How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREEnergy Services Air Conditioning & Heating Co. & Electrical
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.
Energy Services Air Conditioning & Heating Co. & Electrical for HVAC system maintenance
Clear ✕All 557 Google reviews tagged “HVAC system maintenance” · showing 500
Competent, friendly, efficient. Very pleased with knowledge, explanations and service.
Yahir was extremely knowledgeable, friendly & great to work with.
Very professional, courteous, and knowledgeable.
Caprell from Energy Services is an exceptional technician. He is professional, knowledgeable, kind and most importantly honest. I recommend Energy Services with a high recommendation of Caprell and Leo. It can be a challenge finding service individuals with such characteristics, but I am pleased with having experienced Thank you!
Yahir did a good job inspevting and cleaning the furnace and humidifier. And this wasn’t a ten minute inspection. It was thorough and he spent over a hour on it all.
I just had an evaluation/maintenance of my furnace and my cousin's furnace because we both have condos in the same building. Leo Perez was our technician and he is exceptional. He communicated in layman's terms about our furnaces and their condition. He was thorough, efficient, and honestly informed us about the…
Coy was on time, friendly and very efficient in providing routine service. Explained findings and provided next steps/ options.
Mack was very thorough and knowledgeable with the inspection and cleaning of our furnace.
We had an excellent technician for service, very personable and professional. Susan was great! We would request her again on future maintenance.
I am a long term customer of Energy Services. I am satisfied with their customer service and products. They have taken great care of my HVAC needs. Mohammed explained recent repairs during scheduled maintenance appointment. He was courteous and knowledgeable.
Rakia was friendly, professional and fixed something that we were unaware of. We definitely recommend her and Energy Services.
Always friendly and professional service. They arrive when they are supposed to and let you know when they are on their way.
David was incredibly thorough and professional throughout his service call. He patiently explained his findings and answered all our questions, providing all the data necessary to make an informed decision as to next steps. In addition, David was very pleasant to deal with. I will be using Energy services again. Jim Hoffman
We have been using Energy Services for over a decade, and the last few years we have consistently had Susan maintaining our HVAC system. She is always professional and thorough, and our system runs perfectly despite being “old.”
Excellent service appointment with Andrew being a great technician. I highly recommend him for service work from Energy Services.
Dominic was very polite, on time and efficient.
Great service. Technician (Yahir) explained everything thoroughly.
Drew was awesome. He gave us all kinds of insights into our system. I am always happy with energy services service. Super happy with this job in particular.
The agent who came to our house was a polite and diligent person. He didn’t have all the parts needed but company was quick to try to setup a come back visit for missing part . The only issue is the service was scheduled well in advance and described a four hour window and that window was missed thereby tying up an…
Energy Services is our trusted partner in the HVAC world. Responsive, responsible and excellent technicians backed by an excellent and proactive management team.
Mohammad was great. Very professional and thorough.
Susan from Energy Services came to conduct maintenance on our A/C. She did a great job and answered all our questions.
Excellent!!
I've been a customer for over 30 years due to the courteous and knowledgeable techs the employ. Never try to upsell you which is fairly common in this industry. Henry and Andrew just did our semi-annual maintenance service and they were fantastic !
Arrived on time, completed work thoroughly. Always friendly, courteous personnel.
Very responsive and helpful
He was ontime and took his time and made sure system was 100 percent good for season
They were amazing. They arrived promptly after I called. They explained in detail the problem and the different solutions. After, I chose the best solution for me, they acted fast and the next day came to install my new AC. The installation workers were responsible, respectful, and professional. They explained me…
Still waiting to get an answer to proper installation of furnace filter, which is disappointing as maintenance service is usually very prompt. I took a star away for that reason. Update - got a callback later that answered my question satisfactorily. And… Just had seasonal furnace maintenance- technician on time, thorough, and polite.
Excellent service and Jose is extremely thorough and informative … we always request him to perform our service. He is an excellent ambassador for ES……
Susan was great, even though I was the last appointment early evening, she took her time and was very thorough.
Leo was great. He took time to thorough inspection the hvac unit and provide explanation on what was going on
Our tech, Lazar was excellent…. Your scheduling system was well below acceptable Spring maintenance on the air conditioner in the last week of August is unacceptable… and even at that rescheduling was constant I was exceedingly disappointed in your company
Lowry was very thorough and explained all things very well. He was very professional. He’s an asset to your organization.
Great
I've now used Energy Services for 12 years. There's been some recent dissatisfaction on Yelp due to missed appointments, but the technician (Yahir) did finally arrive after a full day, and spent over an hour checking and cleaning my air conditioning. He was thorough, knowledgeable, and very courteous, and wanted…
We have been customers for many years. Techs are always professional, prompt, polite and fully explain any necessary repairs. We are always satisfied with service
Knowledgeable, efficient, thorough.
Emiliano was very professional & answered all my concerns. It was obvious watching him he’s very knowledgeable about HVAC Systems. Than you.
Very professional, on time, explained everything very clearly. Our technician, Hailey, highly recommended
Great technician! Super knowledgeable, kind and personable.
Service technician Tyler was professional and answered all of my questions, and completed the service call quickly and efficiently.
Very good customer service, would recommend to my friends.
Brandon was here right on time and conducted a thorough maintenance check on our furnace. Found a problem and explained Everything that we needed to do.
Martin Came on time Did a complete evaluation of my furnace and went over his findings with me. Thanks Paul S.
I have been using energy services for a long time. They are very professional and do an amazing job be it maintenance or installation. The service personnel are very courteous and detail oriented.
Lowry did a very good job checking and cleaning the furnace. He is knowledgeable and offered suggestions. Also took the time to clearly explain things. Keep up the good work!
Knows his stuff
Yahir Sotelo was Holly's technician for the fall maintenance on her heating system. He was very pleasant, friendly and polite. He took care of business in a timely manner. He cleaned up after he finished the maintenance and explained what service he performed on the unit. We were happy with the service we received.
Search friendly service and very knowledgeable. A C Energy is awesome.
Coy was friendly, neat and completed the work with no issues.
