iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%92+28.3Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★104 Google reviews · 24 photos
99%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
49%reviews answered by the owner
$146typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the salon five stars based on 104 reviews, highlighting skilled haircuts, color services, and blowouts. Customers frequently praise the stylists for their patience, detailed explanations, and ability to match specific style requests in a welcoming environment. One low-star review notes a lack of communication regarding a rescheduling request and an unexpected late fee charge.
Google rating: 5.0 out of 5 from 104 reviews (99% five-star).
Reviews on this page: 104 Google reviews (101 with written comments, 34 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: October 26, 2026.
Service: Hair Salon serving Edinburg, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Ember and Stone Hair StudiosHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ember and Stone Hair Studios: 96/100 on this factor. Category median: 88.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ember and Stone Hair Studios: 92/100 on this factor. Category median: 84.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ember and Stone Hair Studios: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
104 Google reviews we collected
5.0of 5
5 stars10399%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 101 written reviews
99%praise
Praise15299%
Complaints21%
Price
What customers reported paying
$146+150% vs typical hair salons
Middle half of what 42 customers paid ($91–$282) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend4227%
Staff & attitude4026%
Quality & results3925%
Honesty & trust2013%
Communication106%
Speed & response21%
Price & value11%
What customers talk about
We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend her and will definitely return in the future!”
“Elisa has a lot of expertise and very happy with the service.”
“She is the sweetest girl and always does such a great job on my hair.”
“She transformed my hair while protecting its health and integrity every step of the way.”
“She always explains the process and collaborates on what will look good.”
“And on top of that, babylight appointments can take a very long time, but Elisa is so fun to hang out with, she makes it feel like it goes by so quick.”
“Great service and great price!”
People customers mention
Elisa37 reviews
Leah32 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ember and Stone Hair Studios for 8 kinds of job. Pick one to see what they paid and said.
Social6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 15 hours ago★★★★★
Leah is AMAZING!! She is the sweetest girl and always does such a great job on my hair. I love her style. Elise is also super amazing. You cannot go wrong with Ember+Stone. These girls are talented and are great with fun and modern styles.
Aquarius3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The before and the amazing after! Elisa, is so thoughtful and makes the process so fun! Loved my hair cut, hair styling and color choice. Elisa has a lot of expertise and very happy with the service.
Paid $180–200HaircutHairstylingBlowdry
CassandraLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My time with Elisa today was excellent. I relied on her guidance, and she helped fix my hair while we enjoyed a great conversation. I highly recommend her and will definitely return in the future!
Paid $80–100Bang trimHaircut
Aliza6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Loved my haircut with Leah! I have fine hair and she really did an amazing job at giving my hair life. Definitely recommend ❤️
Paid $80–100Haircut
Aracely5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Super happy with how my hairstyle came out! Leah really outdid herself! I wanted long layers and I got that and much more. My hair now has texture and volume after 4 years from my last haircut. Definitely recommend booking her for hair services. I will be booking future haircuts for sure. Thanks Leah😁
Paid $80–100BlowoutsHaircut
Melissa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Got a haircut with Elisa my over experience was great felt so relaxed and got what I wanted love my hair 🥰
Leah is AMAZING!! She is the sweetest girl and always does such a great job on my hair. I love her style. Elise is also super amazing. You cannot go wrong with Ember+Stone. These girls are talented and are great with fun and modern styles.
Price: $100–120
Services: Blowouts, Hair straightening, Hair glazing, Bang trim, Haircut, Hair glossing, Hairstyling, Blowdry, Gloss or Glaze, Hair highlighting, Hair coloring, Ombre hair color
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
Response from the owner · 8 months ago
Thank you so much for your kind words and for taking the time to write such a thoughtful review. We look forward to seeing you at your next visit :)
Aquarius3 reviewsiTotal number of Google reviews Aquarius has written across all businesses on Google Maps, not just this one.
The before and the amazing after! Elisa, is so thoughtful and makes the process so fun! Loved my hair cut, hair styling and color choice. Elisa has a lot of expertise and very happy with the service.
Cassandra Champion Duran, REALTORLocal Guide · 12 reviewsiTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
My time with Elisa today was excellent. I relied on her guidance, and she helped fix my hair while we enjoyed a great conversation. I highly recommend her and will definitely return in the future!
Price: $80–100
Services: Bang trim, Haircut
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
dalorian castillo5 reviewsiTotal number of Google reviews dalorian has written across all businesses on Google Maps, not just this one.
I’ve been going to Elisa for a year now. I had never colored my hair before so having someone as knowledgeable, patient, and overall such a lovely person has been a blessing. She always explains the process and collaborates on what will look good. Her space is well kept and in a great location, I HIGHLY recommend booking here.
Services: Blowouts, Bang trim, Haircut, Gloss or Glaze, Hair coloring, Balayage
Jen CLocal Guide · 23 reviewsiTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Elisa does amazing work and really walks you through the process. Her recommendations for my hair always come out amazing! Regardless of who you go with these two ladies do an amazing job at ember and stone hair studios! Don’t miss on a hair transformation!
christina holden2 reviewsiTotal number of Google reviews christina has written across all businesses on Google Maps, not just this one.
I highly recommend Elisa & Leah both ladies are very professional .. from the very start w my consultation i knew I was in the right hands .. very knowledgeable on all hair types & colors!!
Aliza Gonzalez (Aliza Jane)6 reviewsiTotal number of Google reviews Aliza has written across all businesses on Google Maps, not just this one.
