How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREEnergy Services Air Conditioning & Heating Co. & Electrical
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.
Energy Services Air Conditioning & Heating Co. & Electrical for HVAC system repair
Clear ✕All 121 Google reviews tagged “HVAC system repair” · showing 100
I am a long term customer of Energy Services. I am satisfied with their customer service and products. They have taken great care of my HVAC needs. Mohammed explained recent repairs during scheduled maintenance appointment. He was courteous and knowledgeable.
Quick and efficient
Rakia was friendly, professional and fixed something that we were unaware of. We definitely recommend her and Energy Services.
Excellent service appointment with Andrew being a great technician. I highly recommend him for service work from Energy Services.
Still waiting to get an answer to proper installation of furnace filter, which is disappointing as maintenance service is usually very prompt. I took a star away for that reason. Update - got a callback later that answered my question satisfactorily. And… Just had seasonal furnace maintenance- technician on time, thorough, and polite.
Technician Andrew S. replaced my heat exchanger in my furnace. He is an excellent technician. He was very polite and professional. Frequently asked if I had any questions, and offered several times to show me the specific parts being replaced, old parts, changes to the system, etc. I was happy with the workmanship.
Susan Blase performed a HVAC inspection. It was our first service call in our new condo. She explained how the system worked and the status of our AC unit. She was efficient and friendly.
Leo was so helpful and answered all My questions. He provided me with options and I didn’t feel like he took advantage of my lack of knowledge.
Andrew was thorough and friendly.
very responsive, very quick and solved problem.
We had a great experience with Makenzie. He was very friendly, professional, and helpful. He took the time to explain our options for a new furnace and made the process easy and comfortable. We appreciate his excellent customer service and would recommend him to others!
Warranty work done promptly and professionally
Our new A/C giving us some issues during this heat wave. Scott found a variance in our coil today; replacement going in tomorrow. These guys know their stuff. There was no charge. Our unit was installed in February before the need for A/C.
We had no heat & you responded right away and took care of the problem. Your technician Coy was great. He found the problem right away and explained the situation to us and repaired our system and had us up and running in 1/2 hour.
Technician Andrew S. came to fix my AC that wasn't blowing cool air, and, to fix my furnace which wasn't igniting the gas to produce heat. He quickly diagnosed the issue with my AC, showing me the source of the problem. He also was able to quickly identify and resolve the issue with my heat/furnace. Andrew was…
Nick came to our home yesterday for an annual inspection. He was very thorough and knowledgeable. Spotted an issue with my boiler and explained the process to get it working properly. Nice guy, neat and clean work.
1. supposed to arrive between nine and 12. Showed up at two without a call on the delay. 2. Went to get parts we told company we already had 3. Couldnt install a part as planned. Didnt know how. Admittedly, a unique part 4. App for thermostats didnt work when they were done. Didnt know how to help.
Brandon did a great job and explained everything up front . I am very happy with him and his work
Highly recommend Energy Services Air Conditioning & Heating. They are thorough, knowledgeable, insightful and, most importantly, trustworthy. They stood behind their previous work and made sure everything was right, which says a lot about the company and how they treat their customers. Andrew and Mohammed were both…
Andrew was professional and provided excellent repair services.
On time service with call prior to arrival. Knowledgeable service techs that informed me as he proceeded through the job.
Technician was great very knowledgeable and helpful. He called his manager too for help on the price.
Andrew did a great job resolving and fixing our A/C issue. Very professional.
Excellent techs. Very knowlegible and helpful
Methodically diagnosed the problem in a timely fashion. Very professional!
Knowledgeable and courteous!
My AC broke down during the recent heat wave and Energy Services got someone out as quick as possible. Since my unit had a 10 year warranty it was fixed and no charge for the part. Since I have a maintenance plan, no charge for the labor either! Very happy
Able to squeeze me into her schedule quickly. Diagnosed and resolved the problem.
The service was prompt, courteous, and the poor technician just now left several several hours later there were multiple issues. His name Is Frank and he is so kind to too old folks. I really appreciate their help and highly recommend them.
Daniel Lewandowski was outstanding. He provided excellent customer service, was extremely knowledgeable, and took the time to explain everything that was going on with my AC unit. I really appreciated his professionalism, honesty, and patience in answering all of my questions. Thanks again, Daniel!
Dan performed troubleshooting and performed the repair. He took time to explain the repairs and the monthly membership details.
Exceptional service I called after hours because our air conditioner stopped working. They came out first thing in the morning and fixed our problem.
Our tech, Dan was great-5 stars. Polite, competent, efficient and helpful with some questions. I was less impressed with Energy Services’s unwillingness to commit to a window of time as to when the service call would occur.