Great job Jesse! Did an excellent job of educating me about the AC unit and how to keep it running efficiently.
Friendly and knowledgable technician. He explained everything he was doing.
We had a great experience with Makenzie. He was very friendly, professional, and helpful. He took the time to explain our options for a new furnace and made the process easy and comfortable. We appreciate his excellent customer service and would recommend him to others!
GREG has aways explained what he was doing and why. He cares about the customers and advises them how to care for their furnaces and air conditioners to keep them in good running condition!
Good service people with Energy Services. Scheduling easy.
Routine service On time and friendly tech
Energy Services is the best! Their team members are easy to work with and knowledgeable. Mack was great and did an excellent job in explaining our situation to us so we could make the correct decision for our home. We have been with Energy Services for over 10 years and highly recommend them!
Kia from Energy Services did the fall inspection of my Furnace Unit. She was fantastic. I had other questions on the entire system. She was very knowledgeable. In my opinion, Kia is an excellent technician. I have been using Energy Services for over 10 years. Great service and great people.
Techs were very friendly..communicated well..respected my house
Great service. She explained all that was to be done and then the summary
It was an efficient but thorough check of our HVAC systems. Yahir was on time, efficient, and he explained everything very well.
Wade was thorough. Explained everything to me he was doing with my AC inspection. Very professional and friendly.
He called and provided the estimated time he was to arrive. He was courteous and was prepared and complete the checks that needed to be done with 45min.
Very detailed. No issues.
The gentleman was very nice and answered all our questions, seemed patient and thorough. Didn’t try to sell us anything we didn’t need. The appointment was scheduled to be between 12-4 and he came between 5:30-6, no call ahead of time to say he would be late, called 5 minutes before he arrived. And he turned off the…
Energy Services’ tech Susan was great. Efficient, professional and helpful during our maintenance appointment.
Rakia did a great job servicing my 4 year old furnace. Very professional and answered all questions asked of her.
Jesse serviced our furnace. His 1st visit to us. He was very thorough. Happy with the service
Very comprehensive; technician explained everything.
Tech did a great job explaining work that was being done. Timely and efficient.
Courteous technician
Coy from Energy Services was very professional and took his time to ensure our yearly fall tune up was in order. Identified some areas that need to be addressed and was detailed in the reasons why and what it would prevent in the future.
Ok
Leo was very good at letting us know what he was doing, and the condition of our equipment as he cleaned it.
Great job as always. Very efficient, honest, cordial and timely. Great job today! Took the time to explain everything he was going to do. 10+
Preventive maintenance appointment was on time, thorough, and clear. Great job by Emiliano.
The technician was great, service was fast & effective. I just got my contract for the new owner and after learning all the fees, I’ll decide if the new structure is for me. I’ll begin my searching the competition soon.
Serviceman was tremendous but call in service was dismissive and very unhelpful. This is 100% different occurrence today from past call in. Every time in the past the people have been very, very helpful
It was an absolute pleasure working with Mohammed! He patiently answered all my questions and gave me detailed explanations on how my HVAC worked. When he found 3 mice in my heater he figured out how they got in and took care of that. Then he carefully cleaned everything and left me with simple directions on how…
Leonardo was an amazing technician! He encouraged me to ask questions about my system and showed me how to use several functions on my thermostat. Thank you!!!!
Great service by Very friendly and professional On time made sure All was working perfect
Great service by office and service rep. Have used them for several years and always reliable with great work.
Service was great. Technician was very responsive and knowledgeable
Outstanding service and professionalism
Technician was on time and friendly. Went over results of inspection and let me know furnace exhaust fan bearings were in need of replacement. Did not have one on truck so went back to shop to pick up part and installed same day. No charge as furnace was under 10 yr warranty and because I had annual maintenance done every year.
Very thorough and professional
Good job
Did not get garage heater service. This is always done at the same time as our house furnace. ??
Prompt, hardworking and efficient. Very polite and explained everything he did.
Service was professional and personable.
Technician Yahir answered all my questions and was very personable and courteous. 5 Stars !!
Caprell did a great job servicing our furnace! Very efficient and kept us informed on everything he was doing!
The best people and customer service!
Excellent service by Caprell Lindsey - Thank You!
Quick response, on a night time thermostat failure.
Cap with Energy Services was prompt efficient asked if I had any questions, went over everything he did. Very happy with him and Energy Services.
Anthony is great. Been to my house before and always does a great job
Service maintenance plan
Kia was was competent pleasant and professional.
Excellent work - professional - answer questions with professionalism
1. supposed to arrive between nine and 12. Showed up at two without a call on the delay. 2. Went to get parts we told company we already had 3. Couldnt install a part as planned. Didnt know how. Admittedly, a unique part 4. App for thermostats didnt work when they were done. Didnt know how to help.
Good experience with Technician, Susan.
Tech showed up on time. He was polite and explained what he did.
Great attention to detail. Very customer centric
I believe in my a/c and furnace operating efficiently and trouble fee as possible, ES ensures that.
So polite and enjoyable to be around. It was a two full days of work and Anthony and crew were delightful as always.
Phenomenal service as always. Happy to recommend as we have always had very professional service people show up and questions are addressed promptly. Very reliable.
They are supposed to inform you the day before when to expect them to arrive. That doesn’t happen in
Service was not expected furnace inspection. Did not include firebox inspection, flue gas measurements, nor temperature
I had to purchase a new furnace, and Energy Services met all my needs. The installation team (Anthony and Ryan) was professional and courteous throughout the installation.
Good communication before, during and after appointment. Service techs are friendly, trained and proficient. Maintenance program helps keep me accountable in maintaining my greatest investment- my home!
The service was very detailed and professional.
Rakia was wonderful. She was very helpful and answered all my questions.
Caprell arrived on time, called beforehand and completed the HVAC maintenance in a timely manner. All professional and efficient!!
On time, very friendly. Good discussion and advice on maintaining our furnace, air conditioners and humidifiers. Also good advice on other services - duct cleaning to be specific.
Mohammed was exceptional.
Andrew is very knowledgeable and explained all of the items as he went through the process to clean an verify the full functioning of our (less than a year old) furnace. We opted for a yearly plan that will cover the A/C and furnace ...
