Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Emerald City Energy Windows & Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty92−0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Emerald City Energy Windows & Doors

Bothell, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.9★ from 280 Google reviews

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Report card

Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Emerald City Energy Windows & Doors is better than 92% of dog door installation services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Emerald City Energy Windows & Doors is better than 90% of dog door installation services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Emerald City Energy Windows & Doors is better than 92% of dog door installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Emerald City Energy Windows & Doors is better than 100% of dog door installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Emerald City Energy Windows & Doors is better than 100% of dog door installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Emerald City Energy Windows & Doors is better than 68% of dog door installation services.B
68

Reviews for your job

Customers hired Emerald City Energy Windows & Doors for 8 kinds of job.

Emerald City Energy Windows & Doors for window repair

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.22
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 52/100.How Job match is calculatedBuilt only from reviews Google tagged “Window repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Window repair”

David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thank you Kyle Swanson for your coordination of my window repair. Everything went smoothly with outstanding end results.

Not sureWindow repair
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Team was very professional, efficient, and very high quality.

Great priceGeneral window replacementWindow repair
AdamLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From start to finish an absolutely amazing experience! Ron made the whole quote and sales process easy and without pressure to find the rights solutions for our home. The windows themselves are amazing! The install was done with a very professional, thorough and friendly crew. Courtney did an amazing job of leading…

Double pane window installation & replacementGeneral window replacementGlass installation+ Responsiveness+ Punctuality+ Quality
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were on time and great communicators throughout. Workmanship spot on. I hire out a lot of trades, and I will definitely be working with these guys again in the future!

Window installationWindow repair+ Responsiveness+ Punctuality+ Quality
DrewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Window was installed without vacuum seal. Did not replace for months. Rescheduled multiple times only to continue to reschedule. One time the repair guy called me in commute to look for a serial number, which I could not find. In response, he never even showed up and it was weeks until I heard from them again. They…

Window repair− Punctuality− Professionalism
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company. Professional, reasonably priced and a range of options to choose from. Installation work was on time and well done. Sales team is customer and solution focused.

Window installationWindow repair
Len8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

New window installation went OK but one window repair was a series of mistakes. The window was measured three times but was wrong each time. We were told only Frank could install glass in this type of window but after waiting weeks for Frank he showed up with no glass. Apparently no one ordered the glass. Five…

Window installationWindow repair
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Frank did an exceptional job installing a new insulated door sidelight. I used this company several years ago replacing several insulated windows and have been very satisfied. I would use them again when needed. Quality was very good. Again, Frank should be thanked for excellent workmanship.

Glass installationWindow repair+ Responsiveness+ Quality+ Professionalism
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceWindow repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Window installation44—
General window replacement42—
General door installation28—
Sliding glass door installation & replacement20—
Glass installation18—
Double pane window installation & replacement12—
Window repair9—
Vinyl window installation & replacement4—

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