Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%64+9.6Craft & service 20%92+18.4Value 10%59+5.9Momentum 8%96+7.7Track record 7%78+5.5Accountability 5%80+4Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREEmpire Window Cleaning
Kansas City, MO · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 38 window cleaning services · 4.9★ from 175 Google reviews
Report card
Percentile vs other window cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Empire Window Cleaning is better than 20% of window cleaning services.D
20
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Empire Window Cleaning is better than 64% of window cleaning services.B
64
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Empire Window Cleaning is better than 92% of window cleaning services.A
92
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Empire Window Cleaning is better than 59% of window cleaning services.C
59
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Empire Window Cleaning is better than 96% of window cleaning services.A
96
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Empire Window Cleaning is better than 78% of window cleaning services.B
78
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Empire Window Cleaning is better than 80% of window cleaning services.A
80
Reviews for your job
Customers hired Empire Window Cleaning for 6 kinds of job.
Empire Window Cleaning for window repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 32%Reasonable 68%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Interior & exterior window cleaning | 89 | — |
| Window washing | 19 | — |
| Gutter cleaning | 16 | — |
| Glass & mirror cleaning | 6 | — |
| Rooftop/skylight cleaning | 6 | — |
| Power/pressure washing | 4 | — |