The tech was courteous, professional and very knowledgable.
Drew was very professional and did an outstanding job on my furnace tune.
Lazar came out for routine HVAC maintenance & home humidifier maintenance. He was friendly and polite, answered all of my questions
Excellent tech. Martin was thorough and while he took care of the semi-annual maintenance, I had several questions on the thermostat and app. He was happy to help with those as well.
The rep was professional and polite. Brandon was nice to work with
Technician showed up nice and early, at exactly the time that was providers. Efficient and courteous.very satisfied with the whole experience!
Tech was knowledgeable and friendly
We have our annual furnace maintenance done. Excellent service provided by the technician.
Energy Services always impressed me until this year. Not anymore. They cancelled my AC annual maintenance service call that was scheduled for June (2026) and the earliest they could reschedule was today (9/17) sometime between 8-Noon. I called at 10 to get the time the tech will be here. No one available, I left…
The workers were on time and did an excellent job. Best deal among 3 bids.
Technician Salvador was very courteous, professional and efficient. Not sure what the issue is with the appointment system however is as I received 3 calls about the appointment while the technician was already here
Had system Maintenance done today with Muhammad ,although we have been with Steve for almost 20 years. I must say I was reluctant to see anyone else at my door and yet was so pleasantly surprised with the service I received from Muhammad that only did I learn a little bit more about my HVAC. He was patient enough…
Emiliano at Energy Services did an excellent and thorough job performing my annual ac maintenance. I received text updates and a phone call letting me know time of arrival. He was also very nice to my cat. I have been using Energy Services for over 30 years. They always do an excellent job.
Excellent service! The service rep was knowledgeable and helpful.
Susan was punctual, professional and very knowledgeable of our entire system. She reviewed our system and adjusted how it was operating to be much more efficient. She explained future options in a no pressure style that was very nice and informative. She does an excellent job of representing Energy Services. She…
This business has ALWAYS been there for maintenance, emergency calls, my goofy questions and repairs. All the techs are friendly and knowledgeable.
Satisfied!
He did a great job.
Jesse knew his way around a furnace, very efficient and friendly.
Haley was very professional and helpful.
Jesse came yesterday for the annual AC Maintenance check. He is excellent!
Yahir was very knowledgeable and professional. I appreciated his expertise and service-minded attitude.
Martin was friendly, prompt and able to answer any questions. He was very polite, personable and professional.
Caprell did an excellent job, and was very knowledgeable. Your appointment system using AI is terrible. I called 6 times this morning to get an arrival time, and was never able to get to a person! This will drive customers away.
Excellent service. Professional and provided clear explanation of services
Andrew was thorough in his inspection of my HVAC system. He shared with me the ratings of the components and its current levels, with pictures.
Great job. Hard workers in 90 degree heat. Left the work area clean Highly recommend!
Joe responded to my follow up question/concern about my recent service with well-explained analysis and advice. I have always had a very good service from their team.
I have used Energy Services to do all of the maintenance on my furnace and a/c for years. My technician, David Beam, is friendly, professional, efficient, and on time. I always request him. UPDATE: Aug.2026 I have since left this company and changed my rating from 5 to 2 stars. It was bought out by a bigger company…
Knowledgeable and warm personality. A credit to your firm
All the service technicians seemed knowledgeable and were friendly. No pressure when they are telling you about some things that could be repaired but not critical. **UPDATE** I'm moving my rating from 4 to 2 starts. I mentioned there was no pressure from the technician to install the parts. But Holly from the…
Confirmed with the company three times that I would be home after three however, the service man showed up at 12:30. The scheduler gave me attitude. Even confirm the day off after 3 o’clock. Not much service was done. Would not recommend this company again.
Prepaid maintenance visit. Very knowledgeable. Pointed out what they thought needed replacement. Some parts, yes. But all, no. It felt like a sales call for a new system while this one is still under warranty. Quotes for repair and replacement seemed high. Still, good to know what the options are.
Excellent service as always. Yahir was great, explained the system diagnostics and kept me updated on the inspection and progress.
Energy Services performed annual AC maintenance . Knowledgeable technician. Coordinated visit efficiently in spite of threatening weather. We use the annual maintenance plan which also covers the furnace and humidifier in the winter. Very reasonable and convenient.
Professional and very knowledgeable
Andrew was a nice and polite young man. I had 100% confidence in him.
Energy Services installed a new furnace and air conditioner in July 2024. They took the time to explain the new system and the technology involved. The air conditioning worked great and was more cost efficient than our previous unit. Middle of October we switched to heat and we received an alert email that required…
The tech was great. Very personable and explained everything he was doing.
Great service and friendly worker!
Great Tech!!! Very professional & detail oriented in making sure the work was done right on purpose A/C unit.
Unfortunately, the level of service at Energy Services has changed under its new ownership. Routine maintenance now appears to require an additional subscription, and even basic items—such as inspecting the ERV, an important part of the home’s air filtration system—are no longer included unless you pay extra. I…
Energy Services are thorough and knowledgeable. They are courteous and respectful during the visit.
Susan is knowledgeable personable and very thorough Energy service is serving my house for 40+yrs
I really love having Energy Services for both new purchases to update HVAC and setting up and receiving spring and fall maintenance for both our heating and air conditioning needs. Definitely a high quality and consumer oriented service company that has served us many years.
On time, Knowledgeable, and took the time to explain everything to me.
Very professional and courteous. Highly recommend. Rate 11 out of 10 !!!
Technician was very experienced, friendly and informative. Performed services efficiently and did a great job.
We have been with Energy Services since moving to Naperville 26 years ago. We have always had good service and products, having bought two furnaces, a water heater and the full inside/outside air conditioner plus buying the annual service contracts. The techs that come around to service the units are always…
He was professional and answered all our questions. I had the annual maintenance that is included in the monthly fee that I am paying for furnace and air conditioner. Well worth the price and peace of mind
Our tech, Dan was great-5 stars. Polite, competent, efficient and helpful with some questions. I was less impressed with Energy Services’s unwillingness to commit to a window of time as to when the service call would occur.
