Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
Energy Services Air Conditioning & Heating Co. & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Energy Services Air Conditioning & Heating Co. & Electrical

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews

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Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Services Air Conditioning & Heating Co. & Electrical is better than 86% of boiler installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Services Air Conditioning & Heating Co. & Electrical is better than 99% of boiler installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 97% of boiler installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Services Air Conditioning & Heating Co. & Electrical is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 59% of boiler installers.C
59

Reviews for your job

Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.

Energy Services Air Conditioning & Heating Co. & Electrical for HVAC duct & vent installation

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5

All 6 Google reviews tagged “HVAC duct & vent installation”

Ian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great communication, friendly, neat and professional

HVAC duct & vent installation
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Keith was informative. However he showed me the proposed work order with full cost from his ipad. He said he would send me this info via email & text message BUT I have not received it. I would like to review info prior to initiation of work

Paid $2,000+Not sureHeating system installationHVAC duct & vent installationInstall AC
Danny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a complete HVAC system including water heater installed by these guys in February. Jeff , Xavi, Scott and Ryan all went above and beyond and did a fantastic job. Daniel just came out to do the first time AC startup and he was fantastic as well. Nice to know there are still companies out there that care about…

Paid $1,000+Reasonable priceHVAC system maintenanceHeating system installationHVAC duct & vent installation
Jenny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Energy Services Company is the absolute best-- highest level of expertise, professionalism and care! We've used this company for several install projects, as well as updating existing systems! Jason, Henry, Scott--- and every team member-- is committed to detail, thoroughness and ensuring everything is installed…

HVAC duct & vent installationInstallationHeating system repair+ Responsiveness+ Punctuality+ Quality
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason G and Henry A have been consistently great. From new construction install through current date for regular seasonal maintenance calls and a few other visits due to my requested addons/upgrades.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance549$37–$264
A/C system maintenance143$39–$318
HVAC system repair119$145–$618
Heating system maintenance118$37–$317
Cleaning56$135–$484
A/C system repair39$216–$611
Heating system installation36$1.4k–$2.8k
Heating system repair33$78–$745

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