them, she will tell you. Another reason I love her.
Perfect as always!
I’ve been coming here regularly, and honestly, their service and customer care are absolutely amazing! I had laser treatments done here, and they did an incredible job. They are very professional, knowledgeable, and truly care about their clients. Ashley Stauffer, APRN, and Baylee Joudi, APRN, are both amazing at what they do. I would give them more than 5 stars if I could! ⭐️⭐️⭐️⭐️⭐️
Hi Mali, thank you so much for the 5 stars and lovely review! We greatly appreciate it and appreciate you <3
11/10
Hi Cressey, thank you so much for your review <3 We greatly appreciate it! Have a blessed day!
What a wonderful and friendly place. Staff is helpful and knowledgeable.. And results are perfection.
Dana, thank you so much for the 5-Star review. It was a pleasure having you in!
Excellent service. Friendly staff. Painless in and out. Looking forward to my next visit! Bailey did great and the front desk women were awesome.
Hi Chris, thank you so much for the 5 star review! We greatly appreciate it. Thank you for the shoutout to baylee and our staff :)
I’m very disappointed with my experience at Eluma. I reached out by email because I wanted to come in for a correction, but unfortunately I never received a response. I expected better communication and customer service, especially when I was trying to address an issue with my service. It’s frustrating to be left without any follow up after taking the time to reach out. I hope they can improve their communication with clients in the future.
Hi Snezhana, we triple checked our email (including our spam) and did not see an email from you. We recommend calling the office for best response as our email system is often overloaded with spam. Thank you :)
Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
