How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREEnergy Services Air Conditioning & Heating Co. & Electrical
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.
Energy Services Air Conditioning & Heating Co. & Electrical for HVAC system repair
Clear ✕All 121 Google reviews tagged “HVAC system repair” · showing 40
I am a long term customer of Energy Services. I am satisfied with their customer service and products. They have taken great care of my HVAC needs. Mohammed explained recent repairs during scheduled maintenance appointment. He was courteous and knowledgeable.
Quick and efficient
Rakia was friendly, professional and fixed something that we were unaware of. We definitely recommend her and Energy Services.
Excellent service appointment with Andrew being a great technician. I highly recommend him for service work from Energy Services.
Still waiting to get an answer to proper installation of furnace filter, which is disappointing as maintenance service is usually very prompt. I took a star away for that reason. Update - got a callback later that answered my question satisfactorily. And… Just had seasonal furnace maintenance- technician on time, thorough, and polite.
Technician Andrew S. replaced my heat exchanger in my furnace. He is an excellent technician. He was very polite and professional. Frequently asked if I had any questions, and offered several times to show me the specific parts being replaced, old parts, changes to the system, etc. I was happy with the workmanship.
Susan Blase performed a HVAC inspection. It was our first service call in our new condo. She explained how the system worked and the status of our AC unit. She was efficient and friendly.
Leo was so helpful and answered all My questions. He provided me with options and I didn’t feel like he took advantage of my lack of knowledge.
Andrew was thorough and friendly.
very responsive, very quick and solved problem.
We had a great experience with Makenzie. He was very friendly, professional, and helpful. He took the time to explain our options for a new furnace and made the process easy and comfortable. We appreciate his excellent customer service and would recommend him to others!
Warranty work done promptly and professionally
Our new A/C giving us some issues during this heat wave. Scott found a variance in our coil today; replacement going in tomorrow. These guys know their stuff. There was no charge. Our unit was installed in February before the need for A/C.
We had no heat & you responded right away and took care of the problem. Your technician Coy was great. He found the problem right away and explained the situation to us and repaired our system and had us up and running in 1/2 hour.
Technician Andrew S. came to fix my AC that wasn't blowing cool air, and, to fix my furnace which wasn't igniting the gas to produce heat. He quickly diagnosed the issue with my AC, showing me the source of the problem. He also was able to quickly identify and resolve the issue with my heat/furnace. Andrew was…
Nick came to our home yesterday for an annual inspection. He was very thorough and knowledgeable. Spotted an issue with my boiler and explained the process to get it working properly. Nice guy, neat and clean work.
1. supposed to arrive between nine and 12. Showed up at two without a call on the delay. 2. Went to get parts we told company we already had 3. Couldnt install a part as planned. Didnt know how. Admittedly, a unique part 4. App for thermostats didnt work when they were done. Didnt know how to help.
Brandon did a great job and explained everything up front . I am very happy with him and his work
Highly recommend Energy Services Air Conditioning & Heating. They are thorough, knowledgeable, insightful and, most importantly, trustworthy. They stood behind their previous work and made sure everything was right, which says a lot about the company and how they treat their customers. Andrew and Mohammed were both…
Andrew was professional and provided excellent repair services.
On time service with call prior to arrival. Knowledgeable service techs that informed me as he proceeded through the job.
Technician was great very knowledgeable and helpful. He called his manager too for help on the price.
Andrew did a great job resolving and fixing our A/C issue. Very professional.
Excellent techs. Very knowlegible and helpful
Methodically diagnosed the problem in a timely fashion. Very professional!
Knowledgeable and courteous!
My AC broke down during the recent heat wave and Energy Services got someone out as quick as possible. Since my unit had a 10 year warranty it was fixed and no charge for the part. Since I have a maintenance plan, no charge for the labor either! Very happy
Able to squeeze me into her schedule quickly. Diagnosed and resolved the problem.
The service was prompt, courteous, and the poor technician just now left several several hours later there were multiple issues. His name Is Frank and he is so kind to too old folks. I really appreciate their help and highly recommend them.
Daniel Lewandowski was outstanding. He provided excellent customer service, was extremely knowledgeable, and took the time to explain everything that was going on with my AC unit. I really appreciated his professionalism, honesty, and patience in answering all of my questions. Thanks again, Daniel!
Dan performed troubleshooting and performed the repair. He took time to explain the repairs and the monthly membership details.
Exceptional service I called after hours because our air conditioner stopped working. They came out first thing in the morning and fixed our problem.
Our tech, Dan was great-5 stars. Polite, competent, efficient and helpful with some questions. I was less impressed with Energy Services’s unwillingness to commit to a window of time as to when the service call would occur.
Andrew was great!! Really appreciated his attention to detail and touching all bases to make sure the problem was solved.
Arrived early, did a thorough inspection and gave us all the diagnostics and recommendations. She was excellent!!
Excellent service from Henry at Energy Services. He was professional, courteous, and very thorough in diagnosing my AC problem. He clearly explained his findings and also serviced my second AC unit, improving its performance. I appreciated his knowledge, attention to detail, and prompt service.
Our technician, Andrew Sherman, was terrific! Our AC went out on a 90+ degree day. He showed up on time, diagnosed and repaired our problem, and had cold air within about an hour. Andrew explained everything and was very personable.
Great service tech and company!
Hailey diagnosed and fixed our broken ac system. She did a great job professionally at a very fair price.
Very good service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 549 | $37–$264 |
| A/C system maintenance | 143 | $39–$318 |
| HVAC system repair | 119 | $145–$618 |
| Heating system maintenance | 118 | $37–$317 |
| Cleaning | 56 | $135–$484 |
| A/C system repair | 39 | $216–$611 |
| Heating system installation | 36 | $1.4k–$2.8k |
| Heating system repair | 33 | $78–$745 |