Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Ember and Stone Hair Studios logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%92+28.3Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Ember and Stone Hair Studios

Edinburg, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 104 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ember and Stone Hair Studios is better than 96% of hair salons.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ember and Stone Hair Studios is better than 92% of hair salons.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ember and Stone Hair Studios is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ember and Stone Hair Studios is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ember and Stone Hair Studios is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ember and Stone Hair Studios is better than —% of hair salons.–
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Reviews for your job

Customers hired Ember and Stone Hair Studios for 8 kinds of job.

Ember and Stone Hair Studios for hair hydration treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair hydration treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 19

All 7 Google reviews tagged “Hair hydration treatments”

Sonia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Leah is the best . She is my fountain of youth every time I go in there I got my grays all out and she just makes me feel youthful once I walk out the vibe is vibing . My hair looks amazing and I get a lot of compliments on it so I know that she did Her magic on me. I definitely recommend Leah.

HairstylingBlowdryCurly hair
iratherrate11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Leah is the best! I’ve finally found a hairdresser who makes me feel comfortable and does a fantastic job. My haircut and coloring is beautiful. I’m extremely happy with my services. Both ladies at Ember and Stone are so kind and attentive. I’m so grateful.

Paid $200+HaircutHair glossingHair highlighting
Hanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Elisa is my stylist here in America. I came from Europe and spent a long time looking for someone who truly understood me. Elisa understands me from just a few words, knows exactly how to create beautiful haircuts and styling, and always gives great hair care advice. So it honestly feels like I’m sharing a little…

Paid $60–80HaircutBlowdryHair hydration treatments
Yarytza6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been going to Elisa now for over a year and I will follow her anywhere! The appointments can be booked online and a deposit is required which I personally don’t mind at all. As a small business owner and professional this speaks volumes on how much time and effort goes into each and every one of her…

Customer photo from Yarytza's reviewCustomer photo from Yarytza's reviewCustomer photo from Yarytza's review
Paid $200+Bang trimHaircutHair highlighting
Mariana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Leah is absolutely amazing! She always makes you feel comfortable and takes incredible care of your hair. She really listens to what you want and makes sure you leave loving the final result. I absolutely love my hair every time, and her attention to detail is unmatched. Highly recommend Ember&Stone to anyone…

HaircutHair coloringOmbre hair color
Alexa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Elisa is absolutely amazing! She’s been my go-to hairstylist for root retouches, haircuts, and treatments, and she delivers perfect results every single time. Not only is she incredibly skilled, but she’s also one of the nicest, most easy-going people you could ever meet. Her flexibility with scheduling is such a…

BlowoutsHair straighteningHaircut
Suely6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I CANNOT say enough great things about Elisa and Leah. They are both talented, professional, and truly care about their clients. Elisa takes her time to understand what you’re looking for and delivers flawless results every time. Leah’s input and thoughtful suggestions always help bring the final look together…

Paid $140–160BlowoutsHaircutHairstyling

Price

$146+150% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut58$27–$53
Hair coloring29$101–$214
Blowouts23$41–$109
Balayage15$190–$426
Hairstyling14$27–$66
Blowdry14—
Bang trim9—
Hair highlighting9$123–$214

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