iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%45+3.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 91 makeup artistsiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★482 Google reviews · 24 photos
96%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
46%reviews answered by the owner
$58typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Elysian Salon and Spa 4.9 out of 5 based on 482 reviews, highlighting skilled stylists who provide accurate cuts, color, and perm services while maintaining a welcoming environment. Customers frequently praise the staff's communication, punctuality, and ability to accommodate specific requests, including same-day fixes and detailed consultations. However, recurring complaints in lower-rated reviews cite issues with color accuracy, poor communication regarding service corrections, and billing disputes for additional treatments.
Google rating: 4.9 out of 5 from 482 reviews (96% five-star).
Reviews on this page: 482 Google reviews (413 with written comments, 25 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 22, 2026.
Service: Makeup Artist serving Lenexa, Kansas.
Data from Google, last updated October 27, 2026.
Score profile vs other makeup artists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Elysian Salon and SpaMakeup Artists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elysian Salon and Spa: 92/100 on this factor. Category median: 96.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elysian Salon and Spa: 90/100 on this factor. Category median: 94.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elysian Salon and Spa: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elysian Salon and Spa: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elysian Salon and Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elysian Salon and Spa: 45/100 on this factor. Category median: 48.C
45
Bar = this company · dark tick = category median.
Star ratings
482 Google reviews we collected
4.9of 5
5 stars46596%
4 stars82%
3 stars20%
2 stars41%
1 star31%
Praise vs complaints
Phrases our text analysis found in 413 written reviews
97%praise
Praise42897%
Complaints153%
Price
What customers reported paying
$58-34% vs typical makeup artists
Middle half of what 151 customers paid ($43–$119) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14332%
Quality & results12729%
Would recommend5813%
Communication4310%
Speed & response317%
Honesty & trust235%
Price & value184%
What customers talk about
We read 413 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was patient, took the time to go over products, how to apply them, and how to help improve my curls.”
“She was incredibly thorough, paid attention to every detail, and made sure I had everything I needed to be comfortable.”
“I have been getting perms for many years and this was by far the worst.”
“5 stars for Betty who always makes my hair look great.”
“I will not return.”
“She listened to all my concerns and wants which quickly put me at ease and I knew I was in good hands.”
“Poor communication.”
“Called to fix hair color gone wrong and able to get in same day.”
“Needless to say, THIS is my new salon and Hannah earned my trust on the first try!”
“She did a beautiful blonde tone high light and trim at a very fair price.”
“What a rip off.”
People customers mention
Kyla22 reviews
Betty18 reviews
Michelle16 reviews
Hannah10 reviews
Tiffany10 reviews
Olivia10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Elysian Salon and Spa for 8 kinds of job. Pick one to see what they paid and said.
ConnorLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
5 stars for Betty who always makes my hair look great. Thankful for her as a post partum mom with little time for self care. She is wonderful with my “lived-in blonde” - but is also fantastic with vivids!
0 stars for Darcy, the receptionist, who was rude to me because I had my baby with me (because he was babbling…
Sandra5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I've been looking for a good salon for a long time. I saw the name and knew it was for me. Everyone is so friendly. My stylist Brian has me for life cut my hair exactly as we discussed going back for color next week.
Paid $40–60Shampoo & conditioning
Jessica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The environment was warm and welcoming. Clare was amazing. She helped me figure out the best cut for my hair type.
KatieLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I just went to Clare to have a cut and color with highlights. She was incredible, I'm happier with my color than I've ever been! I gave her some direction, and let her have a little room to make decisions and I couldn't be happier! I've found my new stylist!
Paid $200+HaircutHair highlightingHair coloring
Clarissa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had Clare do a deva cut and she was wonderful! She was patient, took the time to go over products, how to apply them, and how to help improve my curls. My hair finally feels balanced, extra healthy, and super cute.
Paid $40–60Curly hair
Mary5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Hannah was great ! My first time experience at the salon . Nice , clean and professional. I will be back . Thank you for welcoming me and the service was amazing!
5 stars for Betty who always makes my hair look great. Thankful for her as a post partum mom with little time for self care. She is wonderful with my “lived-in blonde” - but is also fantastic with vivids!
0 stars for Darcy, the receptionist, who was rude to me because I had my baby with me (because he was babbling in my lap) and told my friend’s daughter to “be quiet” for talking at a normal volume to her mother.
I've been looking for a good salon for a long time. I saw the name and knew it was for me. Everyone is so friendly. My stylist Brian has me for life cut my hair exactly as we discussed going back for color next week.
Price: $40–60
Services: Shampoo & conditioning
Atmosphere: Energetic, Modern
Maintenance: Pristine
Jessica Smith2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
I just went to Clare to have a cut and color with highlights. She was incredible, I'm happier with my color than I've ever been! I gave her some direction, and let her have a little room to make decisions and I couldn't be happier! I've found my new stylist!
I had Clare do a deva cut and she was wonderful! She was patient, took the time to go over products, how to apply them, and how to help improve my curls. My hair finally feels balanced, extra healthy, and super cute.
Price: $40–60
Services: Curly hair
Atmosphere: Energetic
Maintenance: Well-kept
Michelle SieveLocal Guide · 16 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Hanna is the best and really knows what she's doing when it comes to my curls!! I always love my hair when I leave.
Not only that, but at my last visit she pointed out to me that my hair was coming in a different texture than usual and asked if I had been through any hormonal changes, which prompted me to visit my doctor. Found out that I have vitamin D deficiency as well as another health issue we're looking into. I would've never connected the dots if she hadn't been paying attention and said something!
Chris HLocal Guide · 77 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
How can you live in Johnson County and not try a hair salon voted "BEST IN JOHNSON COUNTY"?!? So I did, and the hype is well-deserved.
Elysian is in an unassuming shopping strip in Lenexa which I've driven by hundreds of times. I called at 9a for an appointment and got in that afternoon. Hannah asked what I envisioned, and with her guidance she meticulously made my crappy hair look like I was ready for a walk on the red carpet. Couldn't have been more pleased and the price was surprisingly modest (about 50% less than what Scissors & Scotch AND higher quality).
Needless to say, THIS is my new salon and Hannah earned my trust on the first try! Highly recommend!
C H7 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Great experience! Called to fix hair color gone wrong and able to get in same day. Friendly and inviting from phone to service interaction. Bryan was great! Thank you! ❤️
Services: Hairstyling, Hair coloring
elizabeth winchell9 reviewsiTotal number of Google reviews elizabeth has written across all businesses on Google Maps, not just this one.