Alfonso was great! Professional, knowledgeable, and kind. Thanks!
Great service. Took the time to answer all my questions, which was appreciated.
Excellent HVAC service maintenance today by Jose! Very knowledgeable, thorough, and helpful with answering all my questions.
Great company! The techs really know what they’re doing and professional and friendly
Andrew was amazing! Took his time working and explaining everything. I would highly recommend him!
Rekia was excellent. She was very prompt and professional.
Susan Blase did a fantastic job, as usual!
We’ve used Energy Services for the past two years for general HVAC maintenance and have been extremely happy with each technician. Very thorough and professional. Earlier this week when the temperature dropped, our daughter’s furnace went out at 10:30 pm. She called several companies, including Energy Services, to…
They always take the time to explain everything that they do. I feel I can trust them.
Great company to deal with for install & service. I been using them for several years on my furnace (which they installed) and A/C.
2 young men arrived on time, careful to lay protection to all flooring (carpeting, etc) clean and efficient throught the day long process. Excellent job. Thanks
Hailey Ratcliff did a fast great job TY
Caprell did a great job checking over my AC system. He also gave me suggestions to keep my system going strong. I appreciate that. Already pulled out the plants in my yard that were threatening to block the air from my AC unit.
Alfonso was efficient, friendly, and able to get my AC running quickly, a real blessing in this heat wave. He even made arrangements to have my furnace filter replaced the next day, which would have been a problem for me as I'm recovering from surgery and not as mobile as I'd like to be. All in all, a perfect service appointment!
Martin Carranzo-Santos was excellent—prompt, polite, and thorough in ensuring everything was in good working order. He kept me well-informed throughout the process and made sure I understood the work being done. I highly recommend Martin for any HVAC services. However, I had a very poor experience with the new AI…
I would like Hailey doing all my work. Professional, friendly, and knowledgeable. TERRIFIC TECH.
Susan did a great job. Very courteous and professional. Answered my questions. Friendly.
Rakia did a fine job with my HVAC service
Dan did a great job, was on time and efficient. He also did a great job explaining what was going on.
Always so helpful and knowledgeable. Very quick response!
Salvador was polite, worked neatly and explained everything necessary.
Susan was so helpful, kind and knowledgeable. Energy Services sent her out same day when my furnace wouldn’t run. She took the time to answer all my questions, was very professional and helped me make the best decision for my situation.
Brandon was great, very informative, answered all questions, well mannered. A total professional!
Brandon was the tech who serviced my air conditioner on 7/7/26. Ha He is professional, knowledgable and informative and representative of every employee I have encountered from Energy Services over the years. I highly recommend this company.
Very good service.
Very professional!
Technicians that came today were excellent. Hailey, Scott and his assistant (sorry did not catch name!) were all professional, informative and detailed. The services are expensive but if you want the job done right this company has well-trained employees who are consistently excellent.
Martin was very courteous and neat. He replaced my furnace filter for me and put new batteries in the thermostat.
Right guys for the job… Perfect!
Susan Blase came to our house to perform the scheduled maintenance on HVAC she was courteous and professional. Susan explained the services and did a great job. Thank you for your help in maintaining our HVAC in outstanding working condition.
Excellent customer service by Jose.
The servicemen were great as always. Answered all my questions and did a fantastic job!
Professional. Knowledgeable Was able to fix my air conditioner
I have never received less than outstanding service from Energy Services. Andrew was great. Very efficient wand friendly. Jim Sweet
Great service
Showed up same day to fix a weak AC on a 95 degree day. Very knowledgable and polite. Fixed the issue with no hassles.
Great service! David was very professional, knowledgeable and informative regarding the services required. I highly recommend Energy Services without hesitation!
Annual maintenance on furnace. Employee on time and completed tasks promptly.
Scheduling appt difficult but on site service excellent.
Always thoughtful and professional
Hailey was very nice and efficient.
I appreciated the technicians professionalism. They were accommodating and completed the tasks with exceptional expertise.
Henry came out and serviced my AC. I appreciated his attention to detail and above and beyond service. I want to call a company who will come out and fix the problem, and not try to upsell me something I don't need, or only come out and only fix one small part of a bigger problem and have to have another tech come…
I highly recommend Energy Services. They are prompt and professional. Every time they service our furnace or air conditioner they do a great job. The technicians that come to the house are always courteous and knowledgeable. I love how they put booties over their shoes so they do not drag dirt and mud into the house. Great Company!!
Outstanding service! Hailey was efficient and thorough. Very positive experience.
We always find Energy Services to be a reliable partner for our HVAC needs.
Excellent service and company. Had service done and parts replaced on the ac. Excellent work
Very knowledgeable and service to keep us running the summer
On Sat night Steve changed directions from going home to make a service call on my house with no heat. He saved my weekend!!!!!!!!
Did a great job.
We have been using this company for many years and have been pleased with the service. Matt did an excellent job maintaining our systems.
She was thorough! There was water in our ducts which she ultimately determined was a plumbing issue. So make sure to tell her she did a great job!
Outstanding professional service from both technicians. Henry was very knowledgeable and informative. Thankyou, Rodd Bartemeyer
Very professional
Annual AC cleaning and inspection.
Always great service!
The technician did a great job and took care to clean up after servicing the HVAC. She also clearly explained the new maintenance service, which I did sign up for. Thanks for arranging service today.
Very professional! Very good to work with.
Jose was very helpful answering all my husband's questions. He was patient and friendly as I have found with all the Energy Service employees I have encountered. Sandy Schabb
Energy services has provided us with reliable service and reasonable advice for many years.
Hailey did an awesome job. She assessed the problem and coordinated the energy services team for pricing and scheduling to ensure our problem gets addressed in a short period not time. Although we had an offer from another vendor for the dehumidifier, we committed to go with Energy services due to the quality of…
I have been using Alan Energy Services for many years. A respectful young man was sent to service my air conditioner today. He sure seemed to know his stuff!
Matt G. Wwas awesome. He has done my service work for years. Very friendly,thorough,answers questions and offers suggestions.
