Experts Reviews · Company report
Energy Services Air Conditioning & Heating Co. & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Energy Services Air Conditioning & Heating Co. & Electrical

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Services Air Conditioning & Heating Co. & Electrical is better than 86% of boiler installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Services Air Conditioning & Heating Co. & Electrical is better than 99% of boiler installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 97% of boiler installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Services Air Conditioning & Heating Co. & Electrical is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 59% of boiler installers.C
59

Reviews for your job

Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.

Energy Services Air Conditioning & Heating Co. & Electrical for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.121
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$145–$618
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 121 Google reviews tagged “HVAC system repair” · showing 20

Marjorie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

I am a long term customer of Energy Services. I am satisfied with their customer service and products. They have taken great care of my HVAC needs. Mohammed explained recent repairs during scheduled maintenance appointment. He was courteous and knowledgeable.

Paid $1–200Reasonable priceHVAC system repairHVAC system maintenance
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Quick and efficient

Paid $1–200Great priceHVAC system repair
Quin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Rakia was friendly, professional and fixed something that we were unaware of. We definitely recommend her and Energy Services.

Paid $1–200Reasonable priceHVAC system repairHVAC system maintenance
Leonard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Excellent service appointment with Andrew being a great technician. I highly recommend him for service work from Energy Services.

Paid $1,800–2,000Reasonable priceHVAC system repairHVAC system maintenance
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Still waiting to get an answer to proper installation of furnace filter, which is disappointing as maintenance service is usually very prompt. I took a star away for that reason. Update - got a callback later that answered my question satisfactorily. And… Just had seasonal furnace maintenance- technician on time, thorough, and polite.

HVAC system repairHVAC system maintenance
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Technician Andrew S. replaced my heat exchanger in my furnace. He is an excellent technician. He was very polite and professional. Frequently asked if I had any questions, and offered several times to show me the specific parts being replaced, old parts, changes to the system, etc. I was happy with the workmanship.

Paid $2,000+Reasonable priceHVAC system repair
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Susan Blase performed a HVAC inspection. It was our first service call in our new condo. She explained how the system worked and the status of our AC unit. She was efficient and friendly.

Paid $100–200Not sureHVAC system repairA/C system maintenanceHeating system maintenance
Megan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Leo was so helpful and answered all My questions. He provided me with options and I didn’t feel like he took advantage of my lack of knowledge.

Paid $1–200Reasonable priceHVAC system repair
Peter10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Andrew was thorough and friendly.

Paid $200–400Great priceHVAC system repair
gregory13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

very responsive, very quick and solved problem.

Paid $1–200HVAC system repairHeating system installation
Michele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had a great experience with Makenzie. He was very friendly, professional, and helpful. He took the time to explain our options for a new furnace and made the process easy and comfortable. We appreciate his excellent customer service and would recommend him to others!

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenance
Kathryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Warranty work done promptly and professionally

Paid $1–200Not sureHVAC system repair
JohnLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Our new A/C giving us some issues during this heat wave. Scott found a variance in our coil today; replacement going in tomorrow. These guys know their stuff. There was no charge. Our unit was installed in February before the need for A/C.

Paid $1–200Great priceHVAC system repair
Ed8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We had no heat & you responded right away and took care of the problem. Your technician Coy was great. He found the problem right away and explained the situation to us and repaired our system and had us up and running in 1/2 hour.

Reasonable priceHVAC system repair
Phil8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Technician Andrew S. came to fix my AC that wasn't blowing cool air, and, to fix my furnace which wasn't igniting the gas to produce heat. He quickly diagnosed the issue with my AC, showing me the source of the problem. He also was able to quickly identify and resolve the issue with my heat/furnace. Andrew was…

Great priceHVAC system repair
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick came to our home yesterday for an annual inspection. He was very thorough and knowledgeable. Spotted an issue with my boiler and explained the process to get it working properly. Nice guy, neat and clean work.

Reasonable priceHVAC system repair
Herb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

1. supposed to arrive between nine and 12. Showed up at two without a call on the delay. 2. Went to get parts we told company we already had 3. Couldnt install a part as planned. Didnt know how. Admittedly, a unique part 4. App for thermostats didnt work when they were done. Didnt know how to help.

HVAC system repairHVAC system maintenance
Theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon did a great job and explained everything up front . I am very happy with him and his work

Paid $1–200Great priceHVAC system repair
Steven9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend Energy Services Air Conditioning & Heating. They are thorough, knowledgeable, insightful and, most importantly, trustworthy. They stood behind their previous work and made sure everything was right, which says a lot about the company and how they treat their customers. Andrew and Mohammed were both…

Great priceHVAC system repairA/C system repairThermostat repair
Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew was professional and provided excellent repair services.

Paid $200–400Great priceHVAC system repair

Show more HVAC system repair reviews (101 more) →

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance549$37–$264
A/C system maintenance143$39–$318
HVAC system repair119$145–$618
Heating system maintenance118$37–$317
Cleaning56$135–$484
A/C system repair39$216–$611
Heating system installation36$1.4k–$2.8k
Heating system repair33$78–$745

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