Personal chef service · Mount Pleasant, SC · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 22 home chefsiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★63 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Emily Lane Personal Chef Services LLC five stars based on sixty-three reviews, with the owner responding to every comment. Clients frequently cite the chef's punctuality, clear communication, and ability to accommodate dietary restrictions for events like bachelorette parties and family vacations. Feedback highlights the quality of the food, professional presentation, and the ease of the booking process, with no recurring criticisms noted in the provided excerpts.
Google rating: 5.0 out of 5 from 63 reviews (100% five-star).
Reviews on this page: 63 Google reviews (61 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 9, 2026.
Service: Home Chef serving Mount Pleasant, South Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other home chefs
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
This companyHome Chefs median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Emily Lane Personal Chef Services LLC: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Emily Lane Personal Chef Services LLC: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Emily Lane Personal Chef Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 52.–
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Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
5.0of 5
5 stars63100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
100%praise
Praise81100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend3037%
Staff & attitude2227%
Quality & results1215%
Communication810%
Speed & response79%
Honesty & trust22%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We are so grateful and would recommend you without hesitation!”
“Not only was the food incredible and presentation professional, but she was very friendly and allowed our party to relax and enjoy each other‘s company.”
“From start to finish, the entire experience exceeded our expectations.”
“Very easy to work with, menu selection was superb, and Emily fit right in with our group.”
“She was punctual, friendly, and great at communicating, which was especially nice since we were coming from out of town.”
“I highly recommend booking Chef Emily for any private services as she was genuinely one of the best private chefs I've worked with!”
People customers mention
Charleston9 reviews
Island3 reviews
Palms3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Abe6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had Emily as a personal chef for a college reunion at Folly Beach. It was an amazing experience. Very easy to work with, menu selection was superb, and Emily fit right in with our group. The meal was outstanding and we are already planning on having Emily join us again next year.
Kevin3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Emily was great. Not only was the food incredible and presentation professional, but she was very friendly and allowed our party to relax and enjoy each other‘s company. Highly recommend her.
S13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The booking process & coordination leading up to our dinner was super easy. Chef Emily was delightful to work with, & our dinner was devine!
NickLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Absolutely awesome experience, chef Emily is the best! Cooked for over 18 people and special meals for the kids!! Thanks so much!
Janet4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We’ve enjoyed Emily so much over the years! Her dinners she has prepared for us have been amazing!
Sallie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Chef Emily is the very best and everything we wanted to help make our family vacation memorable! She was punctual, friendly, and great at communicating, which was especially nice since we were coming from out of town. And, not to mention, she was the perfect private chef for our small party. Everything she made was…
We had Emily as a personal chef for a college reunion at Folly Beach. It was an amazing experience. Very easy to work with, menu selection was superb, and Emily fit right in with our group. The meal was outstanding and we are already planning on having Emily join us again next year.
Response from the owner · 2 months ago
Thanks Abe. I enjoyed your company as well and I’m so glad you all enjoyed the food so much.
Bridget Hampson5 reviewsiTotal number of Google reviews Bridget has written across all businesses on Google Maps, not just this one.
Chef Emily is incredible! We hired her to prepare a special anniversary dinner for my parents while we were vacationing on Kiawah Island, and it was truly one of the highlights of our trip.
While our family was out on a dolphin cruise, Emily was busy creating an amazing meal at the house. When we returned, a beautifully prepared appetizer was waiting for us, and it was the perfect way to begin the evening. We settled in, enjoyed time together, and before we knew it, dinner was being served.
Every dish was beautifully presented and absolutely delicious—without a doubt the best meal we had during our entire vacation. Emily made the evening feel so effortless and special as we celebrated my parents’ anniversary. From start to finish, the entire experience exceeded our expectations.
Thank you, Emily, for giving our family such a memorable evening. We are so grateful and would recommend you without hesitation!
Response from the owner · 2 months ago
Wow!! Thank you Bridget. I enjoyed cooking for all of you too!
Kevin Anderson3 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Emily was great. Not only was the food incredible and presentation professional, but she was very friendly and allowed our party to relax and enjoy each other‘s company. Highly recommend her.
Response from the owner · 3 months ago
Thank you Kevin. What a kind thing to say. I thoroughly enjoyed your group as well.
S T13 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Chef Emily is the very best and everything we wanted to help make our family vacation memorable! She was punctual, friendly, and great at communicating, which was especially nice since we were coming from out of town. And, not to mention, she was the perfect private chef for our small party. Everything she made was a hit from the summer salad to the fresh fish to the dessert. Would highly recommend and can’t wait to use her again when we return.
Response from the owner · 5 months ago
Sallie, It was so nice to meet all of you. I’m So glad you all loved the food. I too enjoyed working with you.
Olivia Arena3 reviewsiTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Chef Emily was AMAZING! We hired her to cook a private dinner for my bachelorette party and it was by far the best meal we had all weekend. She was kind, professional, and took care of everything from start to finish. Not to mention, her homemade peanut butter pie was to die for. If you are looking for an amazing chef and an even sweeter person, look no further! Thank you again, Chef Emily!
Response from the owner · 5 months ago
Liv your words are so kind, thank you. It seemed to me that you surround yourself with some fabulous people. I was so happy to get to be with you and share my food with you. I wish you the very best in your upcoming marriage.
Erin Harrison7 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Chef Emily was amazing and I can confidently say that this was the best food we ate in Charleston all weekend! She was responsive, early the day of, personable, and truly provided us with a wonderful experience for my sister’s bachelorette party. Would 100% hire her again for any home event!
Response from the owner · 5 months ago
Thank you Erin. I loved getting to chat with you and helping celebrate Liv's bachelorette. I'm so glad y'all loved the food too.
Courtney Wachal12 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Omg Emily’s food was to die for! She made the most perfect gourmet dinner and brunch for our girls trip to Kiawah Island. She takes every opportunity to go the extra mile, to include serving wine, fresh flowers on the table, and impeccable table display. Highly recommend!
Response from the owner · 6 months ago
What a joy it was to serve you Courtney. So glad I could add to the fun of your girl's weekend!