Carlos, the technician was very informative and thorough. He explained what he did and some things we could do to keep our furnace running optimally.
Great Service
On time, called when their tech Jose was in route. Efficient work, explained what he was doing, cleaned up. No problems or concerns.
Susan was very courteous, competent, and professional.
David Beam was great. Extremely nice and kept me up to date of what he was doing.
The technicians are experts in their field. Our technician, Hailey was very thorough in her explanations and in her work. She explained each step of the process and made certain that we were ready for the change in seasons. Thank you Hailey!
David Bream our technician was thorough, neat, and most of all up front and honest.
Professional. Arrived ontime, immediately went to work preparing our HVAC system for summer operation. He was quick and ensured the area was clean once done. He summarized what got done. I was happy with the service provided.
Service was prompt and very professional. Technician arrived on time as scheduled. Good job.
Excellent cree
I have used Energy Services for over twenty years for complete HVAC systems and seasonal maintenance on all of my properties. The owner Kevin Dickson is knowledgeable and willing to make all purchases painless! The staff is always courteous and professional at all times completing all work as promised. Great company located conveniently in Naperville.
Matt called in advance to notify us of his arrival. Fully explained potential problems and solutions. Discuss options for future work. He was concerned about cost and what would be our best option and best value.
Kia was very nice and quick.
David was very knowledgeable and efficient!
Great service, punctual and knowledgeable
Energy Services technician Rakia serviced our A/C srstem this morning. She is very professional, friendly and efficient. I highly recommend Energy Services and Rakia.
Jose M was great!
David did a great job. I’ve been an Energy Services for 35+ years and have always had great experiences,
We have always used Energy Services for all of our heating and air conditioning needs. They are very clean, friendly, courteous, professional and above all we have never had to call them back to fix something that should have been fixed during their initial visit. They do a fantastic and superfluous job. They have…
Yearly cost is high but looking forward to seeing new price listing for upcoming year
Matt is great. Friendly and knowledgeable, does a great job especially with our old houses!!
Matthew was very knowledgeable and personable related to his job. He took time and patiently explained about the changes related to my service plan and the service I needed for my air conditioner. I appreciated his efforts and experience.
Henry arrived on time, did the service completely and efficiently, and was very polite. Thank you!
Andrew was very polite, very thorough, explained what he was doing. Covered his feet indoors. Was very respectful.
We were given multiple notices of the upcoming appointment. The technician, Daniel was excellent in all respects. He was exactly on time when he said he would be here and he was very thorough in completing the work. When he was finished, everything in the basement was perfectly clean with the lights off and the door…
Daniel did a very nice job on the maintenance of the 2 AC units. He was polite and professional
Very thorough and professional. Patiently answered my questions and took the time to make the answers were satisfactory. They were of course.
The technicians have always been courteous and efficient. Communications are prompt. I have always appreciated their patience and friendliness with my dog, too! Susan Blase was excellent in explaining things I needed to know.
Had a complete HVAC system including water heater installed by these guys in February. Jeff , Xavi, Scott and Ryan all went above and beyond and did a fantastic job. Daniel just came out to do the first time AC startup and he was fantastic as well. Nice to know there are still companies out there that care about…
Always professional, friendly, knowledgable. Reasonable prices.
Energy Services merged with another company, so my AC maintenance was rescheduled a couple times. Matt Giovannoni came out Friday May 15 after 5pm at the end of his shift because he saw that we had been rescheduled twice and didn’t want it to happen again. Now that’s customer service. He was honest and friendly…
Very good! Friendly service!
Andrew did a fine job with my furnace maintenance work today. He is a very pleasant young man, and he answered all of my questions.
Knowledgeable, pleasant service provider
Nothing but world class service. The best
Our service guy was great that we had!
Excellent service provided by Henry.
David was very polite and respectful
Matt did a great job. Kept us apprised of his arrival time. Very good explanation of possible upcoming issues, new plan with energy services and price of a new unit should we need it. Very happy with service. He is friendly and appears to be very knowledgeable. Hard to say what we paid for this particular…
Hailey, Our technician from Energy Services did a great job. She was prompt, efficient, knowledgeable, pleasant to work with and left the work areas just as clean as when she arrived. Highly recommend her services.
Andrew Sherman with Energy Services did a thorough job with our six month routine maintenance. He answered all our questions, and was friendly and patient in teaching us how to adjust the smart thermostat. Andrew provided pictures of the inspection work and a written summary that helps us keep good records and make sure everything is operating well.
Our technician was very thorough, he explained what he found, how he addressed it. We use Energy Services for our annual maintenance for our HVAC unit. They come out in the spring and fall to service our units before the upcoming season begins. We have always believed in maintenance of our units. We highly recommend Energy Services.
Drew was courteous, efficient and communicated well. Renewed annual service agreement.
I had my annual AC maintenance by Energy Services. Henry Aguirre was the tech and he did an exceptional job. He answered all of my questions clearly and in a concerned friendly manner.
I greatly appreciate Steve’s commitment to solve a problem with a new furnace and thermostat connecting to the internet so the furnace could be remotely controlled. He spent countless hours working with the internet provider and trying numerous strategies to solve the problem. He never stopped until he found and…
Thank you Energy Services- always prompt and reliable. Keeping things working well. Henry was friendly and efficient- thank you!
Drew is an excellent technician. Completed all maintenance and also fixed fan settings on system. Very personable.
Water heater flush
Detailed maintenance inspection, the tech explained the results in layman’s terms.
Hailey is doing a great job servicing and troubleshooting our HVAC units. Recommended.
Called to let us know when he would arrive. Completed annual A/C system clean, check, and preventative maintenance as part of annual system maintenance plan. Very efficient.
David arrived early today and as always, checked my AC for the summer season…he’s been here many times and it the reason my system runs so well, because all the guys do a great job and are familiar with the equipment here…thanks as always David!
Always appreciate your services.. friendly, honest and complete...
David was very thorough and explained the issues he found very well. I actually understood what the problem is.
Poor customer service
Carlos & Joaquin did a great job and explained everything thoroughly to me.
Great service as usual from Energy Services. Tyler was helpful and professional.
