Experts Reviews · Company report
Energy Services Air Conditioning & Heating Co. & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Energy Services Air Conditioning & Heating Co. & Electrical

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Services Air Conditioning & Heating Co. & Electrical is better than 86% of boiler installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Services Air Conditioning & Heating Co. & Electrical is better than 99% of boiler installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 97% of boiler installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Services Air Conditioning & Heating Co. & Electrical is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 59% of boiler installers.C
59

Reviews for your job

Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.

Energy Services Air Conditioning & Heating Co. & Electrical for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$611
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “A/C system repair”

Steven9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend Energy Services Air Conditioning & Heating. They are thorough, knowledgeable, insightful and, most importantly, trustworthy. They stood behind their previous work and made sure everything was right, which says a lot about the company and how they treat their customers. Andrew and Mohammed were both…

Great priceHVAC system repairA/C system repairThermostat repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

As a custom home builder, I can truly say this was the top of the line service. I appreciate you coming out and taking care of this problem in such a short time frame. The staff was fantastic to work with. Thanks again to Joe & Hailey for all your help!

A/C system repair
Willie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

On the morning of July 24th, the temperature was headed towards 90+ degrees. As my wife and I were finishing breakfast, I notice that the AC unit outside the house was making more noise that usual. This was pretty easy to tell because you don't normally hear anything. I went outside for a closer look, and sure…

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Sandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional and knowledgeable technician! Very detailed, explained everything ! Thanks Brandon !

Paid $1–200Great priceA/C system maintenanceA/C system repair
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service done professionally, on time and reasonably priced.

Paid $200–400Reasonable priceA/C system repair
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service tech and company!

Paid $200–400Reasonable priceHVAC system repairA/C system repair
MacaylaLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We were pleasantly surprised by our experience for an A/C repair today. First, from a company stand point, they know what they're doing with their employees. We worked with Zack and Dan and both were exceptional. The company had Dan out to our house within one hour of our A/C not working. He was super kind and easy…

Paid $1–200Great priceA/C system repair
kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Drew and Yahir texted ahead, showed up when expected and did a wonderful job of trouble shooting my poor old air conditioner. Drew made sure that I was informed of every step of the process and the costs involved. I was very pleased with the total price and result of their relentless effort to fix the multiple issues.

Paid $400–600Great priceHVAC system repairA/C system repair
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This rating is based upon the service of the technician. He was outstanding in every way. Professional, communicative, courteous, and thorough.

Paid $1–200Reasonable priceA/C system repair
BorisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Service was prompt and very professional. Technician arrived on time as scheduled. Good job.

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Carlton10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matt serviced our HVAC. He provided professional friendly service. Great experience!

Paid $200–300Reasonable priceA/C system repair+ Professionalism
MargieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly & thorough!!! Brandon was knowledgeable, helpful, and super nice. It’s hard to believe that you can get that kind of service on a Saturday afternoon. We certainly do appreciate Brandon and Energy Services.

Reasonable priceA/C system repair
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brandon was very helpful, fixed the problem, and offered several recommendations about how to prevent a reoccurrence.

Paid $1–100Reasonable priceA/C system maintenanceCleaningA/C system repair
tena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had my AC unit serviced by Energy Services Air Conditioning and Heating Company for years, and was extremely impressed with their professionalism. The technician Brandon arrived on time, explained the maintenance process clearly, and answered all my questions. My AC is now running much more efficiently after a…

Reasonable priceA/C system maintenanceA/C system repair
Ev3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very impressed with Energy Services from the phone call to advise A/C not working, to immediate fast appointment within hours, to David the technician who was extremely talented in getting our A/C up and running again. Thank you!

Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
Patsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matt did a wonderful job as usual! Very professional!

A/C system repair+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The tech showed up on schedule, quickly diagnosed the problems for both the heating and cooling units. Provided the proper repairs in an extremely timely fashion. Instructed owner on the use of a new thermostat. A high quality job with expert technicians.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Andrew serviced my air conditioner and fixed the problem of the unit going on and off constantly

A/C system maintenanceA/C system repair+ Professionalism
JovanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great experience!!! Very professional folks!

HVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
MelissaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

We needed a capacitor replaced on our air conditioner so my husband called Energy Services. They did a good job with replacing it and the technicians were nice and professional. My issue was with the bill. They charged us a total of $455 to replace a capacitor but didn't break down the charges between parts and…

A/C system repair
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve always had the best experience and professional service with this company. I simply wouldn’t go anywhere else. Chris, the repairman was very courteous, helpful, extremely knowledgeable and kind. Answered all my many questions to the fullest. He is a great person and an asset the company. I called them in…

A/C system repair+ Responsiveness+ Punctuality+ Quality
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason G and Henry A have been consistently great. From new construction install through current date for regular seasonal maintenance calls and a few other visits due to my requested addons/upgrades.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My A/C wasn’t blowing cold air, so we saw Energy Services had lots of good reviews. The tech, Anthony, came to the house, did a diagnostic, found the problem quickly, solved the problem, and was helpful/friendly.

A/C system repair+ Responsiveness+ Punctuality+ Quality
WinstonLocal Guide · 739 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My upstairs AC went out, I called Energy Services Naperville and Holly was very friendly and helpful on the phone, she was able to help me get someone to come out within the hour. Anthony the service tech was very professional, he did a thorough diagnostic and was able to replace a bad part quickly and now my…

A/C system repair+ Responsiveness+ Punctuality+ Quality
Vicki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I couldn't be happier! I will definitely be using them again in the future...if needed!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Byron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our technician Anthony was super helpful and responsive. He even came back at 8:30 pm to finish the job after going out of his way to find a solution. Would definitely recommend.

A/C system repair+ Responsiveness+ Professionalism
Abhinay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am pleased with the technician who worked on my AC. He visited our place on time. He knew what he was doing. He was courteous and finished his job professionally.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike (the technician) did a great job explaining the services, costs, etc. He really seemed to know everything about our hvac system. Highly recommend Energy Services

A/C system repair+ Responsiveness+ Punctuality+ Quality
Claudia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been using Energy Services for many years to do our yearly maintenance on my heating and cooling. This year after the AC was serviced, a few days passed and the AC stopped working. Since it was several years old I figured I'd have to have it replaced. Energy Services came right away to look into this (it was…

A/C system repair+ Responsiveness+ Punctuality+ Quality
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We've used ES for over 25 years in two homes in this area. They've always been professional, very open about services needed, prices, and are on time, neat and the job is always done right. You can't go wrong with ES.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Andra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I can not say enough good things about this company!! They have ALWAYS been very professional and accommodating! We had them install a new HVAC system, they do maintenance every year, and have honored the warranty without issue (unheard of these days)! We had an issue with the air recently, within an hour of my…

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We are long term customers of Energy Services. They are excellent. Recently we had a scheduled service call. The weekend before our furnace motor. I called on a Sunday and within two hours John showed up and made the necessary repairs until the new motor could be delivered during the service call. This is an example…

Heating system maintenanceA/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
cristina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1–100Great priceA/C system repairService not listed
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system repair+ Punctuality+ Professionalism
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Ciara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceA/C system repair+ Professionalism
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
zhiyongLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance549$37–$264
A/C system maintenance143$39–$318
HVAC system repair119$145–$618
Heating system maintenance118$37–$317
Cleaning56$135–$484
A/C system repair39$216–$611
Heating system installation36$1.4k–$2.8k
Heating system repair33$78–$745

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