Experts Reviews · Company report
Energy Services Air Conditioning & Heating Co. & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Energy Services Air Conditioning & Heating Co. & Electrical

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Services Air Conditioning & Heating Co. & Electrical is better than 86% of boiler installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Services Air Conditioning & Heating Co. & Electrical is better than 99% of boiler installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 97% of boiler installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Services Air Conditioning & Heating Co. & Electrical is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 59% of boiler installers.C
59

Reviews for your job

Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.

Energy Services Air Conditioning & Heating Co. & Electrical for HVAC system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.557
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$264
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 557 Google reviews tagged “HVAC system maintenance” · showing 20

Don14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 hours ago★★★★★

Competent, friendly, efficient. Very pleased with knowledge, explanations and service.

Reasonable priceHVAC system maintenanceHeating system maintenance
Kelli6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Yahir was extremely knowledgeable, friendly & great to work with.

Great priceHVAC system maintenance
Dan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Very professional, courteous, and knowledgeable.

Paid $1–200Reasonable priceHVAC system maintenance
Regina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Caprell from Energy Services is an exceptional technician. He is professional, knowledgeable, kind and most importantly honest. I recommend Energy Services with a high recommendation of Caprell and Leo. It can be a challenge finding service individuals with such characteristics, but I am pleased with having experienced Thank you!

Paid $1–200Not sureHVAC system maintenance
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Yahir did a good job inspevting and cleaning the furnace and humidifier. And this wasn’t a ten minute inspection. It was thorough and he spent over a hour on it all.

Paid $1–200Not sureHVAC system maintenance
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I just had an evaluation/maintenance of my furnace and my cousin's furnace because we both have condos in the same building. Leo Perez was our technician and he is exceptional. He communicated in layman's terms about our furnaces and their condition. He was thorough, efficient, and honestly informed us about the…

Paid $200–400Reasonable priceHVAC system maintenance
kirsten3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Coy was on time, friendly and very efficient in providing routine service. Explained findings and provided next steps/ options.

Paid $1–200HVAC system maintenance
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Mack was very thorough and knowledgeable with the inspection and cleaning of our furnace.

Reasonable priceHVAC system maintenance
Patt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

We had an excellent technician for service, very personable and professional. Susan was great! We would request her again on future maintenance.

Paid $1–200Reasonable priceHVAC system maintenance
Marjorie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

I am a long term customer of Energy Services. I am satisfied with their customer service and products. They have taken great care of my HVAC needs. Mohammed explained recent repairs during scheduled maintenance appointment. He was courteous and knowledgeable.

Paid $1–200Reasonable priceHVAC system repairHVAC system maintenance
Quin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Rakia was friendly, professional and fixed something that we were unaware of. We definitely recommend her and Energy Services.

Paid $1–200Reasonable priceHVAC system repairHVAC system maintenance
DianeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Always friendly and professional service. They arrive when they are supposed to and let you know when they are on their way.

Paid $1–200Reasonable priceHVAC system maintenance
james7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

David was incredibly thorough and professional throughout his service call. He patiently explained his findings and answered all our questions, providing all the data necessary to make an informed decision as to next steps. In addition, David was very pleasant to deal with. I will be using Energy services again. Jim Hoffman

HVAC system maintenance
Suzy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

We have been using Energy Services for over a decade, and the last few years we have consistently had Susan maintaining our HVAC system. She is always professional and thorough, and our system runs perfectly despite being “old.”

Reasonable priceHVAC system maintenance
Leonard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Excellent service appointment with Andrew being a great technician. I highly recommend him for service work from Energy Services.

Paid $1,800–2,000Reasonable priceHVAC system repairHVAC system maintenance
Georgia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Dominic was very polite, on time and efficient.

Reasonable priceHVAC system maintenance
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great service. Technician (Yahir) explained everything thoroughly.

Paid $1–200Reasonable priceHVAC system maintenance
Jerry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Drew was awesome. He gave us all kinds of insights into our system. I am always happy with energy services service. Super happy with this job in particular.

Reasonable priceHVAC system maintenance
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★

The agent who came to our house was a polite and diligent person. He didn’t have all the parts needed but company was quick to try to setup a come back visit for missing part . The only issue is the service was scheduled well in advance and described a four hour window and that window was missed thereby tying up an…

Not sureHVAC system maintenance
Jim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Energy Services is our trusted partner in the HVAC world. Responsive, responsible and excellent technicians backed by an excellent and proactive management team.

Paid $1–200Great priceHVAC system maintenanceHeating system maintenanceService not listed

Show more HVAC system maintenance reviews (537 more) →

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance549$37–$264
A/C system maintenance143$39–$318
HVAC system repair119$145–$618
Heating system maintenance118$37–$317
Cleaning56$135–$484
A/C system repair39$216–$611
Heating system installation36$1.4k–$2.8k
Heating system repair33$78–$745

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