Tyler was prompt, professional and efficient when doing our furnace and humidifier clean and check. Answered all questions to my satisfaction.
Another great service visit from David of Energy Services. We had an issue with our humidifier unit and he was knowledgeable and efficient (as always.) He is helpful and responsive, and a pleasure to deal with. 👍🏼 (Ten stars!)
Received excellent service from Susan today. She was punctual and pleasant to deal with from the get-go. Her professionalism and her knowledge of my HVAC system was impressive. She was hard working, thorough and time-efficient. Overall, a great experience with Energy Services today.
Installed Furnace and AC in 2013 ..serviced 2 times a year for 13 years and everything still runs great! Great people, Great Service, Great Company
A very positive experience
David was on time and honest. He explained what needed to be done, with clarity. I will use this company again. I would readily request David!
Carlos did an amazing job. He helped rebalance the heat between the two floors in our house. This significantly improved the comfort level in our basement. Additionally he reprogrammed our thermostat so that we didn’t have to manually switch between heating and cooling. We’re very happy with the results.
Carlos was very competent! He changed the filter for me and explained everything he was doing. I was very happy with the fast service I received!
Great on-time service. Friendly, professional, and informative. Made sure our issues were resolved. Good value for the packaged service plan.
Matt was great. Came timely and got the job done. Thank you
Tyler was the tech. who came out to get our units ready for the winter season and he was fantastic… professional, polite, and thorough.
They always do a thorough inspection of the system. They recently found a hard to see problem that could have become deadly. The repair was done quickly and management was able to find a way to significantly reduce the cost. I highly recommend this company.
We had our dryer vent cleaned and had a wonderful experience. The crew was prompt, friendly, and communicative. In addition, we have had other services completed by Energy Services and have always been very satisfied. We will contiue to use the services they have to offer.
Tech quickly diagnosed the issue with a clogged drainage pipe off our furnace and also gave other helpful advice on the features of our humidifier and thermostat.
Technician did a great job
experienced technicians, friendly and thorough knowledge of the work
David did a great job in checking out our furnace and providing us information on air conditioning options.
Have used Energy Services for 30+ years. Very good technicians have consistently provided professional and courteous service. Heartily recommend the company.
Dan is such a professional, kind, excellent man. He worked very hard and gave me fantastic service. I have requested him for my future service calls.
I was first called at 7:30am the day of my appointment. Matt Giovannoni, service technician, called to inform me of his arrival time. He was not only on time, but was familiar with my home and my account. Matt and the Technician Manager, Henry Aguirre, briefed me in detail to service calls objectives. Meticulously…
Susan was GREAT! She figured out that our thermostat got afternoon sun directly on it which threw off the correct reading of the bedroom temperatures. It explains why the bedrooms were not heating when it was cold.
R tech Chris was super nice and very nice to answer all my questions !
Brandon was polite, professional and finished the job with finesse. He is a great representative for your company.
The service tech was polite efficient.. He showed me the part he replaced and why, I said it was under warranty. He is a good representative for your company. I think his name was Brendon Jerry EDWARDS
We’ve had Energy Services out twice now to do my annual service for both my AC and my furnace. Both times, they have arrived in the time frame quoted and have been super nice and knowledgeable. I don’t know anything about heating or cooling, and these guys don’t make me feel like an idiot.
Drew did a great job. He called to let us know he was enroute and the approx. arrival time. He was friendly, courteous & professional. Applied shoe covers immediately. When done he turned off all lights, closed the door, returned heat setting back to normal and reviewed CO2 monitoring results in detail. We highly recommend Energy Services
Matt Giovannoni was very knowledgeable, friendly, and answered all my questions. I would recommend Alan’s/Energy Services.
Tyler did a very thorough job of checking our furnace for the upcoming heating season. He was knowledgeable about our system and answered many questions posed to him. He is also very personable and an excellent representative of Energy Services. Thanks for a job well done!
Excellent service from David Beam, field technician, over the years.
This was our first time using Energy Services. Matt explained everything he was going to do and showed us how new construction had impacted different components of the furnace even 5 years later.
Everyone has been very kind, honest, informative and helpful. I have the service plan and truly love knowing I will see someone at least 2 times a year to assure good running conditions for our system. If I ever have concerns, I am kindly assisted and someone is sent for service at no cost if needed. I'd highly recommend Energy Services 😊
Susan and Carlos could not have been more professional! Everything from the smiles when we talked to wearing booties to protect my floors- top notch. I would request them for my scheduled maintenance every time. They represent your company well.
Twice yearly maintenance
Matt serviced our HVAC. He provided professional friendly service. Great experience!
Drew did a great job servicing my furnace and humidifier. Very knowledgeable, took pictures, and explained work preformed. Would recommend.
Great service, Matt did a great job helping me with my HVAC checkup. Very courteous and took the time to explain to me what needed to be done and next steps.
David Beam was scheduled to do the seasonal maintenance today. He arrived on time, was neat, very pleasant and personable. David worked efficiently and neatly. I would, and have, recommended Energy Services to others that have asked my opinion. I am very satisfied with David and the maintenance that Energy Services provides. Thank you, Pat Burke
Brandon was professional, friendly, and informative. Have never had a bad experience and we have been customers for close to 20 years. Their service program is worth every penny making sure everything works when we need it.
The office staff and Tech at Naperville Energy Services did a superb job for my Mom's bi-annual furnace/AC maintenance. First scheduled for Dec. 11, I was assured that if put on the move-up list, we'd be contacted if there was a cancellation. A week later, we were contacted and the tech came that day. The tech was…
Andrew is always very thorough and explains each procedure in detail until I understand. On time, courteous, and leaves everything cleaner than when he arrived.
I and my family members have been using Energy Services for the purchase and maintenance of our furnaces and air conditioners for over 20 years. They have proven reliable and have provided excellent service at fair prices. I highly recommend them.
Great service and a great tech. He was very friendly and knowledgeable.
The installation was done very professionally and the technicians came on time.
Superb service. Listened to the problem and quickly identified the problem. High praise for answering all questions on running the system.