Andrew was great!! Really appreciated his attention to detail and touching all bases to make sure the problem was solved.
Arrived early, did a thorough inspection and gave us all the diagnostics and recommendations. She was excellent!!
Excellent service from Henry at Energy Services. He was professional, courteous, and very thorough in diagnosing my AC problem. He clearly explained his findings and also serviced my second AC unit, improving its performance. I appreciated his knowledge, attention to detail, and prompt service.
Our technician, Andrew Sherman, was terrific! Our AC went out on a 90+ degree day. He showed up on time, diagnosed and repaired our problem, and had cold air within about an hour. Andrew explained everything and was very personable.
Great service tech and company!
Hailey diagnosed and fixed our broken ac system. She did a great job professionally at a very fair price.
Very good service.
Technicians that came today were excellent. Hailey, Scott and his assistant (sorry did not catch name!) were all professional, informative and detailed. The services are expensive but if you want the job done right this company has well-trained employees who are consistently excellent.
The guys were on time, professional, courteous, informative, efficient, and completed the job successfully. This was a high demand moment, and they handled it with plenty of grace, plenty of compassion, and lots of good information and quality service If I had to give any criticism at all, and what kept it from…
The technician showed up early for the appointment. He was very professional and presented himself well. He explained what he was going to do and kept me informed along the way. He cleaned up when the job was done. It was a pleasant experience working with Energy Services.
Drew and Yahir texted ahead, showed up when expected and did a wonderful job of trouble shooting my poor old air conditioner. Drew made sure that I was informed of every step of the process and the costs involved. I was very pleased with the total price and result of their relentless effort to fix the multiple issues.
Henry was great. On time and explained everything extremely well. He interacted and listen to our HVAC problem and eloquently provided us scenarios which allowed several reasonable and cost effectively choices to address the problem. Very organized Technitian with never having to trounce back to the truck for a part or tool.
Two techs arrived at my home. Hailey Did a great job troubleshooting the problem to get my furnace up and running. I could not be more happy with intheir service.
Great service! In and out and problem was solved.
Andrew was knowledgeable and very willing to answer our questions.
Hailey did an awesome job. She assessed the problem and coordinated the energy services team for pricing and scheduling to ensure our problem gets addressed in a short period not time. Although we had an offer from another vendor for the dehumidifier, we committed to go with Energy services due to the quality of…
Hailey was great and fixed our problem quickly!
honest from the start and super friendly. amazing service that was done pretty quick. arrived within the predicted time frame
Excellent experience with matthew giovannoni. He came on a sunday, quickly diagnosed and fixed the problem and explained options very well.
Hailey was prompt, personable and professional. She addressed the repair quickly and efficiently.
The technicians have always been courteous and efficient. Communications are prompt. I have always appreciated their patience and friendliness with my dog, too! Susan Blase was excellent in explaining things I needed to know.
Matt G is the best technician! They were able to put me on standby this morning and have a technician out by 3pm. Spent time explaining my issue and giving me recommendations on repairs and replacements.
Hailey is doing a great job servicing and troubleshooting our HVAC units. Recommended.
Polite, friendly and efficient. Explained the issue clearly. Now waiting for the part to come in.
Matt from Energy Services Air Conditioning & Heating quickly assessed an exhaust vent issue and promptly worked to dispatch a team with the correct parts to remedy the problem.
I was impressed by the quality and thoroughness of the repair work. At.the everything done was explained to me and why.
Chris S was prompt, thorough, and friendly. He had my heat up and running in under an hour. Thank you!
David was on time and honest. He explained what needed to be done, with clarity. I will use this company again. I would readily request David!
Very responsive and polite. Take care of all issues professionally and completely.
Susan was amazing! Helped us out on the coldest, Sunday night. Both of our furnaces were down, she came at 10pm, got upstairs to work. She really paid attention to details and did not rush through it. It’s nice to know I can depend on this service!
Pleasant day of service experience
Great service from everyone!! A plus.
Friendly, efficient.
They always do a thorough inspection of the system. They recently found a hard to see problem that could have become deadly. The repair was done quickly and management was able to find a way to significantly reduce the cost. I highly recommend this company.
Susan from Energy Services was absolutely incredible in getting our HVAC back up and running. We had been without heat for six days and had multiple experienced professionals look at it, but none were able to find the root cause. When we called Energy Services, Susan was the on-call technician and arrived in less…
Tech quickly diagnosed the issue with a clogged drainage pipe off our furnace and also gave other helpful advice on the features of our humidifier and thermostat.
