iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#323 of 364 photographersiPosition by Experts Score among all companies we track in this category. · better than 11%
4.9★★★★★564 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Enchanted Photography by Marla Michele Must at a glance
Google reviewers rate Enchanted Photography by Marla Michele Must 4.9 out of 5 stars based on 564 reviews, with the owner responding to 48% of comments. Clients frequently praise punctuality, communication, and the quality of senior, equestrian, and family portraits, noting that the photographer helps subjects feel comfortable while utilizing natural light. However, some low-star reviews cite high costs, limited photo rights, and allegations of unprofessional behavior or aggressive legal actions regarding negative feedback.
Google rating: 4.9 out of 5 from 564 reviews (96% five-star).
Reviews on this page: 564 Google reviews (511 with written comments, 74 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: October 28, 2026.
Service: Photographer serving Dearborn, Michigan.
Data from Google, last updated November 5, 2026.
Score profile vs other photographers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyPhotographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Enchanted Photography by Marla Michele Must: 89/100 on this factor. Category median: 99.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Enchanted Photography by Marla Michele Must: 91/100 on this factor. Category median: 99.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Enchanted Photography by Marla Michele Must: 95/100 on this factor. Category median: 100.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Enchanted Photography by Marla Michele Must: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Enchanted Photography by Marla Michele Must: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Enchanted Photography by Marla Michele Must: 66/100 on this factor. Category median: 63.B
66
Bar = this company · dark tick = category median.
Star ratings
564 Google reviews we collected
4.9of 5
5 stars54496%
4 stars20%
3 stars00%
2 stars20%
1 star163%
Praise vs complaints
Phrases our text analysis found in 511 written reviews
97%praise
Praise52697%
Complaints183%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1354%
Reasonable833%
Overpriced00%
Not sure313%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18634%
Would recommend14527%
Quality & results10018%
Speed & response387%
Communication387%
Price & value214%
Honesty & trust163%
What customers talk about
We read 511 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She gives her undivided attention to her clients and is respectful of time and place.”
“Marla is very talented and we highly recommend her!”
“I would not recommend her to anyone I know.”
“She is incredibly detail oriented and it shows in her beautiful work.”
“She has such a gift for putting young dancers at ease, they were nervous at first but within minutes they were laughing, and enjoying the process.”
“She is incredibly kind, welcoming, and so easy to work with.”
“Marla is very talented in her photography, and her service is worth every penny!”
“The prices are ridiculous, and certainly not worth it for such a bad experience all around.”
“She has a genuine eye for photography, and I can already tell, these pictures will be exactly what I hoped for.”
People customers mention
Detroit7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Enchanted Photography by Marla Michele Must for 4 kinds of job. Pick one to see what they paid and said.
MMary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
On my wife’s birthday, I bought her a session with Marla to photograph my wife and her two horses. I had researched equestrian photographers and was enamored with her equestrian photos. She definitely fulfilled my expectations! Our sessions with her went very well and her photos were exquisite. She took her time…
Reasonable priceFamily and group
SSamantha5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Marla is absolutely devoted to her craft. She is incredibly detail oriented and it shows in her beautiful work. My family and I enjoyed our photo shoot and had fun with Marla… with two young kids, that’s not something we take for granted! Her photos are something we’ll treasure forever!
Family and group
SSarah8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We came to Marla for graduation photos. She is very talented and has a beautiful creative eye for areas that I would have never considered for photos. She has the skills to bring out the beauty in every day environments. Its very interesting to watch her work. She gives her undivided attention to her clients and is…
Reasonable priceSenior class photography
AAngie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Marla did senior pictures for our daughter and they turned out amazing. Marla was so great to work with and knew exactly the best shots to take that highlighted our daughter. Our daughter grew up dancing and she incorporated dance shots so that would be reflected as part of her story along with traditional shots.…
Senior class photography
EErin8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We recently used Enchanted Photography for my daughter's senior photos, and the entire experience was absolutely wonderful. Marla is a true artist! She is incredibly kind, welcoming, and so easy to work with. She shot entirely outdoors using natural light, and the lighting in our session was absolutely perfect. The…
Great priceSenior class photography
EElla1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I would definitely recommend her for any parents or kids looking for a photographer for senior photos! She told me exactly how to pose and what to do with excellent pacing. She made me feel super comfortable and was very welcoming!
On my wife’s birthday, I bought her a session with Marla to photograph my wife and her two horses. I had researched equestrian photographers and was enamored with her equestrian photos. She definitely fulfilled my expectations! Our sessions with her went very well and her photos were exquisite. She took her time and she was able to get both horses looking great as well as my wife. We couldn’t be more happy with her work and her diligence to get it just right!
Price assessment: Reasonable price
Services: Family and group
S
Samantha Foon5 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Marla is absolutely devoted to her craft. She is incredibly detail oriented and it shows in her beautiful work. My family and I enjoyed our photo shoot and had fun with Marla… with two young kids, that’s not something we take for granted! Her photos are something we’ll treasure forever!
Services: Family and group
B
Brianne Williams3 reviewsiTotal number of Google reviews Brianne has written across all businesses on Google Maps, not just this one.
We came to Marla for graduation photos. She is very talented and has a beautiful creative eye for areas that I would have never considered for photos. She has the skills to bring out the beauty in every day environments. Its very interesting to watch her work. She gives her undivided attention to her clients and is respectful of time and place.
I highly recommend her!!!
Price assessment: Reasonable price
Services: Senior class photography
A
Angie Choukourian2 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Marla did senior pictures for our daughter and they turned out amazing. Marla was so great to work with and knew exactly the best shots to take that highlighted our daughter. Our daughter grew up dancing and she incorporated dance shots so that would be reflected as part of her story along with traditional shots. Marla is very talented and we highly recommend her!
Services: Senior class photography
E
Erin Whitkopf8 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
We recently used Enchanted Photography for my daughter's senior photos, and the entire experience was absolutely wonderful. Marla is a true artist! She is incredibly kind, welcoming, and so easy to work with. She shot entirely outdoors using natural light, and the lighting in our session was absolutely perfect. The previews we've seen are stunning, and we are so excited to see the final edited gallery soon. If you are looking for gorgeous, artful senior portraits, I highly recommend Marla!
Price assessment: Great price
Services: Senior class photography
E
Ella Threlkeld1 reviewiTotal number of Google reviews Ella has written across all businesses on Google Maps, not just this one.
I would definitely recommend her for any parents or kids looking for a photographer for senior photos! She told me exactly how to pose and what to do with excellent pacing. She made me feel super comfortable and was very welcoming!
D
Dion Bryant3 reviewsiTotal number of Google reviews Dion has written across all businesses on Google Maps, not just this one.
Marla is amazing!! She makes you feel so confident and comfortable during your session. She pays such good attention to detail and makes you feel like your best self! I couldn’t be more please with my experience! If you are looking for someone with great prices and photos, Marla is the photographer to go to!
Price assessment: Great price
Services: Senior class photography
C
Ciarra Bass2 reviewsiTotal number of Google reviews Ciarra has written across all businesses on Google Maps, not just this one.
This experience was amazing! Marla is so talented and creative, and I wouldn’t want anyone else to take my senior photos. She knew the best spots for photos and had stunning poses. She has a genuine eye for photography, and I can already tell, these pictures will be exactly what I hoped for. It was so fun working with her, and I would highly recommend her.