Matt, our technician, did a great job and is a pleasure to work with. Energy Services is the only HVAC company I trust. Their maintenance plan is great and helps keep my system running smoothly year round. Highly recommend. Been with them for many years.
Today is the second time in the past few months that the furnace maintenance service from Alan Energy required them to come back again, this time the next day. They send young guys out for these maintenance services and don’t always know what they’re doing. After my AC unit and heat pump were serviced recently I had…
Never received my email with the final determination and suggested repair.
Great experience! They show up on time and fix the problem.
Excellent job from Energy Services. Never had a problem with our HVAC which they installed. For a very reasonable annual maintenance cost they come out twice a year to check or maintain the furnace and the compressor unit. Susan was the latest one to come and is very skilled at what she does and very friendly too. I…
Great job every time! Professional, friendly right on time.
We have been a customer of energy services since the original build of our house. They have always been reliable and professional. The only constructive feedback we have is around price hikes. Over the past few years, maintenance plans have increased and it would be nice for loyal customers to have their plans…
Air conditioner maintenance was done promptly - they gave me a 5 hour PM window but I indicated earlier would be better and they came first thing in the PM which was great. Brandon, the tech, was very helpful in finding a loose wire on our heat pump and verifying everything worked after he tighted up the…
Henry and Carlos completed a complete HVAC system six month maintenance. They were professional, knowledgeable, and very personable that made their visit extremely helpful.
Tech is professional, on time and did a great job
Matt was great ! Very thorough and answered any questions I had even while working in the rain . Very pleased with his service appreciated the call when he was on his way .
Tyler was very friendly, knowledgeable and explained everything. He did a great job. Always have been happy with your company that I’ve been using for more than 20 yrs. Thanks Tyler!
Great service! Carlos was great
David was very respectful of my home and wore foot coverings when inside. We assessed my system and made recommendations as my refrigerant was low. We took pictures to collaborate with his team on potential ways to improve cooling to my second floor. I look forward to the follow up.
Energy Services exceeded expectations with prompt, professional service and meticulous attention to detail. Highly recommended.
Matt was very helpful, efficient, explaining in detail what he was doing. Would highly recommend this company.
Arrived on time, polite, knew what he was doing. Very pleasant visit
Jose came out today to tune my AC . He was very efficient and knowledgeable technician . 👍
The technician, Carlos did a good job. He explained what he did and cleaned before he left.
My A/C maintenance was just completed by my regular Energy Services technician Susan. Susan is always very friendly, professional and knowledgeable. She always thoroughly inspects and cleans all the components. Thank you, Susan for a job well done!
Energy Services did a wonderful job. They are very customer friendly and do what they promise. The service person named Susan did an excellent job
on time service, easy quick and great. Carlos was personable and professional. Thanks
As always, Davis did a great job. It is always a pleasure to have him be out service guy. Lance Herning
Very impressed with Energy Services from the phone call to advise A/C not working, to immediate fast appointment within hours, to David the technician who was extremely talented in getting our A/C up and running again. Thank you!
Great service. Always explains things. I have been using them for years. I highly recommend
Super Customer Experience. Matthew represents your company very well!
The tech showed up on schedule, quickly diagnosed the problems for both the heating and cooling units. Provided the proper repairs in an extremely timely fashion. Instructed owner on the use of a new thermostat. A high quality job with expert technicians.
Great job by the professional
Have been a customer of Energy Services for many years. They are very knowledgeable and always provide excellent service. Matt eagerly answers any questions one may have.
Steve was great- friendly, informative, and did a thorough job, answering questions and discovered I had turned off the humidifier. He fixed it so it would adjust automatically - very happy with his service!
I've been a customer for about 15 years and have never had a bad experience. They come twice a year per my service agreement and I'm extremely satisfied with their service and their representatives.
The technician, Matt, that did my AC clean and check was very thorough and took time to explain everything he was doing. I really appreciate that as a first time homeowner.
Great experience!!! Very professional folks!
I'm proud to have been an Energy Services Customer for over fifteen years! Sr. Technician David is as professional, efficient, and courteous as any field representative of any service company I've done business with. What an All-Star!!! On the occasions I've interacted with customer service reps and other…
My tech was amazing. Very knowledgeable and polite. Plus, he called me before arriving so I could prepare.
I've been a customer of Energy Services for more than a quarter century, I know I'm dating my self. Each and every technician over the years has already been professional and friendly and have answered all my questions for services bring done. In my new house they managed to keep the builder grade furnace and air…
David Beam is a wonderful tech whom I’ve had for many years. Energy Services is fortunate to have such a consummate professional on their team. Thank you for great service!
Henry did a great job! Really appreciate the thoroughness and explanations.
Have had equipment installed and servicing done with them for 25+ years. Simply the best -especially the technicians who are always super professional. Special kudos to Greg-the best tech who’s been doing service and repairs on my furnace and air since the beginning!!
We have used Energy Services for many years for heating an air conditioning. We have always requested David and always will.
We love Energy Services! Matt was amazing. I wouldn’t trust our heating and cooling to anyone else! Including myself.
Matt was very thorough and explained clearly what we needed to address near term.
Excellent service. Always prompt and courteous. Been using them since I moved to the area (8 years) and never had an issue. We've had very quick AC part replacements and new AC unit installed during this timeframe. I will certainly continue using them and would recommend to anyone looking for quality HVAC service.
David is great. Very professional.
We have used Energy Services for years. They have always been responsive, on time and informative about our HVAC issues. David Beam has been our tech many times and does a great job. Very personable and friendly. We would recommend Energy Services.
Nice job on the maintenance of our two furnaces. The technician was very professional. As part of this maintenance, they discovered some corrosion in my heat exchanger. They replaced it under warranty. They arrived within five minutes of the appointment time, explained what they were doing at every step, and took…
I have been a customer of Energy services for 19 years. When it came time to replace my furnace they were my first choice. I ultimately replaced the air conditioning with a heat pump as well and that was a great decision. Everyone that has been sent to my home has been knowledgeable, polite and respectful. David…
They’ve been great when we have them come out for regular maintenance. You can tell they’re actually trying to help you avoid issues and seems like you’re getting your moneys worth with a great team.