Completely honest and transparent with us from start to finish. Matt went above and beyond, first arriving within an hour of us calling and the spent the time to figure out the issue and presented us both short and long-term solutions. 5 stars all the way.
Matt was amazing! Very detail oriented and informative. He answered all my questions and was extremely honest. Highly recommend Matt and Energy Services!
The service tech was polite efficient.. He showed me the part he replaced and why, I said it was under warranty. He is a good representative for your company. I think his name was Brendon Jerry EDWARDS
Matt Giovannoni was very knowledgeable, friendly, and answered all my questions. I would recommend Alan’s/Energy Services.
I love Energy Services! I have been with them for about 10 years and they have never let us down. They are always trying to take care of us and appreciate our loyalty. Brandon and Jason were exceptional! They are extremely knowledgeable and did a great job figuring out what was wrong with our furnace. They gave us…
I and my family members have been using Energy Services for the purchase and maintenance of our furnaces and air conditioners for over 20 years. They have proven reliable and have provided excellent service at fair prices. I highly recommend them.
Team is very friendly and informative and they fixed our issue. They worked efficiently and were very patient and helpful. Our issue was resolved. Highly recommend!
Great experience! They show up on time and fix the problem.
Very nice and personable. Stayed in the rain to finish the job.
Matt was very thorough in trying to find the source of our HVAC system leaking water. Appreciate his help!
Energy Services exceeded expectations with prompt, professional service and meticulous attention to detail. Highly recommended.
Always professional, punctual, and informative.
We’ve always had great experiences with Energy Services and this time was no exception! Susan was thorough and professional and extremely helpful!
The technician was very thorough and knowledgeable. He had great communication skills.
Susan is a good technician. She triuble shoot the problem and fix it. She treated me with respect. She covered her shoes when she cane inside to protect my floor.
I feel that Matt for my Energy Service call was very pleasant to talk to. Also, he thoroughly explained today's visit. In addition, Matt helped me understand why the air conditioner stops working suddenly. Compressors are funny things, but he got everything to work again. We also have been so consistent with our…
The tech showed up on schedule, quickly diagnosed the problems for both the heating and cooling units. Provided the proper repairs in an extremely timely fashion. Instructed owner on the use of a new thermostat. A high quality job with expert technicians.
Chris was awesome.
Have had equipment installed and servicing done with them for 25+ years. Simply the best -especially the technicians who are always super professional. Special kudos to Greg-the best tech who’s been doing service and repairs on my furnace and air since the beginning!!
Excellent service. Always prompt and courteous. Been using them since I moved to the area (8 years) and never had an issue. We've had very quick AC part replacements and new AC unit installed during this timeframe. I will certainly continue using them and would recommend to anyone looking for quality HVAC service.
Nice job on the maintenance of our two furnaces. The technician was very professional. As part of this maintenance, they discovered some corrosion in my heat exchanger. They replaced it under warranty. They arrived within five minutes of the appointment time, explained what they were doing at every step, and took…
I have been a customer of Energy services for 19 years. When it came time to replace my furnace they were my first choice. I ultimately replaced the air conditioning with a heat pump as well and that was a great decision. Everyone that has been sent to my home has been knowledgeable, polite and respectful. David…
AC died during the hottest day of the year. Called Energy Services at 10pm and I had an appointment within 18 hours and they had the issue fixed. The bill was very reasonable as well.
We received prompt attention when our AC went out during a major heat wave. The technician was thorough and explained everything very well- fixed the problem quickly! He was also very friendly and a pleasure to work with! Five star service!
This past Saturday my son informed me that our furnace began to make noise. I didn’t perceive the seriousness of the situation until I personally heard the noise on Monday – it sounded like the furnace was about to explode! So, I called Energy Services. That same day they sent out David Beam – always my favorite…
David was exceptional at diagnosing my furnace issue and walking through my options. Highly recommend
Professional and knowledgeable service. Will use them for any further issues.
Our AC went out during the heat wave. All staff were very polite and professional. Matt, the technician was very professional and patient when answering all of our questions. He explained things so we could understand them and gave us options. Will definitely use this company’s services again. Thank you Matt.
Matt was AWESOME! 10 STARS!
Jason G and Henry A have been consistently great. From new construction install through current date for regular seasonal maintenance calls and a few other visits due to my requested addons/upgrades.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 549 | $37–$264 |
| A/C system maintenance | 143 | $39–$318 |
| HVAC system repair | 119 | $145–$618 |
| Heating system maintenance | 118 | $37–$317 |
| Cleaning | 56 | $135–$484 |
| A/C system repair | 39 | $216–$611 |
| Heating system installation | 36 | $1.4k–$2.8k |
| Heating system repair | 33 | $78–$745 |