We have been working with Energy Services for over 20 years. The owner Kevin is wonderful. Amazing company. Our technician Henry is the best. He is so professional and an expert in his work. He always makes sure any questions are answered. We trust him and this company very much. I would recommend them to anyone.
I have used Alan Heating (Energy Services) close to 40 years.
I was very pleased with the service on my furnace. Very thorough and efficient. I received updated information on the service performed.
David was the Tech for the Furnace checkup and cleaning today. Very competent, professional and thorough. We have been dealing with this company for over 21 years and never had any issues. This Tech in particular was awesome. Will continue to do business with Energy Services as long as their staff remains at this high performance level.
Henry and Patrick were excellent. I look forward to their return.
The technician was on time, polite, knowledgeable, efficient, pet friendly, and thorough.
We had an excellent maintenance visit from Matt yesterday. He went above and beyond to explain what he was looking for, what he found and what our options were for our very old furnace. I appreciated the time he took to explain the basics as well.
I have used this company for more than 20 years and they continue to be the best. For our property since 2011, the service technician, David Beam, continues to be excellent, professional, and up to date on current and new equipment, and ideas that are helpful for our future planning.
David was exceptional at diagnosing my furnace issue and walking through my options. Highly recommend
Technician was knowledgeable and answered questions patiently as they came up. The problem we were having seem to be fixed. Would use the services provided again.
Technician was thorough, professional
Energy Services was professional and informative on our AC unit repair. Both the technician and sales rep were a pleasure to work with. I would recommend them to anyone who needs AC unit or furnace repairs!
We have been using Energy Services for several years now. They are always quick and efficient and very professional. Never had a problem with them.
We have been using energy services and David in particular for almost 10 years. We feel comfortable that we are being taken care of for the best possible price
Matt was fabulous. Very thorough. Worked hard and explained everything.
Great service today with Matt. He fully explained all that he was doing, and made recommendations for making the best of our installation that Energy Service completed last summer.
Carlos was our technician today for our yearly A/C cleaning and maintenance. Carlos was extremely thorough and took the necessary time to clean the compressor and check the settings on the thermostat vs his physical gages. Carlos found a discrepancy between the two and took time to call Henry for advise. The…
Chris was so polite, efficient, and professional. It’s no wonder our family friends recommended Energy Services. They seem great!
Very knowledgeable. Answers questions. Covers shoes when entering. Recommend. We use twice a year.
5 ☆☆☆☆☆ Service
Efficient & friendly
Tech did great job in servicing and communicating
Matt was great, very thorough in the cleaning. Hope to have him back for the AC maintenance this fall.
Jason G and Henry A have been consistently great. From new construction install through current date for regular seasonal maintenance calls and a few other visits due to my requested addons/upgrades.
Carlos was amazing tonight! Lost our heat, he fixed it, and he was prompt, professional, and courteous. Can only say good things. He’s a great tech working for a very good company! Thank you!
Very prompt. Very personable service tech Extremely thorough. We were very happy with his service on our heating system.
Great service and very professional. Highly recommend!!
We have had our A/C and furnace maintained by Energy Services for the past several years, and have been quite happy with their prompt and competent service. On the most recent maintenance visit, the technician, Jonathan, in addition to maintaining the furnace and humidifier, noticed and corrected a problem with our…
Excellent service technician! Great company that I’ve already recommended
Being a long time customer, i am always aware of the professionalism of the employees who visit twice a year, once for A/C and once for the furnace. the service received is A+ and look forward to each visit knowing i am in good hands
Great service on my two AC units. Professional service and qualified technicians helps us have reliable heating and cooling throughout the year. May 18, 2022 had A/C maintenance check, Anthony was very comprehensive, cleaned inside unit including drain that was covered with leaves.
Energy Systems came out on one-day notice, and performed an annual inspection on our home HVAC system. The service technicians were prompt, professional, informative and courteous.
I have been very happy with the service provided by Energy Services, today by Andy Aguirre. From putting on foot coverings for to keep floors clean to the thoroughness of their maintenance and cleaning of the furnace and air-conditioning, in the summer, I’ve been very happy each year that we’ve had them to our…
Great and timely service. Very professional.
👍
Technician was friendly and very prompt. He left the furnace room cleaner than when he came!
Friendly staff. After years of HVAC problems with another local Heating and A/C Company...my furnace and A/C have been running trouble-free after switching to Energy Services. (I have a maintenance contract with them.) Very pleased with their work.
The works performed were clearly explained at the end.
Very polite and efficient service
Steve was very knowledgeable, professional and friendly. Took care of my furnace and humidifier and now I’m a happy customer. Thanks Steve
Awesome service! John was our technician. The minute he approached our house for a air condition problem, I was welcomed with such grace and friendliness. He answered all our questions with pure honesty and gave us suggestions to help manage any future issues. I loved how he explained the diagnosis in such a way…
Susan serviced my AC this morning. She was very thorough and she went the extra mile by installing shims under the unit to help reduce noise and vibration. But what I liked most was that I received an email yesterday confirming today’s appointment and another this morning letting me know that she was on her way.…
Carlos was great, on time and professional. Thanks
We've used ES for over 25 years in two homes in this area. They've always been professional, very open about services needed, prices, and are on time, neat and the job is always done right. You can't go wrong with ES.
Steve was great. He did a thorough inspection and cleaning, adjusted gas pressure, and answered all our questions.
Prompt and professional for a reasonable price.
I can not say enough good things about this company!! They have ALWAYS been very professional and accommodating! We had them install a new HVAC system, they do maintenance every year, and have honored the warranty without issue (unheard of these days)! We had an issue with the air recently, within an hour of my…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 549 | $37–$264 |
| A/C system maintenance | 143 | $39–$318 |
| HVAC system repair | 119 | $145–$618 |
| Heating system maintenance | 118 | $37–$317 |
| Cleaning | 56 | $135–$484 |
| A/C system repair | 39 | $216–$611 |
| Heating system installation | 36 | $1.4k–$2.8k |
| Heating system repair | 33 | $78–$745 |
